Duxburys Garden Furniture Showroom Reviews 

850
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, providing great advice without any high-pressure sales tactics. Consumers truly love the vast selection of beautiful, high-quality garden furniture available to comfortably view and test directly in the showroom. People are also very pleased with the efficient, prompt delivery service provided by the professional team. Buyers consistently note that the delivery drivers are extremely polite and exceptionally helpful when dropping off heavy items. Reviewers highlight how smoothly any scheduling changes or minor inquiries are handled by the dedicated customer service representatives.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the lovely appearance and... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Delivery service

Customers had positive experiences with delivery service, highlighting fast and prompt arrivals within days... See more

Service

Reviewers highlight positive aspects of service, describing the overall customer experience as great and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent shop, excellent displays, we weren’t actually going in for any furniture as we were looking at pergolas. however we bought a beautiful L shaped garden set, benches and with a table with the... See more

Rated 5 out of 5 stars

We purchased a Nova Titan 4 x 3 Mtr pergola with 2 x privacy screen, LED lights from Duxburys. We liked that we were able to view the pergola in their showroom and ask questions before buying. Everyt... See more

Rated 5 out of 5 stars

Stumbled across Duxbury's Garden Furniture on line whist search for a specific item in 2026, and paid their showroom a visit, and were amazed at the sheer number of sets and items they had available... See more

Rated 5 out of 5 stars

Visited showroom a few weeks ago excellent choice of garden furniture. Spoke to members of staff offered a coffee. Emma arranged a delivery time to meet our needs. Received all items purchased on date... See more


Company details

  1. Garden Furniture Shop

About Duxburys Garden Furniture Showroom

Written by the company

We are a family run business based in Whitestake, Preston.

In our huge 20,000 square foot showroom we have over 130 different sets of luxury garden furniture so together we are positive we will find the perfect garden furniture for your family. We currently only cover the North West as we deliver using our own vans with professional, friendly drivers.
We pride ourselves in excellent customer service which you can see from our reviews. As well as luxury garden furniture, we sell pergolas, parasols, water features, luxury accessories and more. We operate as a garden furniture showroom all year round.

Contact info

4.9

Excellent

TrustScore 5 out of 5

850 reviews

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4.9

All reviews

(850)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Best place for furniture

Great company, so friendly and helpful, met the team at the Southport flower show and couldn’t have been more helpful.
Will be back for more furniture in the near future.

2 September 2024
Rated 5 out of 5 stars

Quality.

We have used you in the past but only for Christmas decorations.

The garden furniture was for a neighbour of ours who I look after. It was my husband who reminded me that you do garden furniture. We drove straight to your shop, selected two chairs and a small table and paid there and then. The delivery was the following day.

I realise that it is not the cheapest but I also believe that you 'get what you pay for'.

The gentleman who served us in the shop and the delivery driver (a young man) couldn't have been more helpful. They were both respectful, polite and very courteous. Made you feel at ease and nothing was too much trouble for them. Excellent members of staff. I would recommend Duxbury's to anyone and everyone.

1 September 2024
Rated 5 out of 5 stars

Absolutely amazing place

Absolutely amazing place! I wish I knew everyone’s name so I could thank them by name 🥰 from the moment we walked in there was a more senior member of staff that made us feel so welcome (first impressions are always important). Then the you man that helped us with or purchase was knowledgeable and help with loading our purchase onto our vehicle, prior to that the young lady that answered when I called was polite and professional on the call! All staff were amazingly the showroom is beautifully set out and the products were beautiful! Thank you for a lovely experience… 🙏🏾

1 September 2024
Rated 5 out of 5 stars

Amazing place

The showroom is an amazing place, loads of different types and styles of outdoor furniture on show to try out which is exactly what I wanted before purchasing anything. All the staff are welcoming and helpful. Instantly fell in love with my furniture when I saw it. Can’t fault anything at all and I would highly recommend.

25 July 2024
Rated 5 out of 5 stars

Good

There was plenty of choice and the staff were very helpful. Delivery was also very good.

31 July 2024
Rated 4 out of 5 stars

Great in-store service

Great in-store service. Our sales person was helpful, genuine and non pushy.

The experience was slightly tarnished by the defective garden shed product you supplied but Emma resolved the issue quickly and fairly.

26 June 2024

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