I purchased the product from Easy Price Pro in 2018 and have tried to use it but have yet to be successful from day 1. Is there any info online on whom we can contact for support services? -nothing... See more
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I purchased several packages from easy price pro and every thing was fine until they sold it to some one else ,because i am in ireland there is no back up service so the package is useless , loads of... See more
Rubbish! I bought this a couple of years back and had nothing but problems. After months of emails and conversations about why it didn't work and after spending nearly £2000 on the program, all I got... See more
We find Easy Price Pro an excellent software programme , From start to finish their customer care was very courteous and informative Even once we had downloaded the software which came very pro... See more
Company details
Information provided by various external sources
Providing the easiest, fastest, most accurate estimating software for pricing new builds, extensions, renovations, conversions, electrical works, plumbing and more.
Contact info
Chapel Road, IP22 1NX, United States
- www.easypricepro.com
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Easy Price Pro software support services
I purchased the product from Easy Price Pro in 2018 and have tried to use it but have yet to be successful from day 1. Is there any info online on whom we can contact for support services? -nothing is available online. I have called all the numbers I have found and
contacted BuildAviator.co.uk and ESI.info but have yet to be successful.
Any advice will be appreciated,
I purchased the program 3 years ago
I purchased the program 3 years ago , it never worked , i was allways ringing them , i just left it alone i was so fed up , then i decided to have one last go , i went for a traing dy at retford with wanye and he told me he had to builder mates who just gave up on it , my problems still persisted and no help , then i rang up and they said it had been sold and i had to get in touch with paul betts , and hes been as much use as a chocolate kettle , and now says he carn,t help , what a waste of money that was
I’ve had this software for over 15…
I’ve had this software for over 15 years originally bought from Paul Betts was great until aviator took over
No supports whatsoever probably spent over £10k over the years
I bought this program a few years ago…
I bought this program a few years ago from easy price at £1,200.00
When I clicked on the program to do an estimate, it did not work. I had to then click on the more information link. Which sent me to a company called build aviator.
I spoke with a member of staff on the phone. I mentioned I bought this program from easy price pro and it now does not work. Build aviator said that they bought the software not the company. Therefore you would have to buy a new program from build aviator.
I said, if build aviator now own the software from easy price pro then all existing customers should be upgraded free of charge as you now own the rights to the software that you took from easy price pro.
They said they can’t help me sorry as they never bought the company and can understand my frustration.
Personally I feel ripped off and I guess there will be thousands of others who bought this program from easy price pro.
To me it is a disgrace that I never even got any email being an existing customer to say that easy price will be going out of business and therefore this program will never be supported. I will never buy another home program again. Please be aware what you buying, as this is never safe option buying any home programs. Save your hard earned money and do your estimates yourself with pen and paper along with a calculator. It may take you longer to do but at least you won’t be out of pocket.
I purchased several packages from easy…
I purchased several packages from easy price pro and every thing was fine until they sold it to some one else ,because i am in ireland there is no back up service so the package is useless , loads of run time errors
I have emailed Paul Betts and no reply
The worst experience ever spent about…
The worst experience ever spent about £3000-£4000 on different programs went out and bought a top of the range MacBook Pro and The program still doesn’t work then asks for an activation code rang the company now they’re called build aviator and they offered me a £300 discount stay away from these companies if they sell the company again you’re on your own they give me an email address for a man called Paul Bates he does not reply do not waste your money price to jobs yourself using Excel everything I had saved on my computer with this program I can’t get back it’s no good they’re telling me I can use the cloud service for 500 £400 per year
Save your money and do the quotes yourself
Rubbish! I bought this a couple of years back and had nothing but problems. After months of emails and conversations about why it didn't work and after spending nearly £2000 on the program, all I got back from the company was £300 to get my MacBook looked at by a specialist. According to Easyprice, my MacBook was at fault even though it was brand new!!! Trust me, avoid at ALL costs, I promise you that even if you do get it to work, it won't be accurate and won't save you time. YOU'VE BEEN WARNED!!!!
DONT BUY IT
DONT BUY IT. YOU NEED TO BE USING THIS THING EVREY DAY TO GET THE MOST OUT OF THE MONEY WE WASTED ON THIS THING. SORRY I EVER GOT IT. NEED A DEGREE IN COMPUTER SIENCE
I left a review a couple of weeks ago…
I left a review a couple of weeks ago to which the reply from the company was to contact the email address provided. What a surprise, the email address doesn't work!! Poor poor company
5 Star Company Highy Reccomended
Been using Easy price pro now for over 15 years and have always been very satisfied with the products and customer service they offer , on rare occasions our software had small issues but once you call support they are on the case straight away trying to fix , sometimes a developer has to look at the issue but is very quick in solving problems then its back to you .
recently we lost all our programs and the customer service staff took over our computer by remote and reinstalled all our software .
we highly recommend Easy Price Pro to anyone for your estimating software and us ourselves will be using them for years to come
Many Thanks all involved
D Seabourne director D&K Seabourne Construction Ltd
Should have bought this years ago!
This software will save me a lot of time with the pricing, the reports are more comprehensive than anything I submit, the quote for the client look fantastic and that can only be a good thing. Audrey at the end of the phone gave a wonderful demo of the software before I purchased, she was lovely, very thorough and concise. I'm absolutely thrilled.
Great product and service from the easy…
Great product and service from the easy price pro crew.
Would highly recommend to any builder easy to use software.
User for 9 years
I've been a user since the beginning of 2009. The suite of programmes has proved to be a real time saver.
It is adaptable to suit my own way of thinking about job costing and converts the data into a quote which can be customised
We find Easy Price Pro an excellent…
We find Easy Price Pro an excellent software programme ,
From start to finish their customer care was very courteous and informative
Even once we had downloaded the software which came very promptly they kindly gained access to my computer and activated all the programmes including an amendment to my excel settings , which I would never have been able to do
We find the programme very user friendly and becomes easier with practice
We would recommend their products anytime
Great Customer Service
The team at Easy price Pro have gone the extra mile to make sure everything is working as it should for me. Thank you.
i have worked with Easy price pro for a…
i have worked with Easy price pro for a number of years now and i find them most helpfully and patient with me being a builder and not an it man
We have used Easy Price Pro products…
We have used Easy Price Pro products for over a decade to enable us to provide accurate quotations, schedules, and health and safety information compatible with each project which are accepted by across both domestic and commercial environments.
The programmes are adaptable and user friendly, and the support I have received in the past has been second to none, instantaneous and patient which was greatly appreciated.
I have always recommended this product to fellow builders and tradesmen alike and will continue to do so
Easy Price Pro - New Houses & Extensions
This software is easy to use, made easier by the fact that the staff at Easy Price Pro are very friendly and helpful.. If you are use Excel this is the platform on which their software works and so it is both familiar and user friendly. I have used the system on and off for in excess of ten years now and wouldn't hesitate in recommending it as a realistic, effective, and not over complex tool.
After using many different pricing …
After using many different pricing software, by far this is the best one. We have been using this system for a few years now and the customers love the fact they can see what they are paying, right down to the last screw!
We don't even use architects no more we do it all on Easy Price Pro! Saving time and money
It is also very easy to use. We would highly recommend!!
Amazing
Easy price pro have just made my pricing easier the programs are amazing and now I can price a extension in a couple of hours and not days. The staff there are so helpful to and there support is amazing. Thank you so much
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