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Dyno-Rod - Yorkshire Reviews 

583
TrustScore 4.5 out of 5

4.6

Unit 6 Peacock Ind. Estate, S6 2BL Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Quick response and helpful Customer Desk. The engineer is very polite and provide good services. After quickly checking the drainage and found no more blockages problems. He also offered us no charge... See more

Rated 5 out of 5 stars

Effective efficient and helpful. The staff on the phone were quick to answer my problem made a prompt booking keeping me informed as to when someone would be with me. They duly arrived within the h... See more

Rated 5 out of 5 stars

We had a friendly,helpful chap come and look at our blocked drain. We d been struggerling with for 5 day put unblocker down twice no joy. Adam came and rectified it in 40 minutes .use dyno rod befor... See more

Rated 5 out of 5 stars

Although the call centre got the time wrong when they did turn up they were brilliant got the job done in less than half an hour and Craig was such a pleasant guy that did the work. Would definitely... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6 Peacock Ind. Estate, S6 2BL, Sheffield, South Yorkshire, United Kingdom

  • 0114 386597

4.6

Excellent

TrustScore 4.5 out of 5

583 reviews

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4.6

All reviews

(583)

8,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot fault this company

Cannot fault this company. Very professional . Communication was excellent and the engineer who was on site telephoned to say he was on way and turned up on time. Would have no hesitation recommending this company.

12 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise.

Rated 1 out of 5 stars

Problem not resolved and complaint ignored

I’ve already complained about the dreadful experience and I’ve had no response. I requested a call out to unblock a toilet and grey waste pipe. The technician turned up without the right equipment, drilled a hole in a the toilet downpipe, made a nasty mess and charged me £95 and left. I was told I’d have to ‘start the process again’ and pay a full callout fee (£185) to get the blockage unblocked. I called again to get things sorted and I’ve had zero response. I’m very disappointed as I’ve had a great experience in the past, and trusted them with this job. Completely let down.

30 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

We're really sorry to hear that your experience fell short
of our usual standards. Your feedback is invaluable, and we totally
understand your frustration. We'd love to have the opportunity to
touch base through email or phone and help resolve your
concerns

Rated 5 out of 5 stars

Great communication on arrival time and…

Great communication on arrival time and here when expected. Engineer was quick to resolve problem and provided excellent customer service

13 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise.

Rated 5 out of 5 stars

Called dyno rod for an external blocked…

Called dyno rod for an external blocked drain. Great service. Engineer was friendly and helpful. Would definitely recommend

11 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise.

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and knowledgable. Efficiently and quickly cleared the drains.

11 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise.

Rated 5 out of 5 stars

Could not fault the service

Could not fault the service. Text messages were useful. The gentleman did a great job. All communications were clear. Would definitely use again.

10 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Seized tap

I had a hot water tap that wouldn’t turn off .I had to turn the water off as it was bringing the boiler on and using power as well as wasting water.Alex came and said the tap had seized and wasn’t repairable.He fitted 2 new taps and had to change the pipework around.
Excellent job
Thankyou

3 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

The young man that came,was…

The young man that came,was professional , the company was quick , efficient and a job well done , would recommend . Thank you

10 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏
Highley recommend 👌
Emergency call-out response within less than an hour .
Don't know ow what i would have done without you guys tonight .
Thank you so much lisa the drum winder

8 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Antony - great service

Antony came out today. It was the second visit from Dyno as unfortunately the evening prior the job couldn’t be sorted and the situation was made somewhat worse with a lot of sewage all over my back yard. Antony was absolutely brilliant, fixed the problem, and cleaned up the horrendous mess that was there. He was very professional and was a massive massive help. He also reported the issues from the day before back to the team to assist in coming to a resolution for us Couldn’t recommend him enough he’s done a great job.

5 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 1 out of 5 stars

It would be 0 stars if it could be

It would be 0 stars if it could be.
Booked weeks in advance. Take the day off for an 8am-6pm slot, only to be called at 9am and told I am not a priority and rebooked to a week later.
Took another day off for an 8am-6pm slot, received a text in the morning confirming the appointment. No one turned up. No communication. Nothing. So, still need the problem fixing and also out of pocket for two days off work. Absolutely disgraceful.

4 February 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

We're really sorry to hear that your experience fell short
of our usual standards. Your feedback is invaluable, and we totally
understand your frustration. We'd love to have the opportunity to
touch base and help resolve your concerns

Rated 5 out of 5 stars

Good, reliable service with easy booking system

Easy to book, quick responses, kept me informed about visit, phone call on day to say on the way. Great advice about drains during the visit and who was responsible for the ones on my property as we had a cracked cover. Reasonable pricing and you know the cost before the visit. Would highly recommend to everyone

24 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Professional Service

Mo from Dyno-Rod visited our property yesterday to fix a leak under our kitchen floor. He did a brilliant job and made his job more difficult by preserving our laminate flooring as much as he could. He kept us updated with what was happening at all times and was thoroughly professional. He made a stressful situation much easier than anticipated. Dyno-Rod called before his visit and again once he had left to check everything was order. Happily recommend Mo and Dyno-Rod.

23 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Great customer service and the engineer…

Great customer service and the engineer was efficient in carrying out his tasks. They turned up when they said they would, friendly engineer and great service overall.

23 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Quick response

Quick response. Friendly and helpful service even though dealing with a particularly nasty job!

14 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly and professional engineer solved problem quickly and for a fair price also gave useful advice. My thanks to the team

14 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Prompt and friendly service.

Prompt and friendly service.
Problem soon sorted.
Would recommend and use again.
Thanks.

8 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Emergency call out, such a nice guy, sorted the drain quickly.

4 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

Rated 5 out of 5 stars

Superb service provided.....

Superb service provided.....
A blocked external soil waste drain is a nightmare....Dale was absolutely brilliant....nothing was too much trouble and a tricky problem was fully resolved through his skill, enthusiasm and shear tenacity. Top job. Thank you.

4 January 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thankyou very much for your excellent review

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