Dunnes Stores Reviews 

I signed up for the online Grocery delivery to help me out as a have just had a new baby. The service has been exceptionally poor. Out of 10 deliveries only 3 have arrived with no issue. The last 3 deliveries in a row have been cancelled without any notice, and reorganize for a time that doesn't suit me at all. I have been blatantly lied to about delivery times and reasons. I am so frustrated by this service which has definitely not saved me any work or hassle and has only added to my stress.

I was in dunnes in the corrib shopping center in Galway. I am a college student who was trying to buy alcohol for the night and I was rudely rejected by the cashier. I had ID on me I am over 18 years of age and I was still refused. My pal then proceeded to try again after I had left and went to a different cashier. He had his student id which clearly states he is 19 years old. The cashier he went to accepted it and he was about to pack up and go until the first cashier that I went to took the time out of his job to go over and ask my pal for his id again. He looked at the id and he just said no. “We don’t accept student id” which is not true because the cashier he was firstly at accepted it. Disgraceful behaviour, ruined our night out would not recommend shopping there. Fair play cashier this review is on you👍

Not the first time ordering online which I've had only good experiences with (orders always arrive quickly, mostly free delivery) but first time dealing with their customer service. One of the decorative trees ordered from the Halloween range was unusable due to a broken seal between the trunk and the base. My request for a replacement was handled super quicky and professionally. The replacement tree arrived on the next business day after I sent a picture of the faulty product. Great experience with Dunnes Stores online orders overall.

Shopped this evening in Dunnes in Clane. Once again, shocking customer service from a few young ladies. This is the 3rd time I've shopped there and while looking for help, the girls are chatting to each other, not even minding the customer. They look miserable. This always reflects management.

Very disappointing, they've changed the 10 off 50€ vouchers so you can only use them on your next shop but they expire in 10 days. Dunnes stores changed the only thing what made them stand out from the other shops. From now on I won't bother get my shopping there.

Staff are rude and unhelpful. Quality varies.

Christmas time type queues in August at Ballyogan… shocking lack of management

Everytime time I buy a Pinsa, the toppings are reduced. It's now practically just a Pinsa base. SHAME ON YOU DUNNES.

While shopping in Dunnes stores scotch hall Drogheda grocery store
I have noticed that some of the staff not all them are rude most of them are lovely and friendly and helpful.
The staff I am on about have conversations with customers and when I go to bed served not one word of a conversation with me I don't understand why I am being treated differently

I am reporting the online section of Dunnes Stores for the absolute shambolic customer service and attitude of its staff. They consistently get orders wrong, dont substitute thins and then when you ask why the customer service make you feel like it is all your fault. Tesco has a much better online service.

I'm leaving this review about 1 of your staff members Karl he works on the checkout he's an absolute Gentleman I shop there every week since your store opened I met Karl first at the Fish counter along time ago every week he's the same chatty , smiley person always has your best interest at heart I do hope ye give employees of the month awards because he's definitely entitled to an award. What a kind young man.its Briarhill Dunness Galway

I bought a white sliced pan on Tuesday and it is covered in mould today, Thursday! The label said use by 18/07/25! Are they switching labels on their products? You cannot buy milk in there either during the summer as it goes off before the sell by date. Time to shop in Tesco or Aldi now

I went to Dunnes stores in the pavilion swords today to buy a pair of men’s scandals,but there was no size nine on the shelf,a staff member over heard my dismay and asked if she could help,I explained to her I was looking for a size 9,so she said she would go to the stock room and check,sure enough she arrived back with a size nine much to my delight,I now know her name is Moyà what a valuable team member Moyà is to your store and I thank her for all her help.

Have been a Dunnes customer for decades but am totally fed up with them dispensing copper or small denomination coins when everyone else has stopped. I will not switch to card payments for you. Seems like they want me to shop elsewhere. Service at Portloaise is poor and getting worse each time. I already have and will continue to reduce my Dunnes shopping.

Newbridge store very hostile staff on till Andrea ..dark hair..glasses...avoid this checkout...bad experience

I've been a loyal customer for some time now, but I can no longer stay silent about repeated quality issues:

Socks and underwear I purchased through the store's clothing section began falling apart within weeks. Seams unravelled, elastic failed, and several socks became unusable after only a few washes. This is not minor wear and tear — it reflects poor material and construction. I expect better.

Fresh produce frequently arrives bruised, wilted, or well past peak condition. Despite paying for full-quality goods, I'm often left removing spoiled items on delivery day. At this point, it's more than disappointing — it's wasteful and inconvenient.
Consistency, respect for the customer’s home, and basic quality should not be optional. I hope this feedback is received constructively.

Bought some underware there shrank to half the size after one wash knickers at 4 euros a pair isnt cheap.

They met that apple juice really disgusting, and I do not like it so they please change it NOW

Put it this way im no longer a customer of dunnes stores . They don't take any responsibility . Have used vouchers an app to get 10 of 50 didnf get it this week they said I didn't redeem voucher last week .looked up voucher history and I did . They said its up 2 me to make sure mg phone is scanned twice. Ug I gave my phone to cashier and she does it . Its a joke bye bye dunnes