On deplore des ruptures de stocks pas dignes de la reputation de la marque.pour beneficier de la promo Black friday npus avons du changer de modele.or le modele V5 desire nous l avons retrouve chez Bo... See more
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See what reviewers are saying
Worst customer service ever. The product we received, which was supposed to be brand new, was dirty and defective. We sent it back five weeks ago, and we still haven’t received a new one or an emai... See more
It is a pleasure to have found a vacuum cleaner that does exactly what it says it does. The machine is so easy to use on our old stone flag flooors (with the odd carpet runner) that I now (almost)... See more
SCAM!!!!! I ordered a ventilator 2 months ago that supposed to be delivered within 24/72h but it has never been shipped. I want to cancel the order and get reimbursed but Dyson keeps saying that’s... See more
Company details
About Dyson France
Written by the company
| Découvrez nos offres |
| Trouvez un Demo Store |
| Enregistrez votre produit |
| Obtenez l'assistance qu'il vous faut |
| Suivez nous sur Intagram |
| Téléchargez MyDyson App |
À propos de Dyson
Dyson a été fondée sur l'idée de résoudre des problèmes que d'autres ignorent : les aspirateurs qui se bloquent et perdent leur capacité d'aspiration, les sèche-mains qui sont gourmands en énergie et ne fonctionnent pas, et les technologies capillaires qui reposent sur des températures extrêmes et provoquent des dommages thermiques.
Depuis sa création au Royaume-Uni en 1993, Dyson est passé d'un homme et d'une idée à une entreprise technologique mondiale dont le cœur est constitué d'une équipe d'ingénieurs et de scientifiques toujours plus nombreuse.
Aujourd'hui, les appareils Dyson sont vendus dans plus de 65 pays. Des aspirateurs sans-fil aux purificateurs d'air , en passant par les sèche-cheveux , une toute nouvelle génération de technologies s'est retrouvée entre les mains des propriétaires de Dyson dans le monde entier.
Achetez directement auprès de ceux qui l’ont fait
Satisfait ou remboursé
Livraison gratuite
Retours gratuits sous 30 jours
Garantie de 2 ans
Contact info
Dyson France | 9 villa Pierre Ginier , 75018 , Paris , France
- 0800 945 801
- www.dyson.fr
2.4
Poor
24K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellence
Quand on achète un produit Dyson on a l’assurance de posséder un excellent appareil.
22 October 2023
Nickel chronopost
24 November 2023
Super !!!!!!!!!
3 December 2023
Impeccable
3 December 2023
👏a round of applause for Kristina👏
The online Chat, once past the AI Gatekeeper, was wonderful. Happy to chat in English. Took my complaint on the chin. In reply to first response I wrote “not good enough”. This expedited the Tracking Number and everything ran smoothly and rapidly from that point. I felt a week was too long to wait for a Deliver Advice. I had my Chat with Kristina/Christina the most unAI person - she was kind, helpful, resourceful. She deserves praise for a ‘Job Well Done’.
24 November 2023
Impossible de retourner l’article
3 December 2023
Reply from Dyson France
Bonjour Julia,
Merci beaucoup de nous faire part de vos commentaires ! Nous sommes toujours à l’écoute de nos clients afin d’améliorer nos services et votre accueil. Nous sommes navrés de lire cela et aimerions vous aider si besoin est. Nous vous invitons à nous contacter via l'assistance : http://ms.spr.ly/62044iOQN4 notre service client est disponible 7j/7.
Dans l'attente de votre retour, nous vous souhaitons une agréable journée.
L´Équipe Dyson
On deplore des ruptures de stocks pas…
On deplore des ruptures de stocks pas dignes de la reputation de la marque.pour beneficier de la promo Black friday npus avons du changer de modele.or le modele V5 desire nous l avons retrouve chez Boulanger.au meme prix d abord obligeant a adherer au club boulanger.puis en destockage.puis en black friday.on n a pas apprecie
17 November 2023
Reply from Dyson France
Bonjour Gérard,
Merci beaucoup de nous faire part de vos commentaires ! Nous sommes toujours à l’écoute de nos clients afin d’améliorer nos services et votre accueil. Nous sommes navrés de lire cela et aimerions vous aider si besoin est. Nous vous invitons à nous contacter via l'assistance : http://ms.spr.ly/62041iOW0b notre service client est disponible 7j/7.
Dans l'attente de votre retour, nous vous souhaitons une agréable journée.
L´Équipe Dyson
Acquisition super je recommande
20 November 2023
Conforme a la description
16 November 2023
Not the best experience or service
Not the best experience or service
There is no cancelation feature. I had to wait to receive the package to send it back and I still have not gotten a confirmation that my problem have been solved.
On the second purchase I made there was a 'gift' included in the promo that was not sent to I had to contact customer service to understand what was going on. After contacting them, they told me that they were out of stock and that I had to select something else. I decided to get the best out of the 2 options but none of them were the items I wanted (that motivated me to buy the vacuum in the first place)
20 November 2023
Reply from Dyson France
Hello Fung,
Thank you very much for sharing your feedback with us! We are always listening to our customers in order to improve our services and your welcome. We are sorry to read this and would like to help you if necessary. We invite you to contact us via support: http://ms.spr.ly/62045iOyrS our customer service is available 7 days a week.
Looking forward to your return, we wish you a pleasant day.
L'Équipe Dyson
Super nickel
30 November 2023
Nickel je recommande merci
25 November 2023
Parfait le top
25 November 2023
Simple et rapide.
26 November 2023
Très bonne experience
16 November 2023
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