Eckler'sReviews 

1,137
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that parts fit perfectly and are of good quality, often serving as excellent OEM replicas. Many people appreciate the reasonable prices and the fact that the company still supplies parts for classic cars, making it easy to find what they need. The website is frequently highlighted as easy to navigate, allowing for quick online ordering and efficient part location. However, some customers also noted issues with order processing and delivery, experiencing auto-canceled orders due to address discrepancies or unexpected delays in shipping. There were also instances where products arrived damaged or were lost in transit, and some found the shipping costs to be high, negating discounts.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the great selection and ease of finding... See more

Order

Customers consistently note ambiguous experiences with order processes, with some praising quick and easy... See more

Price

People report positive experiences with price, often finding what they need at decent or great prices, with... See more

Website

Customers had ambiguous experiences with the website, with many reviewers finding it easy to navigate, use,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ecklers has been an amazing parts store and source for my 74 Stingray! I have placed 3 or 4 orders recently and have had no issues searching, finding, or checking out with the items I need for my car.... See more

Rated 5 out of 5 stars

My order came a day earlier than expected. Jan, the customer service tech, was extremely helpful. He helped me order my part over the phone. The part I order fit my car perfectly. I will definitely us... See more

Rated 5 out of 5 stars

Eckler's always has what I need, I have 4 C3's 1978,1981,1982base,and 1982collector edition, and the only thing that they haven't had is a ecm for the 1982 which they don't make anymore. It's great to... See more

Rated 5 out of 5 stars

I came in researching a couple other project items. I ended up purchasing an unrelated item for a different part of my project. The web interface is easy to navigate and the checkout was quick. A ship... See more


Company details

  1. Vehicles & Transportation

Written by the company

Automotive restoration and performance parts.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(1,137)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drive line swap out.

Building older vehicle sometimes requires updating electronic and drive train. This company offers such parts that works with swaps in older vehicles. I actually just put what I was looking for in search and they had it. Website works well for me. Easy to navigate. Thanks for specializing and support of keeping old iron on the road.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

nice to see you pop up when i shop on…

nice to see you pop up when i shop on the web.
been building & restoring classic & muscle cars with your help so long i used to page thru your parts flyers just for kiks !
now the parts for the same car that was worth 5K are being installed on a 250k resto mod !
thanks for being there and all the best into the future !

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Did something change

Did something change, was you bought out or something. You use to have first time buyers got 10 percent off and I was saved up to get $3000.00 worth of parts for my c3 , had to start shopping around for deals now!!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Take your money elsewhere

Purchased a $400 gift card, when we were ready to redeem, we were denied since Ecklers was bought out by Turn5 and we were told that pending contracts were not allowed after merger.
We called and were given $75 credit on a $400 gift card. Garbage company, save your time and frustration and use another place like OPGI or Classic Industries.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Won't deal with this company again!

Won't deal with this company again! Placed an online order for a part "in stock" with an OK delivery date range. No indication from the website or emails that my order was ever received. "Live person" chat function is an unresponsive AI program. 2 separate phone calls to customer service requesting an order confirmation email and shipping details/tracking number. No emails ever received. If you like dealing with a company that lacks follow up & drops your orders into a black hole - this ones for you.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Lost a customer over $6

I ordered a part on the 17th of April and got confirmation it was being shipped on the 18th. My card was charged on the 21st. It was supposed to arrive by the 24th. It didn't arrive so I called to find out the status and was informed that it had been canceled and I should have gotten an email and text, plus a refund back to my card. None of that happened, so I asked why was it canceled and was told it was out of stock, even though the website showed it was still in stock. He confirmed there were 10 available. He said he couldn't resend it because I already got a refund, which I never got. So I called back to the parts department and explained everything and said I obviously still needed the part. They said they'd make it right, but when I asked if they would cover the shipping to make it right the reply was NO! They did nothing to make it right, including never refunding my money. So I ordered it again in the hopes that it shows up this time, and will await a refund of my first order. I can't believe they refused to cover a $6 shipping charge to make up for their multiple errors, or to keep an existing customer happy. After I get this part I'll never order from them again, or recommend anyone to them.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Vibes

First of all, bringing back to life my loved old truck. It’s my only hope for now. And you guys are being awesome providers. Very thankful 😌

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Very clear descriptions of parts and descriptions.

Very clear descriptions of parts and pictures.Wood replacement parts are a little over priced ,I PRICED OTHER SUPPLIERS and found they were about 20% lower for the same items. I realize your in business to make profit but I believe you could sell more of the same by being a bit more competitive price wise.

8 April 2026
Unprompted review

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