Got my full refund for returning wrong brake pads, inc. postage. Can’t say it was easy getting it sorted. However the EBC GREEN STUFF pads I’ve fitted to several of my other cars are excellent :-im... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've purchased and installed some 'green stuff' front pads for my Land Rover Discovery 4. Really impressed by the pedal feel and bite the new pad is providing. A noticeable difference from the previ... See more
Ordered via website and eBay so theoretically would have arrived in two shipments. Spoke to a really helpful member of staff who made sure they were delivered together. I've used EBC for the last 15... See more
Ordered Sunday afternoon, arrived on the Wednesday!! Fitted and even before they had bedded in, I was getting a more positive braking experience over my old pads. Just a light touch on the brake peddl... See more
Company details
Information provided by various external sources
About Us EBCBrakeshop have been selling EBC parts from 1998. Since then we have become one of the leading EBC online retailers and are recommmended by EBC Brakes UK. We strive to offer amazing customer service and make sure that all your orders are easy and as pain free as possible whether you order online or call us to place your order.
Contact info
40 Huxley Close, NN8 6AB, Northampton, United Kingdom
- 01604212140
- sales@ebcbrakeshop.co.uk
- www.ebcbrakeshop.co.uk
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy shopping site to use
Easy shopping site to use
When there was a delivery delay, I contacted Direct and got immediate response and resolved the issue.
Really friendly service. Admin Manager went out of her way to help me through the process and sent direct link to where I needed to be.
Just all round great British Company.
2 October 2024
Excellent quality parts
Excellent quality parts, very easy to find the correct fitment. Delivery was very fast too. A pleasure to purchase from.
1 October 2024
Fantastic as usual....
EBC are the only company I use for all my breaking needs. They have a superb product and fantastic customer service.
I ordered the brakes at 1130 and they arrived the very next day. I also used the provided 10% discount code that saved me £26.
Superb 👍
30 September 2024
The girl I spoke to was knowledgeable…
The girl I spoke to was knowledgeable and understood what I needed,she was polite and articulate and very helpful.
30 August 2024
I haven’t tried the breaks yet so can’t…
I haven’t tried the breaks yet so can’t comment on them. But the service from ebc was great and they were delivered the next day
1 July 2024
Their customer service
Their customer service, i don’t know who i spoke to sadly, but they were the best customer service i have experienced in a long time, delivery times were spot on they shipped it same day, got them 24 hours later. Ideal for a rushed shop and needed some pads asap.
30 May 2024
Good reliable service at an OK price
Good reliable service at an OK price, I have used them and their website for both pads and rotors.
29 April 2024
cheap, fast
of all the sites I have seen, it is the cheapest. the cost of delivery is very low and delivery is very fast even outside England (3 working days). I really recommend.
30 April 2024
I placed the order just before 12pm for…
I placed the order just before 12pm for next day delivery it registered on their system 12.01 so I never got it. Came 3 days later very disappointed…
It say order before 2pm for next day delivery then it says order by 12pm for next day delivery. I spent a lot of money bought the most expensive turbo grooved discs and pads. I had someone coming to install the stuff so I had to cancel it.
30 April 2024
BMW 520d 2016 perfect fit
BMW 520d 2016 - next day delivered - exact fit - did not have cable in stock so bought the cable from BMW.
No issues after fitting.
1 April 2024
Fast delivery,been using these brakes…
Fast delivery,been using these brakes for years never let me down and last a long time
30 March 2024
By far the easiest site where you can…
By far the easiest site where you can find a braking system to your taste.
30 March 2024
Great product
Great product, quick delivery and the chat function on their website connected me to a person who knew what they were talking about and could solve my query
29 February 2024
Right product with next day delivery
28 February 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.