DutchGrown Reviews 

16,755
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products and their excellent quality, often noting the healthy condition of bulbs and plants upon arrival. The ordering process is generally easy, with many appreciating the prompt delivery and careful packaging that ensures items arrive in good shape and at the appropriate planting time. People frequently highlight the exceptional customer service, mentioning helpful staff who provide quick responses and effective solutions, even offering replacements when needed. However, some customers also noted issues with product condition, reporting items that were small, dry, or appeared unhealthy upon arrival. A number of people experienced problems with products not sprouting or surviving after planting, leading to disappointment. Some reviewers also mentioned challenges with customer service responsiveness, including full voicemails or unacknowledged emails. Additionally, a few other people also felt that there were occasional order fulfillment issues, such as receiving partial orders or experiencing delivery delays.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight and satisfaction... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the exceptional quality of... See more

Order

Customers had positive experiences with order, with many praising the ease of ordering and timely shipping... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the timely and quick shipping.... See more

Customer service

Customers consistently note positive experiences with customer service, praising its speed, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The exciting Dahlia choices at Dutch Grown leave you struggling to choose a favourite. I bought seven tubers in autumn which were delivered perfectly packaged and identifiable in plastic bags during S... See more

Company replied

Rated 5 out of 5 stars

In the past, I’ve had problems with the quality and ordering of dahlia tubers. From rotted tubers. Peanut-sized tubers. Finding out months later the order cannot be filled. I even had a huge order c... See more

Rated 5 out of 5 stars

I emailed customer service because I was confused about how to plant my hardy gloxinia. I sent a picture of them along. They said that the bulbs didn’t look great and were shipping replacements right... See more

Rated 5 out of 5 stars

Because I never ordered flowers online before and I ordered in the fall for delivery in the spring, I was nervous about even getting my order. I created an account with your company and could track w... See more


Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

Written by the company

We are a family run supplier of high quality flower bulbs and plants grown on our farms in the Netherlands. For more than four generations DutchGrown has been sending gardeners in the USA, the UK and across Europe strong healthy Dutch flower bulbs and plants they can rely on. We ship locally wherever possible. Orders in the USA come from our warehouse in Michigan. Orders in the UK leave from our warehouse in London. All European orders are packed and sent directly from our warehouse in the Netherlands. This means fast delivery and bulbs that arrive in excellent condition. Every bulb is carefully checked in Holland and stored under ideal conditions so it reaches you healthy and ready to grow. Our range includes one of the largest selections of flower bulbs and bare root plants available today with many special and hard to find varieties. With our full Grow Guarantee and a long history of quality and trust, DutchGrown has become a favorite choice for gardeners who value reliability and beautiful results.

Why gardeners trust us?

Written by the company

Quality and care in everything we do!
We inspect every bulb and plant, pack every order with care and treat every customer with the respect of a family run business. Beautiful gardens begin with trust.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.6

All reviews

(16,755)

2,496 reviews in the last 12 months

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Rated 5 out of 5 stars

Two plants - different quality

I ordered two bare root plants. Although they were the same plant, one was a large hardy specimen and the other was a quarter of the size and frail. The hardy plant is thriving; however, the frail plant is struggling and it is not clear if it will survive. Dutchgrown asked me to send then photos of the plants. They provided recommendations for the plants and issued an immediate refund for the smaller plant as the plants were no longer in available to ship this griwing season. Great customer service. I will definitely use Dutchgrown for my plant needs in the future.

9 April 2026
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Reply from DutchGrown

Thank you for updating your review!

Rated 4 out of 5 stars

When I received my order it was wrong

When I received my order it was wrong. One of the hellebore I planted had no corns but look like roots so I planted it and has not grown since planting. The other hellebores that I have received have not grown. I texted them about this situation. No response. This happened to my order last year but I said nothing cuz it was too cold and snowing to plant so I thought it was my fault.

However, this company has heart! They did reach out and truly wanted to make things right. And they did!!! Thanks you so much for your awesome customer service.

19 March 2026
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Reply from DutchGrown

Sharon, we have not received any new messages from you since late March when we had sent a free replacement. Please contact us as soon as possible.

Rated 5 out of 5 stars

I enjoy their bulbs

I enjoy their bulbs. They come on time and the quality is super, large beautiful bulbs.
Their end of the season sale bulbs are equally good
My daffodils are natualizing and looking super each spring

28 April 2026
Rated 5 out of 5 stars

Do not hesitate! Your blooms will amaze you.

I started sending flower bulbs to my daughter. She is establishing a beautiful garden. Amazing results. We review our choices and I send them to her in the fall and now in the spring. Her pictures are wonderful as each catalog photo comes to life. It is a gift that goes on giving. The anticipation, planning and excitement when they first appear is thrilling. Start a new tradition and share bulbs with a family member. I am not sure who enjoys it more - the sender or the recipient.

27 April 2026
Rated 2 out of 5 stars

The tubers are smaller than what is…

The tubers are smaller than what is shown on the website. It looks like almost half of eight, do not have viable crowns.

22 April 2026
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Reply from DutchGrown

We are sorry to see this review.

Dahlia tubers naturally vary in size, but if any tubers appear to be missing viable crowns, that is something our customer service team needs to review directly with photos.

Please contact us at customerservice@dutchgrown.com so we can assess this properly and rectify any quality issue as quickly as possible.

Rated 4 out of 5 stars

Missing bulb!

It would have been a 5, but I ordered 3 bulbs and only got 2. (6 of one kind and 3 of the other).

24 April 2026
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Reply from DutchGrown

We are sorry to hear this. Could you please contact us directly with more information so we can make this right? Thanks!

Rated 3 out of 5 stars

I didn't get product I ordered

I didn't get product I ordered. I sent an email and got a response saying I would hear from Dutch Grown within 2-3 days, but more than a week later and no one has responded back to me. Disappointed

18 March 2026
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Reply from DutchGrown

Dear Donna, you emailed us on a Tuesday and we replied on the Thursday. This was indeed within 2 days. Please check your emails. Thanks!

Rated 2 out of 5 stars

I bought a package of dahlia tubers

I bought a package of dahlia tubers. They arrived in a timely manner. The tubers size was disappointing and must of them had been broken or damaged. I fact the one tuber I am not expecting any flowers from it, it was that small and I could not see any eyes on the tuber. This was the first time for me to purchase from this company. It will be my last, I’m going back to a company that has a much better quality product.

24 April 2026
Unprompted review
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Reply from DutchGrown

We are sorry to see this feedback.

Dahlia tubers can naturally vary in size, and visible eyes are not always present on arrival. However, if anything appeared broken, damaged, or not viable, we would have wanted the chance to review this directly.

Please contact our customer service team with photos so we can assess the tubers properly and help resolve any quality issue.

Rated 2 out of 5 stars

very disappointed in the condition of…

very disappointed in the condition of the dahlias, they where small and a cluster of tubers all unmarked except for the shipping package It will be interesting to see how they grow and the quality of the plant. Bill foraker

24 April 2026
DutchGrown logo

Reply from DutchGrown

We are sorry to see this feedback.

Dahlia tubers naturally vary in size and appearance, but we would be happy to review any concerns directly.

Please contact our customer service team with photos so we can assess the order properly and help resolve any issue.

Rated 5 out of 5 stars

Just the best

Just the best! Quick, easy, abundantly in stock, and great costumer service. Best Dahlias around, healthy and strong. Blooms are beautiful! Also I love supporting family owned business.

23 April 2026

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