Dvsa Reviews 

Absolute shambles from start to finish! You can’t even book a driving test date without jumping through hoops—been trying for ages, but they’re forever fully booked. Their bright idea is to have people traipse halfway across the country to take a test—like anyone’s got the time or money for that! On top of it all, they’ve handed way too much power to dodgy instructors who are ripping folks off left, right, and centre. Feels like the whole thing is just one giant faff. Just sucks!

All I have to say is this is the most appalling experience I have ever had. It’s already annoying enough it’s so hard to pass but what makes this more excruciating is booking an actual test. I was online at 6am trying to book a test and I was on a queue with 23,000 people. It’s crazy to me that a government run site shares resemblance with booking a Beyonce ticket. It makes it even more apparent that students are at the mercy of resellers and have to take unnecessary/avoidable lessons so we don’t forget in the long winded frame. I HATE THIS SO MUCH! Thinking on it, even the gov.uk next steps to help students book tests and reduce the gap is ridiculous. I personally suggest unique links should be sent to students to access the sites when they pass their theories should be looked into it. It shouldn’t be this easy for people who have no business getting tests being able to buy them and sell them under company aliases.

You have had 5 years since 2020 to sort out the lack of instructors and your website booking system and the fraud whereby tests are being bought and sold for profit - the inability to do so indicates one of two things EITHER an incompetence of almost mythical standard or a deliberate policy to keep new drivers from the road. I have a 23 year old who should be working, but employers need to knew he can get to them - our rural bus service is expensive takes hours and is notoriously unreliable. I now note, in yet another cynical money making exercise you have shortened the window to postpone a test without being charged to stop student "who aren't ready" WE are booking 6 months in advance for test centres we DONT Want because that's the only way to get the vaguest chance of a test in Greenham or READING, we currently have CARDIFF in June booked - we have never been to Cardiff but there is no facility to say give me your next dates for where I want.... An ability even my beautician has! My son is in the spectrum took his first test in Winchester, a town we don't know, in 2024,then waited 6 months for December Greenham test, which you postponed finally taking and failing in January. I knew his anxiety over how important it was to pass for his freedom and quality of life due to the delays was going to potentially make failing more likely. Despite saying he had a stammer the instructor during show me tell me heed him on "carry on, carry on" when his words got stuck ABSOLUTELY THE WORST THING YOU CAN DO TO SOMEONE WITH A STAMMER.
His theory test is due to run out in September, another cash cow for you. If you ARE attempting to get staff, which I doubt, your inability to do so indicates one of two things insufficient pay or a bad work environment BOTH ARE WITHIN YOUR REMIT TO RESOLVE - it's a shame you don't put as much effort into rectifying this inexcusable situation as you do into the puerile regular emails about how to pass....not waiting months and taking it in his local area on roads he knows would help massively.

The worst website to book appointments. Imperva it's a big joke

I am and continue to be incandescent with rage. Took my driving test at Gillingham test centre on 26.2.25. I failed coming out of the centre, as my Instructor put his foot on the dual control pedals telling me I was entering the road without the requisite observations. It went down-hill from there and I should have secured the car and got out and cancelled the test because my examiner had decided on that immediately, (fulfills their quota for the day). I am aware that they are not your friends but being rude and aloof will adversely affect your confidence, AND guess what, when called for my test 4 white men came out, Where's the diversity in that? I also believe there is a degree of ageism going on and this should also be addressed. Furthermore, I wouldn't choose to drive in Gillingham as the roads are atrocious. How are you to keep full control of car if the road is full of pot holes. Due to financial exploitation, which HMG has not addressed, regarding the selling of tests, I was forced to take test in Gillingham. I live in London. So I think that's the end of my journey. I could have purchased a BMW for the money I have spent for this privilege over the years. Hopefully I will drive without a licence in the coming war because the powers that be will be too busy fighting the war. So overall, my score is very low as it represents my distaste with the examining process and its many flaws. Lastly a very positive 10 out of 10 to my instructor. You know who you are. Pip

Hello everyone, they don't even deserve one star⭐✍🏼 but Trustpilot condition is,

🚨👎🏼 I don't advise anyone who worked hard to save their money on the test here, because you are wasting your money, 💸🕛 time and dream 💔,
I am a Class 2 truck driver 🚚 and thank God I am skilled and I drive all over the country, but I failed twice with them, in the Class 1 truck, 😒
I hope that in the future the evaluation will be with 🤖 automated technology, better than humans, a person may be angry at home in the evening and fail the trainees in the morning 🤬 or he doesn't like the way the driver looks so he fails too, depending on his mood 🤨

💬 Finally, I advise choosing places far from Birmingham.
Damn them, my money 💸&💔

Had my driving test in Crewe with examiner Ian. Was very patient and gave a thorough explanation of the process. Made me feel at ease and was able to treat my test as just another drive. Even had the confidence to have a chat with him while I was at it. Passed with 5 minors and he gave a detailed explanation of where they were made and what I can do to avoid them next time I’m on the road.

I am thrilled to share that I passed my driving test at Mill Hill Test Centre. My experience was remarkably relaxed and safe, thanks to Sirish. Knowing how stressful exams can be, Sirish immediately put me at ease, allowing me to focus on the task at hand. He is a clear communicator with a warm and kind nature, making the entire process more comfortable and stress-free. God bless you, Sirish—you truly are a credit to the DVSA.

The Herne Bay test centre was friendly efficiently and well organised. More importantly my two test instructors on the day were accommodating, friendly, helpful and kind. This made the difference between a confident ride. Wayne and Nigel are both a credit to the DVSA service and both truly professional test instructors. Thank you once again for a great test experience which lead to a successful motorcycle test outcome and positive learning experience. Grateful

I passed my driving test today. The driving examiner Leon is a complete professional. He made me feel at ease from the beginning of the test to the end. He tested me on the maneuvers, asked me the questions and took me through the test with such ease that my initial nervous state was calmed. He really deserves more than 5 stars.

DVSA RESOLVE THIS RIDICULOUS BOOKING SYSTEM NOW!
I can't imagine the pressure learner drivers are having to go through currently!.
- The pressure of passing the theory test with an expiry date of 2 years
- The pressure of learning to drive while paying an instructor with no date in sight to book the test - financial pressure!.
- The pressure of checking DVSA website every day/night with absolutely no available dates near my area for over 2 years!!!!.
- The pressure of attending the driving test and having it cancelled/ rescheduled to a future date (seriously! 😳).
It's just pathetic. My daughter has been learning to drive (paid and personal lessons) for over 5 months now, and I'm just concerned that every day brings her closer to the expiry date to redo her theory test again + she heads to Uni in September.

My suggestions are:
- An overhaul/ standardising the overall process of DVSA.
- Temporarily extend the deadline after passing the theory test from 2 years to 3 years, to reduce added pressure.
- Stop offering theory tests temporarily, until the supposed 'backlog' for pratical tests are cleared up! (Stop using Covid as an excuse!).

I had my driving test at Erith and I was really lucky to get Henry as my examiner. He made me comfortable since the beginning of my test. He sensed that I was nervous and he calmed me down. He was really professional and the instructions he gave were clear and straightforward.

If you get Henry as your examiner, you will feel a sense of calm as soon as he introduces himself to you. That helps a lot in controlling your nerves and building confidence. Thank you, Henry, for making my driving test a good experience.

Hello, Just wanted to say huge thanks to Steve for being such a lovely, kind and helpful examiner. Really appreciate your knowledge of Burton, and putting my daughter at ease. Thank you soooo very much xx : )

Leeroy at cambridge test centre was calm and chatty and made the whole experience really lovely. Thank you very much. Wishing you all the best.

5-Star Review for Sarah – The Best Driving Test Examiner!

I had my driving test at burton today, and I was fortunate enough to have Sarah as my examiner. From the moment I stepped into the car, she made me feel at ease with her calm and friendly demeanor. Her professionalism and clear instructions helped me stay focused and confident throughout the test.

Sarah created a relaxed atmosphere, which made a huge difference in keeping my nerves under control. She was fair with clear communication and very professional,which made the experience so much better than I had anticipated. I truly appreciate her patience and kindness, and I’m beyond grateful that I passed!

If you’re lucky enough to have Sarah as your examiner, you’re in great hands. Thank you, Sarah, for making my driving test a positive and memorable experience!

I passed my test today at Warwick Wedgenock house and i had Jess as my examinor. She was absolutely lovely and was very kind and supportive! She made the experience so much better than i expecyed it to be, so grateful for her.

I had my driving test today at Bedford and I passed first time with Mr Sha ,he was very professional and polite he makes me feel very comfortable when I drove with him ,thank you mr Sha

Got test this morning. Was at the test center already seated. An examiner approached me and said they just sent me an email that my test is been cancelled due to examiner not available. I checked my phone immediately and saw that 13mins before my test, was when they sent this message and rescheduled my test for 3 months time.
I was very unhappy and still am. I was mentally prepared to take my test this morning. I struggled to book my test 5 months ago and imagine this nonchalant attitude from DVSA.

I really need to take my test ASAP. I CAN'T WAIT 3 MONTHS PLEASE

The dictatorship this organisation has become…North Korea is taking notes.
DVSA are still lying all this waiting time issue for a driving test slot is because of Covid, that was 6 years ago!!! If you’re not capable of recovering from a 3 month lockdown, make space for the competent people who can. But we all know that’s a lie and that they sell the slots to third party companies for a profit.
How can those apps even exist, in this day and age when they can wipe them off the internet and ban them the next day.
UK is going down, down.
The corruption and will end this country.

I recently had my driving test at the Mill Hill Test Centre, and I was fortunate to have Sirish as my examiner. From the moment I arrived, Sirish was welcoming, professional, and made me feel at ease. His calm and reassuring demeanor helped reduce my nerves, and he was clear in his instructions throughout the test.

Sirish took the time to explain things thoroughly, which made the whole process feel smooth and manageable. I appreciated how he maintained a friendly yet professional approach, giving me the confidence to focus on the task at hand.