easyApotheke.deReviews 

33,585
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

it was realy good from the time and the action of the company . I got my medicine on the time and very short time receive . I hope it will run always in this way .

Rated 5 out of 5 stars

Quick and Easy! Your website is very user friendly (even for an "Auslander" with a good choice of items. Ordering was very efficient, and payment quick and secure. Delivery - to a different address wa... See more

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Veterinary Pharmacy

Written by the company

Hier ist einfach viel drin für Sie: Die Versandapotheke der easyApotheke bietet Ihnen eine große Auswahl an günstigen Arzneimitteln, Gesundheits- und Kosmetikprodukten. Bei uns steht Ihre Gesundheit im Mittelpunkt. Sie können Ihre Medikamente ganz bequem online bestellen und schon ab 39€ versandkostenfrei nach Hause liefern lassen. Auch das E-Rezept ist bei uns direkt online einlösbar. Wir freuen uns auf Sie.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(33,585)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience

Hi there,

I am not satisfied at all with the order, and I will complain about it. I ordered few things and they were available. However, the day the package was delivered, there were missing things and there is a letter that the medicaments are not available. So, why the system let me order them??? If I knew they were not available, I would not have made the order at all. Also, I added a Gutscheincode, all good, however nothing was delivered, it was also taken out... Really bad service.

15 December 2017
Unprompted review
easyApotheke.de logo

Reply from easyApotheke.de

Sehr geehrter Kunde,
zunächst möchten wir uns für die entstandenen Unannehmlichkeiten entschuldigen. Wir beziehen unsere Ware über den Großhandel, dieser bestimmt auch die Verfügbarkeit unserer Artikel. Die Abfrage der Verfügbarkeit wird täglich in der Nacht durchgeführt. In ganz seltenen Fällen - meist beim Randsortiment - hat der Großhandel seinen Bestand aber bereits im Laufe des folgenden Tages abverkauft. Das bekommen wir dann leider erst zur nächsten Verfügbarkeitsabfrage in der darauffolgenden Nacht mitgeteilt. Da die Mehrzahl unserer Kunden eine sofortige Auslieferung der verfügbaren Ware wünscht, haben wir Ihren Auftrag dementsprechend angepasst. Wir bedauern, dass Sie Ihren Gutscheinartikel nicht mit Ihrer Lieferung erhalten haben. Selbstverständlich werden wir den Artikel schnellstmöglich nachsenden
Beste Grüße, Ihre easyApotheke

Rated 1 out of 5 stars

Wrong delivery

I was disappointed at your service.
I have recently received my order #1098898_, but the following item was not enclosed in the package even though they were listed on the invoice.
My name is Hajeon cha
I had ordered a total of seven SENSODYNE classic toothpaste.
But I was only five deliveries.
Therefore, two did not arrive.
I now want to re-dispatch two SENSODYNE classic toothpaste did not you send.
I had already sent you an e-mail containing a picture because of wrong delivery
But I have not yet received a reply from you.
I want a quick a/s service.

29 July 2015
Unprompted review
easyApotheke.de logo

Reply from easyApotheke.de

Hello,
thank you for sending us your review. The parcel has left our house complete and undamaged. Therefore the 2 missing articles have to have disappeared on Transport. As we can see on the photo the box was damaged.
Of course we will send you the 2 articles that haven't reached you as soon as possible.
With best regards easyApotheke

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