Easy purchase, quick delivery and cheaper than the competition. Product as described and packaged well. What more can you ask for?
Company replied
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See what reviewers are saying
The electric cable protective cover strip for use on a floor is perfect. It did not need to be clipped, but I am glad that it is possible to clip it to the length needed.
After 1 year of use I sent back a TV of 13.000 DKK because some distracting black spots started to appear on the screen. Instead of a refund or sending a new TV, I waited 4 weeks to get back the s... See more
Levering / betaling: perfekt, men ingen anvisninger, adgang eller koder til at konfigurere printeren
Company replied
Company details
Written by the company
Dustin Home er blevet permanent lukket. Vi er taknemmelige for jeres tillid og støtte gennem årene.
Contact info
Denmark
- www.dustinhome.dk
4.0
Great
8K reviews
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dustin Home Danmark (Permanent lukket)
Hello Alexander,
I'm sorry to hear that you're not happy with out service.
Here at Dustin we always strive to improve an appreciate that you took time to tell us about your experience.
We wish you a nice weekend!
/Belinda
Levering / konfigureríng
Levering / betaling: perfekt,
men
ingen anvisninger, adgang eller koder til at konfigurere printeren
22 August 2025
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hej Erik,
Tak for din anmeldelse og feedback.
Det var ærgerligt at høre, at du ikke fik alt med, hvad du havde brug for til at installere printeren. Jeg tager den feedback med til vores indkøbsafdeling.
Hvis du stadig har brug for hjælp til dette, kan drivere og manualer findes på producentens hjemmeside via nedenstående links:
https://www.support.xerox.com/da-dk/product/versalink-c7000/downloads?language=da
https://www.support.xerox.com/da-dk/product/versalink-c7000/documentation?category=userdocs&language=da&attributeId=
Vi beklager ulejligheden.
Hav en god weekend!
/Belinda
Fast,Reliable and Very good service
30 May 2025
Unprompted review
Horrible cancellation policy
I had placed an order for a camera however cancelled due to it being on back order. I was promised to get my money back in 1-6 business days however it took over a month for the charge to be cancelled.
28 April 2025
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hi Julius!
Thank you kindly for your wonderful review! It is greatly appreciated. :)
Wish you a fantastic day ahead!
/Christina
It is what I wanted and the laptop…
It is what I wanted and the laptop purchased is exactly what I wanted
17 June 2024
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Thank you so much for the great rating!
/Philip
Customer Service told me that "I do what I want"
After 1 year of use I sent back a TV of 13.000 DKK because some distracting black spots started to appear on the screen. Instead of a refund or sending a new TV, I waited 4 weeks to get back the same TV with a broken screen. Then another week passed with Dustin pointing fingers between me and the courier company.
Finally, after 5 long weeks of waiting, they decided to stop playing around with my money and send the refund without any compensation whatsoever for my trouble. Then the customer service guy told me that now "I do what I want".
Most definitely the single worst experience I had with a webshop. Never bother with them.
22 April 2024
Unprompted review
Fast order processing
Fast order processing, quick delivery, product as described. What not to like?
6 April 2024
Unprompted review
Waited for refund for more than 1…
Waited for refund for more than 1 month, even I cancelled the order before it was shipped.
12 February 2024
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hi Nicolas.
That is very frustrating, I completely understand. We received the cancelation, after the order had left our warehouse. From that moment the responsibility passes on to the carrier, in this case, Bring. We got a confirmation from Bring, that they would send it back to us, on Jan. 15th. It seemed they sent the package to a terminal in Sweden, then back to Denmark, then back to Dustin in Sweden.
That was a very lengthy process, but we received the package back on the 8. of Feb. where we credited the order on the very same afternoon.
I'm sorry for the inconvenience, but I'm happy to see that the case has been resolved in the end.
/ Christina
En glæde at handle hos jer medgod…
En glæde at handle hos jer medgod service når man ringer til jer
3 January 2024
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hej Bitten.
Vi elsker også at tage en god sludder med vores kunder, I ringer bare!
/Christina
The electric cable protective cover…
The electric cable protective cover strip for use on a floor is perfect. It did not need to be clipped, but I am glad that it is possible to clip it to the length needed.
15 December 2023
Unprompted review
Very efficient & fast service
Very efficient & fast service. The best experience in Denmark with timely door to door delivery service.
5 December 2023
Unprompted review
Purchases not delivered, having to fight for refund
Purchases not delivered. Have to find out from the delivery company they are bizarrely stuck in customs in Oslo. Delivery company says this happens often with Dustin. No information/update from Dustin and super unhelpful customer service. Just sending lots of empty messages with every other sentence ending with a smiley “:)”. See also their responses below. As if I think it’s funny that I have to spend my time chasing them for something that I paid to have delivered last week.
Don’t ever order here. Certainly my last time.
28 October 2023
Unprompted review
I received a damaged item
I received a damaged item and the company is very slow to respond, it's been over 10 days and I am still left with no replacement.
25 August 2023
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hi Łukasz,
We are sorry to hear you feel that way - we always do our best to assist as quickly as possible. Due to it being damaged in transport the service team had to follow procedure and inform the courier company with the right documentation. I see the unit was credited to you within a week after that.
Wish you a great day further.
/Christina
Fast delivery
Fast delivery. Great selection of nice quality products and really good prices. I will be shopping here again 🙂
10 August 2023
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hello Veronica,
Thank you for your kind review!
I'm happy to hear that you had an good shopping experience. We welcome you back next time you need something. 🙂
Have a nice weekend!
/Belinda
Super fast delivery
12 May 2023
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hello Levgenii,
Thank you for your kind review!
Glad to hear that the delivery went well. 🙂
Have a nice day!
/Belinda
Wasted my time
I ordered filters for DJI Mini 3 Pro from them last week and they were in stock on the website. Today I inquired them that I haven't received any confirmation on which the customer agent sent me a screenshot of the website that it is not in stock and said that the delivery date is unknown and we will update if we hear anything from the manufacturer. I was shocked that if you don't have anything in stock then you shouldn't take the orders on the website and simply say unavailable.
Poor website managment.
31 May 2023
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hello Asim,
Thank you for your review and feedback.
I'm sorry to hear that the product you ordered was out of stock.
As long as a product has not been discontinued from our store, it is still possible to place an order.
If you do this, you will be first in when the product comes back into stock, so that the product does not have time to sell out again before you have placed an order.
But of course we are grateful for your feedback and I will take it further.
I apologize for any inconvenience this has caused you.
Have a nice day!
/Belinda
Reply from Dustin Home Danmark (Permanent lukket)
Hej Henkel,
Mange tak for den flotte anmeldelse! Vi håber at se dig tilbage hos os inden længe! 🙂
/Belinda
Packaging and Delivery was great
29 March 2023
Unprompted review
Reply from Dustin Home Danmark (Permanent lukket)
Hello Jijo,
Thank you for your review and five stars!
We hope your happy with your purchase and welcome you back in the future. 🙂
Have a nice day!
/Belinda
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