Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code. Reference code:... See more
Company replied
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See what reviewers are saying
I am extremely disappointed with the lack of customer support. Application Reference: GRN200-800-10629 I paid for my application and, immediately afterwards, I received a promotional... See more
I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more
Company replied
A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more
Company details
Information provided by various external sources
ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...
Contact info
Bahcelievler Mah. Ferit arsan sk. No:7 1, 34000, Istanbul, Turkey
- +905385437764
- support@e-itca.org
- www.e-itca.org
3.3
Average
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Very helpful
3 July 2022
Unprompted review
Like to give a special thank you to…John at ITCA
Like to give a special thank you to John. I received my package yesterday and am so happy. Thank You John.
2 July 2022
Unprompted review
Steve was great at helping me with the…
Steve was great at helping me with the process and followed up well on the issuance of the international driving permit. He understood my concern and helped me quickly.
29 June 2022
Unprompted review
The assistants are very good work very…
The assistants are very good work very quickly. I appreciated them. Thanks Steve..
28 June 2022
Unprompted review
Great customer service and very fast…
Great customer service and very fast feedback and reply
26 June 2022
Unprompted review
Absolutely disgusting service
Absolutely disgusting service. Never did it arrive in 15 mins and it was purchased in their opening hours. No refund given either.
Stay well clear of these sharks.
23 June 2022
Unprompted review
Super fast service
Super fast service
Received my International driving permit USA in 30 minutes only!
I got it checked with the inspector and he let me drive and accepted the IDP. GREAT Superb
23 June 2022
Unprompted review
Team was very responsive and available…
Team was very responsive and available for any
clarifications regarding the process. John from the
team helped me to get my IDP as early as possible.
Overall great and quick support. Thanks.
20 June 2022
Unprompted review
disappointment
Trust me, no one will answer your emails
Cards are of poor quality
You need to pay first, no one will be responsible for the problems later
Payment cannot be refunded, very disappointed
Postage £6.9, (I paid 19.8eur, I don't know where the money went)
I ordered other services and received the card quickly and you can check the card before paying. you can see a big difference
15 June 2022
Unprompted review
Reply from ITCA Association
Dear Sir
Greetings
You are right about the email, we apologies for any inconvinience, we have answered and respond for many but our emails system was huckers by one compattoers which you can easy find him online, who copied our website URL domain name ( e-ITA ) our domain brand is E-ITCA.org.
We have fixed the problem but some of our emails going to the spam and junk mail and we still working on it,
We can offer you the convinient solution as an apologies,
Regarding the card, as you can see that we have changed our recent agent in UK because of the card quality complaints we have received from you and from others and we promisse that wil be better this time,
but the cardo fees have an issue most of psople don't know about it that the carriers all around the world will charge more when you are shipping IDs and Booklet look like a passport, this is what making it expensive plus the charge of the fuel and the customes.
PLease callme by Whatsapp operation number and we will satisfy you.
John
ITCA Team
Good and prompt service
10 June 2022
Unprompted review
Highly Recommended
I am very happy with their service. They were pretty understanding and helpful. They can be easily contacted via their email address when needed.
24 May 2022
Unprompted review
Great Service to get an IDP!!
Team was very responsive and available for any clarifications regarding the process. John from the team helped me to get my IDP as early as possible. Overall great and quick support. Thanks.
22 May 2022
Unprompted review
I needed the permit urgently and Steve…
I needed the permit urgently and Steve from the team helped me on WhatsApp to make sure I get what I need in time.
11 May 2022
Unprompted review
Great help and support by the team
6 May 2022
Unprompted review
We Recomende It ..Happy with the service provided
We needed the internacional driving licens for driving in Spain so after some google search we found ITCA : very helpful and even they explein me on WhatsApp coz i had some problems with my browser , all sorted , fast ,clear , definitely ill use it again if we needed.Thank You John ( attended us very good)
6 May 2022
Unprompted review
Great and prompt service
27 April 2022
Unprompted review
Immediate customer response and quick…
Immediate customer response and quick processing
14 April 2022
Unprompted review
It’s nice work
11 April 2022
Unprompted review
When I realised the time difference…
When I realised the time difference with where I was , the whole operation was smooth, I even got an instant refund for a service not needed
1 April 2022
Unprompted review
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