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Dynamic Language has provided professional language translation, interpreting, and localization services since 1985. Serving clients in over 200 languages and dialects, the company is ranked among the top 20 language service providers in the United States by CSA Research. Dynamic Language holds five ISO certifications (9001, 17100, 27001, 13485, 18587) and is an NMSDC-certified Minority Business Enterprise. Headquartered in Seattle, WA.
15215 52nd Avenue S., Suite 100, 98188-2354, Seattle, United States
4.1
7 reviews
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Great customer service and support when needed.
Reply from Dynamic Language
Thank you! Support that's there when you need it is what we aim for on every request, and it means a lot to hear that came through. We'll share this with the team who worked with you. - Jake L., Dynamic Language
Great service! Always friendly, good communication, and great turnaround times. Thank you!
Reply from Dynamic Language
Thank you! Friendly service, clear communication, and fast turnaround are what we aim for on every request, and it means a lot to hear all three. I will share this with the team who worked with you. - Jake L., Dynamic Language
Reply from Dynamic Language
Thank you, Eudora. Prompt responses and follow-through are what we aim for on every request, and it means a lot to hear it from Northwest Justice Project. We'll share this with the team who worked with you. - Jake L., Dynamic Language
Your team was very responsive and accommodating and delivered the project ahead of schedule!
Reply from Dynamic Language
Thank you! Responsive and accommodating, with delivery ahead of schedule, is the experience we want every project to have. We'll share this with the team behind your work. - Andrew B., Dynamic Language
The team at Dynamic Language have always been very personable and very easy to work with. This goes hand in hand with their high level of expertise and excellence. I have never had any issues with a job request or customer service. Always excellent!!
Reply from Dynamic Language
Thank you, Val. Personable and easy to work with is exactly what we aim for, and it's great to hear your job requests have gone smoothly every time. We'll share this with everyone who supports Sumner School District. - Jake L., Dynamic Language
Dynamic Language is always so speedy with quotes needed for our approval process and when delivering the final translation. We do all our translation services with them!!
Reply from Dynamic Language
Thank you! Fast quotes and reliable delivery matter enormously when translations feed an approval process, so it means a lot to hear that from OSPI. We're glad to handle your translation work and look forward to keeping that standard. - Jake L., Dynamic Language
Some of the items asked to be translated were not actually translated into the requested languages. This is not the first time this has happened, and it is incredibly frustrating that despite paying for a service that I would still need to resort to Google translate to complete the request. The person assigned to our account is always helpful and quick in their communications.
Also, requesting interpreters for a language that is common in our region (Spanish) has a two week service completion possibility which leaves me with the inability to see Dynamic Language as reliable or dependable.
Reply from Dynamic Language
Thank you for taking the time to write this. The issues you describe, items that did not come back in the languages you requested and a two-week wait for Spanish interpreting, are both concerns that we take seriously. Your review has been escalated internally, including to me, and our operations team is reviewing the requests behind it, so we understand what happened on our side.
Your account manager has been trying to reach you directly and would welcome the chance to go through both with you. You also mentioned that your account contact is helpful and quick to respond.
We want the rest of the experience to match that. You can reach me any time at rick@dynamiclanguage.com. - Rick A., CEO, Dynamic Language
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