Company has been dissolved for years, so no idea what these recent reviews are for. Website/phone doesn't work for a reason.
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Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received c... See more
Ordered items on Friday 28th May, still waiting for arrival. Email back from customer services to say there was a delay with a product and items would be sent Saturday 5th June next day delivery. Item... See more
waiting over a week for order, no correspondence from echo to say items will be late. After 2 emails told they won’t receive my goods from supplier til January. Items on website showing as in stock... See more
Company details
Information provided by various external sources
At Echo Supplements we are totally committed to bringing you the best supplements on the market at great prices. We pride ourselves on our customer service and can talk you through the best supplements for your training. We stock all of the top brands including Sci-MX Nutrition, Boditronics, Reflex Nutrition, BSN, Optimum Nutrition, USN, PhD, Grenade and Oatein. In addition we have put together a comprehensive range of supplement packages for some of the most common muscle gain and fat loss goals! Delivery is FREE on all orders over £45 within the UK and all items are sent on a next day, recorded delivery. You will also get an alert telling you when the delivery will be in a 1 hour timeframe so no more waiting around all day for a parcel! We do also have the UK's largest bricks & mortar supplement store in Whitley Bay if you would prefer to browse and take your supplements home the same day.
Contact info
55 Marden Road, NE26 2JW, Whitley Bay, United Kingdom
- 0191 2536220
- info@echosupplements.com
- www.echosupplements.com
2.8
Average
2K reviews
Hasn’t replied to negative reviews
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One item missing
4 May 2021
Reply from Echo Supplements
Hi Dominykas,
Could you please email me and let me know what was missing and I'll check this for you - dave@echosupplements.com - apologies for the inconvenience.
I would of given a five only I am…diet supplement
I would of given a five only I am confused on delivery, I paid for next day delivery of £4.95 yet I didn’t receive until the day after,this happened twice. When I reported this to them that I hadn’t had the goods ,they tracked my item and told me when it was going to be delivered and apologized to me and said they will refund the money over paid for the delivery I thought that was decent of them.
4 May 2021
Highly recommend
Great price, quick delivery, fantastic results from my product! Will buy again in the future from this company! Cannot fault there customer service and reliability in products
1 May 2021
1st ever time ordering from here
1st ever time ordering from here. Not the greatest of 1st experiences. Hence the 4stars not 5. Got sorted in the end. Therefore good customer service.
29 April 2021
Reply from Echo Supplements
Hi Nico,
Your order has been shipped with Royal Mail earlier this week ( PV868080919GB ) and says it was delivered today 😊
Placed an order 9 days ago and have…
Placed an order 9 days ago and have emailed several times asking about when this will be delivered and have had one email back.
14 April 2021
Reply from Echo Supplements
Hi Thomas,
I believe Paul has spoken to you and sorted your order - apologies for the delay :)
Order still shows progress printed
Order still shows progress printed, 10days later.
No reply to my email and the phone is never answered.
13 April 2021
Reply from Echo Supplements
Hi Jamie,
Sorry for the delay in getting your order out, unfortunately our suppliers are running a little slower than normal due to having staff on furlough, as do we. Your order will go out soon, if you have any queries please email Paul on info@echosupplements.com and he will get back to you.
Echo supplements
Great site to order your supplements from
Very competitive prices and top quality too
And quick delivery I would recommend this
Site for all your supplement needs
12 April 2021
Bought several times on this site and…
Bought several times on this site and no problems. But last time I Placed order but it was a mistake. Until now no response to my emails...
11 April 2021
Reply from Echo Supplements
Hi Pablo,
Your order has been refunded now - apologies that the postage charge has gone up, unfortunately shipments to EU from UK have gone up dramatically due to a combination of Brexit and Covid.
Unfortunately they were unable to…
Unfortunately they were unable to source the item I had purchased but kept me updated and when I requested a product in its place, they did not hesitate to send it to me, even though it was slightly more expensive.
Top notch customer service!
11 April 2021
excellent service used for the last 5…
excellent service used for the last 5 months, great products and service.
10 April 2021
Ordered on the 28th of March...
Ordered on the 28th of March.... still waiting I had to contact the company who stated they are waiting for stock to come in before it could be dispatched (thought it would have been the other way round). Or show product out of stock rather than process the order and take the money.
9 April 2021
Reply from Echo Supplements
Hi Danny,
Your order says 5-7 working days for dispatch because the Ostarine was marked as out of stock when you ordered. Unfortunately due to the Easter bank holiday weekend things are running a little behind but your order should be dispatched early next week.
Quality products and competitive…
Quality products and competitive prices. Really pleased with the efficiency and how quick I received products following order. Definitely be back and will recommend.
6 April 2021
Good discounts and customer service. Still waiting for delivery.
Echo have good discount deals on SARMS, provide good customer service and have never let me down on speedy delivery. Unfortunately, my most recent order placed on 22 March has still not arrived (its now 6 April).
Echo say they are doing all they can to get the products from the suppliers.
6 April 2021
Reply from Echo Supplements
Hi Simon, I tracked this with Royal Mail ( PV858746022GB ) it says it was delivered on 31st March ?
Reply from Echo Supplements
Hi Steve, you ordered on a Friday night and it was shipped Monday morning - this is the same business day unfortunately while we do pick and pack over the weekend the couriers do not collect.
Not received my order at all
3 April 2021
Reply from Echo Supplements
Hi Nicola, I can see that your order has been refunded in full.
Very good customer service- they never…
Very good customer service- they never had my product in stock so they offered me a more expensive product at the same price. Will be using this echo supplements again.
3 April 2021
Good products at great prices
I have ordered from Echo Supplement many times and without fail they deliver very fast and products are always of great quality.
I always look out for the offers usually around payday which is towards end of month. The offers are usually between 10-20% off certain products which is great and always saved me the extra pounds.
28 March 2021
Ordered on a Sunday
Ordered on a Sunday. Still not been dispatched as of the Tuesday midnight. Not even a courtesy call to explain why. I remember this happened before with them. Should of learned my lesson. Poor
Update- order dispatched at 5pm on Thursday. Think my 1 star was well justified. If I could give zero I would of. U have lost a customer of over 2 years. 👋
24 March 2021
Reply from Echo Supplements
Hi Nick,
It says on your order confirmation email, and on the product page ( right next to the add to cart button ) that the Cardarine you ordered is out of stock and estimated dispatch is 2-3 Working Days. Your order isn't late it will be sent out on schedule and if this isn't possible then we will of course give you a courtesy call to see if an alternative would be suitable.
A 1 Star rating when the order is currently on time as per the estimate that is on your email confirmation does not feel like a fair review.
Update - I'm sorry you feel that a 1 day delay justifies a zero star review if you could - your order came in Sunday night with a 2-3 working day estimate ( which shows on the product page and your confirmation email, of which I've checked the copy ) and it was dispatched on day 4, as our supplier has quite a few staff on furlough and is shipping less regularly.
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