Kev let us know 25 mins ahead of arrival which was great. Quickly identified the issue and sorted it. Very pleased with the service ( under 24 hours from booking to having the problem addressed ) - lo... See more
Location
Switch locationMid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB
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Repat visit. Again very friendly staff . Dave explained everything and was very careful and respectful of the property. On this occasion we believe we have found the cause. Would highly recommend th... See more
Company replied
Kevin appeared when he said he would and set to work immediately. He managed to clear the blockage very quickly and then went on to jet the pipes to make sure they were completely clear. He did an exc... See more
Company replied
Very professional and competent engineer. Remembered previously being here last year and had retained knowledge of drainage issues (there are multiple drains). Very courteous, worked har... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom
- 0187 580 8564
4.9
Excellent
754 reviews
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Kev let us know 25 mins ahead of…
Kev let us know 25 mins ahead of arrival which was great. Quickly identified the issue and sorted it. Very pleased with the service ( under 24 hours from booking to having the problem addressed ) - local tradesmen were unable to even consider helping for well over a week !! Fully recommend.
28 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Repat visit
Repat visit. Again very friendly staff . Dave explained everything and was very careful and respectful of the property. On this occasion we believe we have found the cause. Would highly recommend the company.
27 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Edinburgh,
We're delighted to hear about your positive experience! It's wonderful that our staff was friendly and that everything was explained clearly and respectfully. Thank you for your high recommendation.
Dyno-Rod
Prompt professional and cheerful…
Prompt professional and cheerful service
22 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
John Young,
We are so happy you found our service prompt, professional, and cheerful. Thank you for sharing your positive experience with us.
Dyno-Rod
Really poor service
Really poor service! We have used Dyno-Rod in the past - and they have usually been excellent. But today’s engineer clearly was desperately seeking excuses not to help!
22 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Sorry you feel you had a really poor service.
Please see my engineers notes below, best advice was given as we are unable to work on lines off boundary as it belongs to Scottish Water.
"Arrived on site to find 1x toilet backing up to shower toilet is rarely used. Opened rodding eye and could see roots in line in front garden used hpwj off boundary did not clear advised speak with Scottish water if unsuccessful dyno will need to re attend and root cut line to clear"
Scott cleared the sewer drain in 13…
Scott cleared the sewer drain in 13 minutes. World class!
20 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Anonymous,
We are so glad to hear about your positive experience with our service. We appreciate you sharing your feedback!
Dyno-Rod
Reliable and quick service
Dyno rod were quick to respond within an hour of calling. Eck, was very friendly, helpful and thorough. He gave very helpful advice before leaving.
17 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Lisa,
We're delighted to hear about your excellent experience with our service. We appreciate your kind words about our team member's friendliness, helpfulness, and thoroughness, and we're pleased you received valuable advice.
Dyno-Rod
Sean was very good and quick and had…
Sean was very good and quick and had explained what was wrong with the plumbing. He was efficient with his work. Would recommend Dyno-Rod.
17 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Sarah Chiu,
We're delighted to hear about your positive experience with our service. It's great to know our team was efficient and clearly explained the plumbing issue. Thank you for your kind words and recommendation!
Dyno-Rod
First rate job by Kevin
Kevin appeared when he said he would and set to work immediately. He managed to clear the blockage very quickly and then went on to jet the pipes to make sure they were completely clear. He did an excellent job and was very pleasant and professional throughout.
14 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Gordon,
We're delighted to hear about your excellent experience with our service. It's wonderful to know the blockage was cleared quickly and efficiently, and that you found our engineer pleasant and professional throughout. Thank you for your kind words!
Dyno-Rod
5 stars
Arrived on the date they said they would. Driver called 20 minutes before he arrived which is great. Solved the problem after getting his hands dirty.
5 star service
14 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Stephen Christie,
We are delighted to hear about your positive experience with our service. It's great that our driver was punctual and provided excellent service, resolving the problem effectively. Thank you for your kind words!
Dyno-Rod
Came within 90 minutes of initial call
Came within 90 minutes of initial call, fixed problem within 30 mins, clear payment schedule described before visit, and engineer polite and respectful of property and tenant
10 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Clare,
We are delighted to hear about the prompt service and how quickly the problem was resolved. It's great to know our payment schedule was clear and our engineer was polite and respectful.
Dyno-Rod
Quick service and transparent pricing
Quick service and transparent pricing. David got the problem with our slow draining kitchen sink solved and thoroughly tested.
1 July 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Past Customer!,
We are delighted to hear about your excellent experience with our service. We appreciate your kind words about the quick and transparent service provided.
Dyno-Rod
Friendly and efficient
Dyno-rod were friendly and efficient. The guy talked me through what he was doing and explained exactly what was going on. He was friendly and very efficient. I wouldn't hesitate to use them again!
30 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Olivia,
We truly appreciate your wonderful feedback! We are so pleased to hear about the professional and skilled service provided. We are delighted that we could exceed your expectations.
Dyno-Rod
very professional, efficient engineer
The engineer was very professional, found problem very quickly and sorted it, would not hesitate to call again, would highly recommend for any drainage issues or problems
29 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Mr Gray,
We're delighted to hear our engineer was professional and quickly resolved your drainage problem. We appreciate your high recommendation and look forward to assisting you again if needed.
Dyno-Rod
Really grateful to David and Kev for…
Really grateful to David and Kev for unblocking my sink. It was a stubborn problem and they tried many different ways to fix it. They were generous with their knowledge, too. Thanks!
24 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Mr Graham Mendick,
We are so pleased our team could resolve your stubborn sink issue. We appreciate your kind words about their knowledge and efforts. Thank you for your positive feedback!
Dyno-Rod
Very professional and competent…
Very professional and competent engineer.
Remembered previously being here last year and had retained knowledge of drainage issues (there are multiple drains).
Very courteous, worked hard and cleared the blockages and got water flowing again.
Please pass on my thanks to him (Kevin).
Thanks,
Denis Boyle
22 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Denis Boyle,
We're happy to hear that our engineer provided such professional and competent service. We appreciate your feedback regarding their courteous hard work in clearing the blockages. Thank you for your kind words.
Dyno-Rod
I could'nt speak anymore highly of…
I could'nt speak anymore highly of David.
He was polite...friendly...conscientious... professional and highly skilled.
He went above and beyond to get the job done.
Delighted with the work.
21 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Neil Culling,
We truly appreciate your wonderful feedback! We are so pleased to hear about the professional and skilled service provided. We are delighted that we could exceed your expectations.
Dyno-Rod
Great customer service & communication
Great customer service & communication
Professionally completed work - thank you Liam!!!
18 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Karen Dillon,
We're so glad to hear you experienced great service and professional work. Thank you for your kind words!
Dyno-Rod
Needed Kevin to come earlier and did
Needed Kevin to come earlier, and did. Problem resolved within an hour, despite having to lift very heavy concrete cover to access the drain. Many thanks
19 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Kathleen,
We're so glad we could resolve your issue quickly, even with the heavy lifting involved. Thank you for your kind words!
Dyno-Rod
The operator, Kev was thorough.
The operator, Kev, was thorough in establishing the cause of the problem (blocked pipes). He then problem solved for a solution which thankfully worked. He talked me through what he was doing and offered suggestions on how to avoid the issue in the future.
10 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Alison,
We appreciate you sharing your positive experience. We are happy to hear that the problem was thoroughly established and a solution was found. Thank you for your kind words.
Dyno-Rod
Blocked sink…
Phoned for blocked sink repair and they showed up within half an hour then half an hour later it was all done and working perfectly, no mess and he even replaced the drain covers which I had lifted. Would recommend to anyone needing work done.
5 June 2026
Unprompted review
Reply from Dyno-Rod - East Scotland
Colin Dowie,
We're delighted to hear about your positive experience with the blocked sink repair. It's wonderful to know it was resolved so quickly and efficiently, with no mess. Thank you for your recommendation!
Dyno-Rod
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