Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
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Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more
Company replied
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
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Called out to deal with blocked drains…
Called out to deal with blocked drains at 9.30am…work efficiently completed by 13.00. Representative from Dyno-rod extremely helpful and considerate.

Reply from Dyno-Rod - Surrey
engineer visit
Jake , was great , the service offered by him. He was clear of what he was doing , was clear in explaining the process. Did a brilliant job. If there is a way to appreciate him , I would certainly recommend it

Reply from Dyno-Rod - Surrey
Professional service
Professional service, the problem was swiftly resolved with the right tools and Dyno called ahead to discuss cost and timings.

Reply from Dyno-Rod - Surrey
Very good service
Very good service , on time , informative , tidy and would definitely have them back if needed

Reply from Dyno-Rod - Surrey
Dyno
Daniel, the Dyno engineer, is always friendly and helpful. It makes dealing with a potential nasty problem, easier to cope with

Reply from Dyno-Rod - Surrey
Excellent service
Excellent service. Charlie and Fred were efficient, friendly and helpful.

Reply from Dyno-Rod - Surrey
Just had Dyno-Rod remove the u bend…
Just had Dyno-Rod remove the u bend from my drain exiting the house into the main sewer. It was old a proned to becoming blocked. These days they use a straight pipe instead with a one way flow valve to stop rats coming onto the property through the drain. They did the work fast and efficientl, left no mess and were cheaper than the other quotes I received. Very happy.

Reply from Dyno-Rod - Surrey
Drain was blocked for weeks, Dynorod cleared it in minutes.
Very easy to book. When I had a slot unexpectedly free, they moved my booking forward for me and sent someone the same day. The engineer had read my notes and unblocked the drain within minutes. Even gave some tips for maintenance afterwards.

Reply from Dyno-Rod - Surrey
Jake Forster was the plumber and he…
Jake Forster was the plumber and he located the problem and sorted it. He was the 3rd plumber to attend the problem, but the only one who fixed it. Very good at his job. Many thanks to him.

Reply from Dyno-Rod - Surrey
Friendly, professional and efficient
Quick response, with helpful call handler.
Good communication about arrival, and accurate.
Friendly, professional and efficient operative, who provided useful advice for ongoing maintenance.
All done for price quoted with the same afternoon as the first call

Reply from Dyno-Rod - Surrey
Very polite and professional
The two contractors were very polite, knowledgeable, respectful of my home.

Reply from Dyno-Rod - Surrey
Jake was brilliant
Jake was brilliant - bright, problem-solver and v nice manner

Reply from Dyno-Rod - Surrey
All above board
All above board, careful to ensure I understand the price before proceeding, two calls to let me know when to expect them to arrive, polite, and safety-minded. You don’t want to have to call a drain service, but when you do at least the experience is as professional as this.

Reply from Dyno-Rod - Surrey
What a great service
What a great service. Justin was amazing - super helpful and professional. All sorted ~ really impressive.

Reply from Dyno-Rod - Surrey
I had 2 excellent plumbers come out to…
I had 2 excellent plumbers come out to unblock a pipe in my house. Jake and Josh were both very considerate and professional and did an excellent job. I highly recommend their services!

Reply from Dyno-Rod - Surrey
Excellent service
Excellent service. Chris was very helpful , explained what he was doing and fixed the problem quickly with no fuss. I’d definitely recommend dynorod to others .

Reply from Dyno-Rod - Surrey
the 2 men....fred and charlie were…
the 2 men....fred and charlie were polite, cheerful and informative as to what they were doing and why

Reply from Dyno-Rod - Surrey
Dan was brilliant!!
Dan was brilliant!!! Unblocked straight away but he was determined to find the root cause and give it a once to help understand the health if the drains. Althoigh a tad expensive than others you do get a team with all the gear and knowledge. Dan was a Brilliant guy and service.

Reply from Dyno-Rod - Surrey
Frank Matthew’s was fantastic
Frank Matthew’s was fantastic. He came late at night and sorted the toilet leak. Was extremely patient and explained everything to me.
Was super respectful of my property too

Reply from Dyno-Rod - Surrey
Quick response and Justin was brilliant
Justin was great. He was a good listener and was professional as well as kind. Thank you for doing a great job!
During booking, the lady did her best to get a date ASAP and she squeezed us in the next day after calling.

Reply from Dyno-Rod - Surrey
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