Easy Recovery Reviews 4

My car 4x4 was collected from Manchester,
Polite and helpful recovery driver and reasonable price and cost effective.

I wish they had a more prevalent review page. Pricing is fine, but I have never in my life been told that by deciding not to use their service that I “wasted their time”. I was offput by the constant upselling and pressuring for additional services, so I decided not to use their service. I asked if I could sort a collection and was cut off and talked down to as “they don’t do that”, so I paid £20 for it to be sent a week later as they only send on Wednesdays. The whole thing was weird and I am glad I didn’t use their services. Also, not giving out tracking numbers when returning devices is bizarre to me.
If this is how potential customers are treated, then this is a real shame.

Customer service is absolutely appalling. "Tony" is rude and arrogant and I would advise anybody to think again before using this company.

Please read below (this company is the same as Bristol data recovery' reviewed below)

This company is not as it seems. Their website leads you to believe that they have multiple locations and large nationwide team. After dropping my hard drive into their 'office' which is merely a desk front that receives their mail - I did some research...
It turns out there is one location in Ireland which is run by a small team, not the many locations listed on the website, they are all office fronts.
The website promised data recovery within 2-3 days, and after about 10 days since posting my hard drive and several emails to try and chase up what was taking so long, I was told my recovery was complete and to make payment. I then realised the recovery report had gone into my junk mail (which was odd as other emails had not) The report showed that only 260gb from a 1TB hard drive had been recovered...certainly not the 98% that was estimated to me through email.
I then proceeded to call the company to tell them I did not want the recovery saved and to refund me as in my eyes it was an unsuccessful attempt. Whoever I spoke to (I did not get their name) was quite rude to me and I was left quite upset. Eventually I got my refund but I was also sent an email with the line 'Further recovery of any data from damaged drive will not be possible due to bad state of disk platters’ so my disk was now being sent back to me in a worse state than before.
Since my experience I have spoken to another data recovery expert who has told me (in writing) that they have heard several stories from customers about this company and 'Tony' who runs it, who go's under the trade name 'easy data' on companies house.

UPDATE: I am now being threatened with legal action by ‘Tony’ if I don’t delete this this review.

AVOID AT ALL COSTS!!!!!