DYLON Fabric Dyes Reviews 

244
•
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were let down by their experience overall. Many consumers expressed deep frustration with products that completely ruined their clothing, leaving behind unexpected colored spots, uneven blotches, and strange shades instead of refreshing the fabric properly. Reviewers frequently mentioned that using these items caused lasting damage to their washing machines and failed to deliver proper results despite following the provided instructions very carefully. Though some customers had better experiences, noting that they successfully restored faded garments or achieved great coverage on furniture. These individuals found the process straightforward and were very pleased with the final outcomes of their dyeing projects.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many long-term users praising the reliable results on... See more

Quality

Consumers find quality to be disappointing, noting that fabrics are frequently ruined by unexpected spots,... See more

Instructions

Customers had ambiguous experiences with instructions, as many reviewers successfully followed the guidelines... See more

Price

People report high dissatisfaction with price, describing the service as a very expensive disaster and a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I've used Sandy Beige twice to colour greying white towels which were in good condition but not as white as I wanted. I gave them a good hot wash beforehand and they were spotless. I followed the dire... See more

Rated 1 out of 5 stars

I really wished I'd read these reviews before I dyed a pair of white jeans with the Sandy Beige machine dye. I followed the directions exactly, they were 100% cotton jeans so no synthetic fibers or pr... See more

Rated 1 out of 5 stars

Worst products out… Fabric pods (intense black) isn’t permanent, starts fading after a couple of washes & makes clothes look worse than before I dyed them… Also Dylan Dark detergent doesn’t even work... See more

Rated 1 out of 5 stars

Followed the instructions to the letter! Yet I have big lumps in my warm water dye mixture. I know this will just cause more blotches of could because it did in my last attempt. The fabric is still no... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Vintage Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Discover DYLON range of fabric dye products and wake up your wardrobe, revive faded clothes or spice up a room with a touch of colour. Visit dylon.co.uk


Contact info

1.7

Bad

TrustScore 1.5 out of 5

244 reviews

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No history of asking for reviews

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1.7

All reviews

(244)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

Very dissapointing.I should have read these reviews on…

I should have read these reviews on trustpilot before wasting money on 2x expresso brown dye pods which I purchased and used on a cream coloured duvet cover & pillow covers.
They came out all patchy with black specks and stains all over. Items are completely ruined.
Safe your money!

28 November 2022
Unprompted review
Rated 1 out of 5 stars

Don't go near these dyes

Don't go near these dyes. I ruined several pieces of clothing I wanted to upcycle after following the instructions carefully. I let Dylon know and filled in the long form they sent me with pictures. 3 weeks in and I followed up but no response at all. There's a lack of communication about the limits of the dyes and customer service is terrible.

10 October 2022
Unprompted review
Rated 1 out of 5 stars

I have been using Dylon machine dyes…

I have been using Dylon machine dyes for over 25 years. Since they changed it to the pod, (as opposed to emptying the dye straight into the washing machine drum) I have had nothing but very poor blotchy results. It just DOES NOT WORK. I've now got two ruined two pairs of trousers and two ruined pairs of shorts. I'm really disappointed as dyeing clothes is a good way to preserve clothing and give them a longer life. Just do not know what Dylon is doing but I won't be buying it any more. Sort it out Dylon!

10 October 2022
Unprompted review
Rated 1 out of 5 stars

dyed items covered in tiny speckles

Like so many others I have used both a hand dye and an all-in-1 pod and ended up with little speckles. I thought the hand dye speckles were my fault, so attempted a machine pod on the item and one other, but ended up with speckles on both garments.
The load was under 500g, the instructions followed carefully, and now I have dozens of speckles.
I have used Dylon machine and hand dyes for many years, with no problems, but this is the first time I tried an all-in-1 pod, and it will be the last.

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Henkel are supposed to be a reputable business

Bought Dylon dye for the washing machine. Followed the instructions TO THE LETTER. Linen dress ended up with blotches all over it - literally ruined. Dylon asked for the most ludicrous amount of information before they could process my complaint, including the age, make, model etc. of my washing machine. I furnished them with this information on 15 August. I followed up on 6 September, 14 Sept and again just now as they have not responded to a single email other than the first one. HENKEL. A renowned, reputable German brand. Look into it; they make all kinds of things. I suggest you think very carefully before buying their products, as they have absolutely no concept of customer 'aftercare'.

15 August 2022
Unprompted review
Rated 1 out of 5 stars

Dylon's treatment of their customers and their concernsrns

Having used Dylon for many years in the past successfully and before they changed their colours, products and packaging to today's plastic pods, I was horrified at the results now achieved on a pure cotton shirt and a cotton/linen throw, which both came out with brown stains, though instructions precisely followed! I complained and filled out the form sent to me with information, photos, as requested. A month and a half later, I still have had no reply from them, except asking me to fill out the form again, though I have proof of already doing so!
Dylon, if you want to restore faith in your products, and their packaging and expand your business, you must take your customer concerns seriously and treat them with the respect they deserve!

23 August 2022
Unprompted review
Rated 1 out of 5 stars

Dyed a top( jack wills jodie so not…

Dyed a top( jack wills hoodie so not cheap) followed instructions to the letter, investigated by Dylon when I raised a complaint. They recommended I buy more of their products to fix the damage at my own expense. Would never buy again and would not recommend. Now I have a top I can no longer use and Dylon take no responsibility for damage. Just recommend more of their products.

12 August 2022
Unprompted review
Rated 1 out of 5 stars

Trousers are ruined!

I have you Dylan machine dye many times years ago so I know what I am doing. I dyed 1 pair of cotton trousers followed the instructions and when you look closely at the dyed fabric I can see the dye is all speckled and patchy. The trousers are now ruined. I will never do this again. Terrible product. One pair of trousers should not come out like this! I wish I had read the reviews on here before doing this!

12 August 2022
Unprompted review
Rated 1 out of 5 stars

RUINED SWEATSHIRT

Purchased the smoke grey fabric dye (hand wash) to revive an old sweatshirt (light beige, 100% cotton). Followed the instructions to a tee and it emerged an awful dark red/mauve colour?! Attempted to wash some of it out by using the hottest cycle on my machine but no luck, now I’m stuck with it. A treasured item of clothing RUINED. Based off these reviews, I won’t even bother trying for a refund.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Paradise Blue hand dye

Dyed my daughter's old prom dress which was white. Went to a ball and so many people asked me about the dress, I ended up putting it on social media so they could see how I did it. Plus, I threw two tops in the same mix and tie-dyed a couple of t-shirts.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

Customer service is a joke

Customer service is a joke. Reported that the green comes out lime green after 2 dyes following instructions to the fullest. Just been messed around for 2 months from their customer services after agreeing to refund me in June 22 nothing. Dozens of emails back and forth several asking for Bank and home details even tho they have everything. Such a crap service. Have been dying clothes for years using this product without a complaint. Never will again.

8 August 2022
Unprompted review
Rated 1 out of 5 stars

Not recommended

I used a navy blue machine dye which left shirts dyed patchily and spotted. Even after running a second wash and a cleaning cycle a considerable amount of dye was left in the seals and around the door. It's too unreliable to be recommended.

8 August 2022
Unprompted review
Rated 1 out of 5 stars

Avoid- customer service poor!

Used Dylon machine wash sandy beige on white overalls and they were covered in blue & pink spots. Filled out complaint form to Dylon - there solution buy their dye remover then another 2 packs of dye! The item weighed between the guidelines on the pack so i am extremely unhappy with both their response and the product! AVOID! I had followed all the instructions on the box so feel they should have taken responsibility for clearly a faulty product.

31 July 2022
Unprompted review
Rated 1 out of 5 stars

RUINED ALL MY CLOTHES

Used sandy beige and espresso brown, some came out ok but most of my clothes are ruined by blue/pinkish spots and patchy. I am very disappointed do not buy

2 July 2022
Unprompted review
Rated 1 out of 5 stars

Used Dylon INTENSE BLACK on a dark…

Used Dylon INTENSE BLACK on a dark blue, unworn jacket. Followed the instructions to the letter. A complete waste of time, effort, money and water. Jacket unwearable as colour very uneven. What galls me even more is that Dylon Customer Services didn't have the decency to answer my complaint (which was backed up with photographs)!
Avoid this product and avoid disappointment and unnecessary expense and time wasting!!!

24 June 2022
Unprompted review
Rated 1 out of 5 stars

Tried twice (my first mistake) as looks…

Tried twice (my first mistake) as looks 100% identical to when it went in both times.....not a HINT of the coiour, i mean white to dark green, surely if instructions are followed to the letter TWICE there would be a 0.2% hint of green🤣🤣 , just an expensive version of DAZ..Good business though guys.....does absolutelyNOTHING it says on the tin and we've paid you for it. 🙈

11 June 2022
Unprompted review
Rated 1 out of 5 stars

Negative Consequence of Using This Product

Used Dylon beige on a pair of light coloured linen curtains to revive colour. Was appalled that after following instructions for machine wash, both curtains came out with blue spots/splodges all over. Have contacted Dylon customer services and was told that my easy care setting on my machine may not have "agitated" the fabric enough! I feel this product is not fit for purpose, has ruined a pair of curtains and was not offered any financial recompense. BEWARE OF THE NEGATIVE CONSEQUENCES OF USING THIS PRODUCT!

6 June 2022
Unprompted review
Rated 1 out of 5 stars

Dissatisfied customer

After following the instructions to the letter, I have recently dyed a pair of jeans black and was happy with the results. However, I then used half a roll of kitchen paper and nearly a full pack of kitchen wipes to clean the rubber seal and glass door. Several dark loads later, I was shocked to discover black marks on an orange towel, so I then did a bleach wash and a washing machine cleaner product through my machine, followed by several more dark loads. I then decided it would be safe to do a white load but was horrified to see black marks over two new white shirts and several other items. I then rang Dylon to complain and got told to fill in a complaints form that was sent to me. The form itself is totally irrelevant to my complaint so I rang again. I was told I had to fill it all in if I wanted them to solve the problem. Questions on said form included photographic evidence of clothes labels, age, make and model of washing machine, and basically every imaginable fact known to man. It is therefore in my opinion this is purely done so people don't bother, thus saving Dylon the need to pay any form of compensation. I am at least £50 out of pocket, not to mention the extra electricity used and the stress this has caused. Also, I have two dye pods costing me £7 each that I dare not use.

28 March 2022
Unprompted review

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