Duxburys Garden Furniture Showroom Reviews 

850
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, providing great advice without any high-pressure sales tactics. Consumers truly love the vast selection of beautiful, high-quality garden furniture available to comfortably view and test directly in the showroom. People are also very pleased with the efficient, prompt delivery service provided by the professional team. Buyers consistently note that the delivery drivers are extremely polite and exceptionally helpful when dropping off heavy items. Reviewers highlight how smoothly any scheduling changes or minor inquiries are handled by the dedicated customer service representatives.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the lovely appearance and... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Delivery service

Customers had positive experiences with delivery service, highlighting fast and prompt arrivals within days... See more

Service

Reviewers highlight positive aspects of service, describing the overall customer experience as great and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent shop, excellent displays, we weren’t actually going in for any furniture as we were looking at pergolas. however we bought a beautiful L shaped garden set, benches and with a table with the... See more

Rated 5 out of 5 stars

We purchased a Nova Titan 4 x 3 Mtr pergola with 2 x privacy screen, LED lights from Duxburys. We liked that we were able to view the pergola in their showroom and ask questions before buying. Everyt... See more

Rated 5 out of 5 stars

Stumbled across Duxbury's Garden Furniture on line whist search for a specific item in 2026, and paid their showroom a visit, and were amazed at the sheer number of sets and items they had available... See more

Rated 5 out of 5 stars

Visited showroom a few weeks ago excellent choice of garden furniture. Spoke to members of staff offered a coffee. Emma arranged a delivery time to meet our needs. Received all items purchased on date... See more


Company details

  1. Garden Furniture Shop

About Duxburys Garden Furniture Showroom

Written by the company

We are a family run business based in Whitestake, Preston.

In our huge 20,000 square foot showroom we have over 130 different sets of luxury garden furniture so together we are positive we will find the perfect garden furniture for your family. We currently only cover the North West as we deliver using our own vans with professional, friendly drivers.
We pride ourselves in excellent customer service which you can see from our reviews. As well as luxury garden furniture, we sell pergolas, parasols, water features, luxury accessories and more. We operate as a garden furniture showroom all year round.

Contact info

4.9

Excellent

TrustScore 5 out of 5

850 reviews

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4.9

All reviews

(850)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

love duxburys, bought a water feature

bought a water feature. this was the best display of working types i have ever seen and i have been looking for a long time! extensive display of garden furniture as well. i have never seen such a display of garden furniture either! delt with by Emma Duxbury who was most helpful. i recommend Duxburys

3 March 2024
Rated 5 out of 5 stars

Outstanding Service from start to finish

From the ordering process through to delivery, the Duxbury’s team have been outstanding. Offering to store our garden furniture over the winter was a real bonus. We’re really pleased with the Hartman furniture, it’s great and really good quality.
We dealt with Emma who was very personable, knowledgeable and great to deal with. Great service - we would highly recommend.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Best showroom in the northwest

We visited a number of showrooms around the northwest and Duxburys for us came out on top due to the range of furniture on display and helpful staff. If you are looking to buy garden furniture this family owned business is a must. Don't buy off Amazon go check out the quality first and you will be supporting a local business.

29 February 2024
Rated 5 out of 5 stars

Fantastic customer service

The service from start to finish was superb. Honestly, one of, if not the best company we’ve ever purchased from. We were in search of an outdoor table and chairs, and the range available in their showroom was truly impressive. Their knowledge and customer service were unparalleled! We had quite a specific setup in mind, and they were incredibly accommodating. To top it off, the delivery drivers were just as friendly and polite! I can’t recommend Duxburys Garden Furniture highly enough! Thank you, Andy and Dale Owen.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

A great experience!

We were recommended to go to Duxburys whilst looking for an outdoor corner sofa. We didn't bother going anywhere else! Fantastic customer service & no hard sell. Found what we wanted & Claire very helpful. Arranged a mutual date for delivery & the two delivery guys removed all the packing & carried the sofa into the back garden. We will definitely recommend to friends & family, great to be able to compliment good service. Doesn't happen often these days!

27 February 2024
Rated 5 out of 5 stars

Great company to use

Great company to use, nothing is too much trouble. Held items until i could check measurements. Complimentary coffee while we made a decision. Held my furniture to my delivery date and that was seamless as well. Highly recommend for quality furniture that will last for yearz.

27 February 2024
Rated 5 out of 5 stars

The staff are very helpful and…

The staff are very helpful and informative about their products, but not pushy. They leave you to have a goid luck round and try the furniture to decide which is best for you.
Found exactly what we wanted, just waiting for a warm spring and fine weather through summer to enjoy it.

8 February 2024
Rated 5 out of 5 stars

Fantastic Service and Priducts

Fantastic ! I am a true believer in buy local and supporting local businesses as the service is always given with 100% . Not a mark to drop off with this Company. I bought a Pergola that is of top quality and looks amazing. Duxburys also passed me the details of a gentleman that would fit it for me called Mark Wright. With contact from Emma to sort out all delivery that was truly accommodating and delivery by Gary - very courteous and their liaising with Mark to ensure everything went well was excellent. The fitter they were able to recommend I too would.
This is by far an amazing family run business that deserves a visit to purchase as you will not be disappointed .
Thankyou Duxbury Family

15 January 2024

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