Impossible to get a response from
Impossible to get a response from. Tried direct via their website, called the number, left v/m, sent WhatsApp as per the v/m instructions and enquired via spareroom. Unprofessional at best, plain disrespectful at worst.
Update 7/11: Interestingly this review did prompt contact. ELP advised it was a fault with Spareroom/and or my account, and requested I delete my review. This a) overlooks the other contact methods and b) seemed to be a thinly veiled implication that it was my fault or I was lying. I've retained all messages and whilst the business may not like this review, there is nothing false or rude in it. What is interesting is at absolutely no point did the ELP say "this is a bit of a mess all round - lets crack on - how can we help?" The response was one of annoyance at a bad review, rather than at any stage trying to actually get down to business - that's a fair summary, isn't it?








