Useless, I ordered an item and was told it would be delivered on March 26. I am still waiting for it. Each time I call i am told it will be delivered the next day but nothing. I have emailed them with... See more
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My order came 8 days later BUT Easyequipment customer service did best they can. cheeky delivery driver/s (third party) action caused that but hey! Good customer service , early to say something ab... See more
Company replied
We liked the price and the product looks excellent. The delivery was delayed which was inconvenient and when delivered the kerbside delivery meant we had to find help to man handle the unit over a co... See more
Company replied
Absolutely brilliant, really kind and helpful as I had a slight problem of one broken dinner plate. I had a replacement within a week. I also bought a deep fat fryer, again the guys were super help... See more
Company details
Written by the company
Welcome to EasyEquipment, where we redefine simplicity in commercial catering equipment solutions. With a steadfast commitment to quality and customer satisfaction, EasyEquipment has established itself as a trusted provider in the food service industry. At EasyEquipment, we specialize in offering a wide range of high-quality catering equipment and supplies to meet the diverse needs of our customers. Whether you’re a restaurant owner, a catering service provider, or a hospitality professional, we understand the importance of reliable, efficient equipment in your daily operations. Our product catalogue features everything from cooking appliances and refrigeration units to kitchen utensils and dining essentials, sourced from leading manufacturers known for their durability and performance. Each product is carefully selected to ensure it meets our stringent quality standards and delivers exceptional value. What sets EasyEquipment apart is our dedication to customer service excellence. We strive to make your purchasing experience as straightforward as possible, with knowledgeable support available to assist you at every step. Our team is committed to understanding your unique requirements and recommending solutions that best fit your business needs. Join countless satisfied customers who rely on EasyEquipment for their catering equipment needs. Discover why we are trusted by businesses nationwide for superior products, competitive pricing, and unparalleled service. Experience the ease of shopping for commercial catering equipment with EasyEquipment. Your success is our priority
Contact info
Bilbao Street, BL1 4HH, Bolton, United Kingdom
- 0333 3443 979
- sales@easyequipment.com
- www.easyequipment.com
3.3
Average
2K reviews
Hasn’t replied to negative reviews
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Easy transaction
Easy transaction, delivery made Ontime.
Would recommend and will definitely repurchase from these guys
2 October 2024
Reply from EasyEquipment
Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.
We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
Reply from EasyEquipment
Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.
We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
So far it’s working and that is most…
So far it’s working and that is most important at the moment . Hopefully it will last another 7 days . Base on the opinions I had 50% change that it will work so I am very happy so far.
17 October 2024
Reply from EasyEquipment
Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.
We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Order not sent in time
Order not sent in time, no courier correspondence and a total lack of communication with easy equipment.
10 October 2024
Reply from EasyEquipment
Thank you for sharing your thoughts with us! We truly appreciate your reviews, as they help us enhance our services.
We wanted to inform you that due to extenuating circumstances with our courier, there may be some delays in delivery. We are actively working to resolve this issue and appreciate your patience during this time.
Best,
EasyEquipment
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Best,
EasyEquipment
Never any issues ordering online
Never any issues ordering online
also customer service is very helpful
20 September 2024
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Best,
EasyEquipment
Reply from EasyEquipment
Thank you for your kind words! We strive to maintain effective communication and are glad to hear you had a positive experience.
The delivery driver was great
The delivery driver was great , however had paid for next day delivery that did not happen and no tracking available .
8 October 2024
Reply from EasyEquipment
Thank you for your feedback! We’re glad to hear the driver was great, but we apologize for the delivery issue and the lack of tracking. We’ll look into this to ensure a better experience in the future.
2nd chance.
Having previously gave this company a bad review from being let down, credit where it's due, I gave them another chance and all went well as advertised. Very prompt delivery of good quality equipment.
7 October 2024
Reply from EasyEquipment
Thank you for giving us another chance! We’re thrilled to hear that your recent experience met your expectations and that you received quality equipment promptly. Your feedback means a lot to us!
I bought a topping fridge for£500
I bought a topping fridge for£500
They delivered two days later when I checked it was a little bit small,I ring them up straight away, they said if I want to return it I will get only £300 back which is not fair I advise people to never buy anything from you
3 October 2024
Reply from EasyEquipment
Thank you for sharing your experience, and I’m sorry to hear about the issues you faced with the fridge. We understand how frustrating this can be, and we appreciate your feedback. I encourage you to reach out to our customer service team directly so we can work to resolve this matter for you. Your satisfaction is important to us, and we want to make it right.
Reply from EasyEquipment
Thank you for your positive feedback! We’re delighted to hear you found the process quick and easy, and that you feel you received good value for your money. We appreciate your support!
Great service & product
Prompt delivery & hot water machine is better quality than anticipated.
30 September 2024
Reply from EasyEquipment
Thanks for sharing your thoughts! We're so glad to hear the hot water machine impressed you with its quality and that it arrived promptly. Enjoy it, and if you have any questions or need help, we’re here for you!
Best,
EasyEquipment
When I receive my fridge I found out it…
When I receive my fridge I found out it was damaged I called customer services. Not one customer care team apologised for the inconvenience. The only personal apologise is after Care team
30 September 2024
Reply from EasyEquipment
I’m really sorry to hear about your experience with the damaged fridge and the lack of immediate support from our customer care team. Your feedback is important, and I apologize for any inconvenience this caused. We take your concerns seriously and will address them with our team to improve our service.
Best,
EasyEquipment
Excellent service
Order was complete, exactly what we ordered and delivered promptly.
9 September 2024
Reply from EasyEquipment
Thanks for the great review! We're glad to hear your order was complete and delivered promptly. If you need anything else, feel free to reach out!
Best,
EasyEquipment
Reply from EasyEquipment
Thanks for the awesome feedback! We’re thrilled to hear this is your second purchase of the same item. It’s great to know you’re happy with the equipment! If you need anything else, just let us know.
Cheers,
EasyEquipment
Reply from EasyEquipment
Awesome! Glad you got a good product at a great price and it showed up on time. Let us know if you need anything else!
Regards,
EasyEquipment
Reply from EasyEquipment
Thanks for the great review! We're stoked to hear your transaction was quick and easy. If you need anything else, just let us know.
Regards,
EasyEquipment
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