Dyson Reviews 

2
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

2.9

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Customer service is as bad as it gets

Customer service is as bad as it gets.
They cancel your order, dont give you any information, any email or anything about why it was canceled. Then, if you want to find the reason why, you have to contact the support, which gives some Ai half bot answers that dont even get the question asked. Then they give you some completely random reason and you go on and on in circles trying to solve it with your 99% bot support.Dont order from dyson, just get something else and save yourself mountain of problems.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Order cancelled without any notification

I ordered a Dyson Airwrap during the sale, and my order was confirmed. Days later, I contacted Dyson via live chat to ask about the delivery status. Only then did I learn that my order had already been cancelled.

I never received any email or notification about the cancellation. Customer support told me there had been an issue with my delivery address, but nobody contacted me to verify or correct it before cancelling the order.

What disappointed me most was not the cancellation itself, but the lack of communication. If Dyson had simply contacted me, the issue might have been resolved immediately.

I hope Dyson improves its communication with customers, especially when cancelling confirmed orders. The products may be excellent, but customer service should match the quality of the brand.

25 June 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look