Dynamic Sounds Reviews 

3,002
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their good value, easy fitting, and significant improvement to car audio systems. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving quickly and often with free shipping. Reviewers also commend the outstanding service and knowledgeable staff, who provide helpful advice and support, making interactions pleasant and productive. However, some customers also noted issues with product compatibility, receiving items that did not fit their vehicles or were incorrectly recommended. A few other people also felt that customer service interactions were sometimes unhelpful, dismissive, or even rude when addressing problems or providing technical support.

What people talk about most

Product

People report positive experiences with product, often highlighting excellent prices, good quality, and rapid... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Users describe positive interactions with service, consistently highlighting excellent service, great advice,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, helpfulness, and excellent... See more

Customer service

Consumers find customer service to be positive, with many praising the prompt, helpful, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really knowledgeable and helpful. Contacted for advice by phone and followed up with photos on a vehicle that I got with an unbranded head unit that was not working. The advice was spot on and got... See more

Company replied

Rated 5 out of 5 stars

I've used Dynamic Sounds for my whole car audio setup, Mem was very helpful all the way though, suggesting better options that also meet my budget. Always easy to use, friendly service! Will continue... See more

Company replied

Rated 5 out of 5 stars

Excellent price, product and service. BLUETTI charger 2 bought without cables (just no power cable - 3 other cables included) which was at a superb price. Free delivery, only 2 days to receive.

Company replied

Rated 5 out of 5 stars

Managed to have a conversation with someone one who actually knew what they were talking about... Despite the huge volume of activity Mem managed to help me source a head unit for a motorhome without... See more

Company replied


Company details

  1. Car Stereo Store
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Information provided by various external sources

We specialise in all kinds of Car Stereo, Car DVD & Navigation solutions. This includes Multimedia, CD Players, DVD Players, Car Stereos, Car Speakers, Car Radios, Subwoofers, Amplifiers, MP3 Players, Aux in Stereo, USB Car Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cameras, Speed Camera Detectors, Reverse Cameras and Reversing Sensors. We also provide services related to Car Audio Security and we stock Car alarm systems.

30 Days Return Policy

Not Satisfied ? get a Refund

If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 30 days from date of delivery for full refund less any applicable delivery charges.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,002)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great advice

Great advice, works perfectly, fast secure delivery

22 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Alan is superbly helpful and…

Alan is superbly helpful and knowledgeable. Always good to be able to speak to someone in person who knows what they're talking about. Fully trust this company, swift delivery, would use again

10 March 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your feedback and 5 star review.

Rated 5 out of 5 stars

DD facia kit for Tucson very good quality

Ordered a pioneer DD with the fascia kit for a 2017 Tucson. The install looks factory as the facia is good quality. It arrived the day after i ordered it, and one day earlier than expected with no extra delivery charges. I've previously done my MK8 civic with a Dynamic sounds kit, which looks awesome.

1 March 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the repeat business and the 5 star review.

Rated 5 out of 5 stars

Easy buying process and very supportive staff

Website was really helpful in picking the accessories required for the radio I wanted. They were very quick to respond to my enquiries and offered great support to allow me to fit the unit myself

12 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Top company

The quality of the product i chose, is superb, great value and service.

9 March 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 1 out of 5 stars

Consumer rights…

Ordered a motorcycle battery off the website taking the information given that both my battery and the battery being sold were compatible. They were not, I emailed to get returns advice and received an auto reply and no further follow up. I tried calling multiple times to no answer and sent a further email asking for assistance to no avail. I’ve had to purchase a separate battery elsewhere. Wouldn’t recommend, complete breach of consumer rights policy.
EDIT TO REPLY:
To which I responded to your emails asking further questions and wanting clarification on the issue expressed.
However, I have just spoke to BOB, he assured me you will give a full refund. Thank you.

25 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Response to you on the 22nd and again on the 27th!

Not sure how many times you want us to tell you to return the goods for a refund and our phone lines are working perfectly well.


Dynamic Sounds returns@dynamicsounds.co.uk
Sun 22 Feb, 16:44 (11 days ago)
to Rory


Hi There

All goods need to be returned in a brand new , unmarked condition within 30 days of purchase

Again on the 27th


Dynamic Sounds returns@dynamicsounds.co.uk
Fri 27 Feb, 15:47 (6 days ago)
to Rory


Hi There
Batteries are not allowed to be sent via Royal Mail so need to be sent by Courier such as DPD.

Rated 5 out of 5 stars

Excellent

Excellent, very happy. Easy online ordering and very fast delivery.

17 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

prompt delivery

prompt delivery - additional charge to my area but as these things go on the lighter end of the competition which got my business

3 March 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, a question on a self install, was quickly answered. Purchased all I needed in one handy package, ie: head unit, new infill surround, can-bus cable and patch cable. Made for an easier self install.
Works a treat with the steering controls. Well pleased and a happy upgrade from the OEM stereo.

5 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great product

I bought the Focal CRNS 165 door speaker kit for my Renault Master 3, the kit arrived quickly and well packaged, the speakers were a direct replacement for my originals using the existing connections and were a doddle to fit, the kit even included 6 correct size pop rivets to fit the speakers, the sound is a great improvement on the standard equipment.

5 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 3 out of 5 stars

Incredibly rude technical support colleague

I didn't find their website particularly helpful, for a novice like myself. I was planning to and have spent about £800 with them, so wanted to ensure I made the right choice, I called their technical support colleague. He was the rudest person I've ever spoken to, I have no idea how he still has a job, I wouldn't, if I spoke to my customers as he did. My local audio installer had a minor issue and also had to call him, apparently he was also spoken to in the same rude manner, I was embarrassed to hear.

1 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Sorry to hear about your experience.
Please email us and advise how the website was not helpful but you still went ahead and made your purchase? Please clarify so I can look into the issue for you.
Did you get name of the person who was rude so I can have a word with him.
Did your installer install the item after getting advise on how to install the stereo? If not please email us so we can assist you and help your installer install the stereo.
Please email us the details.

Rated 5 out of 5 stars

Great and reliable company

I’m a returning customer and they are as good as before - easy, clear website to select products, followed by fast dispatch and delivery.

29 January 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review and the repeat business.

Rated 5 out of 5 stars

Great service

Great service - extensive knowledge and happy to answer technical questions and provide advice.

30 January 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great Service

Really impressed with Dynamic Sounds. I had a quick enquiry about adding Apple CarPlay to my car and got a very fast, clear response. Ordering was easy and delivery was surprisingly quick.

Not installed yet, but based on the service so far I’d happily recommend them.

28 January 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Excellent

Excellent! Needed specific custom speakers. Found quickly on the website.
Delivered quickly and in perfect condition, with everything needed for fitting. Installed now, sounds great.
Great experience. Thankyou.
Recommended

24 January 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Allan is a legend

Allan is a legend, he made the buying and fitting experience so easy for me. Highly recommend!

10 February 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your kind words and 5 star review.

Rated 5 out of 5 stars

excellent service for Fiat 500 2012 upgrade kit

There were a number of bundles that seemed to fit what I wanted, but I couldn't tell the difference between them. I emailed the team, told them the car I had and they confirmed the kit I needed. It was despatched the same day. Excellent Service

17 January 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the purchase and 5 star review.

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