Dunder.com Reviews 170

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

***Avoid***gives out wins on free bonuses and free spins to try draw you in but soon as you approach wagering requirements it just takes and takes even if you are up by hundreds, and soon as you use y... See more

Rated 5 out of 5 stars

Been using dunder for couple of years on and off. They rarely offer bonuses and unfortunately they do not offer any players rewards (at the moment, hope they start working on a system) however they ar... See more

Rated 1 out of 5 stars

Terrible Casino. Wish I had visited Trustpilot before playing here. Long story, they take your deposits, games do not pay, constant bonus teases and if your lucky enough to get a bonus well you'll be... See more

Rated 1 out of 5 stars

Complete shambles of a site, verification not complete even after having documents for days and ignore my emails asking why they haven't been in touch... Not one reply back! They quote the MGA... See more

Company details

  1. Casino

Information provided by various external sources

We founded Dunder on the belief that playing should be fun, easy and hassle-free. We were tired of cluttered and shady websites, slow payouts, and terms and conditions that are impossible to understand, so we set out to create an online casino that we ourselves would love to play at. A beautiful casino with user friendliness in focus; a casino where it’s easy to play what you want, just the way you want.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

170 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quick to resolve problems

Quick to resolve problems. I'm completely satisfied, thanks a lot!

25 January 2025
Unprompted review
Dunder.com logo

Reply from Dunder.com

Hey Mélissa Gagné-Corneau!

Thank you so much for your kind words! We’re thrilled to hear that we were able to resolve your issue quickly and that you’re completely satisfied. If you ever need any further assistance, don’t hesitate to reach out via live chat or e-mail at help@dunder.com we are always here to help!

Regards,
Dunder team

Rated 1 out of 5 stars

It will just take, take, take

Slots are turned off on this site. All casinos take your money, but Dunder have no problem screwing you over harder. AVOID!!!

28 March 2024
Unprompted review
Dunder.com logo

Reply from Dunder.com

Hey, Reginald

We are sorry to hear that your experience with our site hasn't been as good as you expected.

We'd like to remind you that all of our games are provided by independent third parties. The software uses a sophisticated Random Number Generator that ensures a random outcome for every game. Because of this, some players win, while others lose; that's just the nature of gambling.

If you'd like more information, we're happy to help—either by email at help@dunder.com or in our live chat for one-on-one assistance.

All the best!

Rated 5 out of 5 stars

Quickest withdrawal I've ever had!! 2 hours!!!…

I have been screwed around by an assortment of online casinos. Most online casinos pretty much want a DNA sample and ALL of your information for " verification purposes" yet they'll take your money absolutely any way possible. Dunder actually amazed me with how fast and easy it was to receive my withdrawal. I had finally won a decent amount ( $200 for me is decent ) I attempted to withdraw the funds, expecting to get the usual run around most online casinos give you, " have to review your winnings, takes 3 days, all your documents have to be sent in, and if the place actually ends you your withdrawal....it takes FOREVER! Dunder had my withdrawal in my bank account via e transfer in under 2 hours!!!! 100% true story! I've been robbed by many sites and to finally find a gem like dunder is amazing! Thank you Dunder.

21 September 2023
Unprompted review
Dunder.com logo

Reply from Dunder.com

It's great to see that our players are happy with the service we provide. We work every day to make this a reality and to keep improving in the future.

Just a quick reminder, if you need any help in the future, you can email us at help@dunder.com or reach out to us through our live chat for one-on-one assistance.

Enjoy your weekend!

Rated 4 out of 5 stars

Worthwhile casino

Only negatives I have is can take a while for withdrawals to process and a lack of any real bonuses or incentives, I've found their games and return to players very fair and reasonable won a good bit quite a few times overall very good experience , good selection of games too and easy to navigate menus

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Dunder Casino has a wide variety of…

Dunder Casino has a wide variety of games and not just slots, but their live Casino has so many options too. Customer service has always been prompt and efficient and I've never experienced such efficiency when it comes to support and payments(withdrawals)

2 February 2023
Unprompted review
Rated 1 out of 5 stars

I am beyond disappointed in this site.

I am beyond disappointed in this site.. heard they were worth a shot.. so I tried it as I needed some vouchers to buy some things online for my son and I. Fast forward to 3 days later and numerous emails.. I'm told that they are still waiting on my case.. even after I send document after document and even pictures that have myself holding my ID right up to my face. I'm told I have to wait a few more minutes and it will be sent to me... well we are going on 72 hrs later and nothing
I have been asked still even after all my documents sent and my face to my id to give more documents and then to wait longer.... seriously? And then after waiting 3 days they have the balls to email me and say I have to wait up to 1 to 3 days to get a response from these 4 transactions I've done that are in verification. Ummm you handled my first transaction just fine but yet I order more and you want verification and more.... even when I have already paid for it and its went through already
You guys are incredibly shady
And I DO NOT RECOMMEND THEM AT ALL. ESPECIALLT AFTER YOU PAY INTEREST FOR THESE VOUCHERS. I PAID 25 DOLLARS AND 100 DOLLARS JUST FOR THE TRANSACTION TO GO THROUGH. TWICE
NOT TRUSTWORTHY GUYS
THEY HAVE BEEN PLAYING AROUND AND STILL HAVE NOT SENT ME MY VOUCHERS IVE ALREADY PAID FOR.
DO NOT BUY ANYTHING FROM THIS SITE

26 October 2022
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, ridiculous how "Luke" seems to be the hero of newest bot reviews below.
So obvious.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Their loyalty team is very…

Their loyalty team is very accomodating. They even sent me gifts on my Birthday last month delivered on my doorstep.And the withrawal process is as fast as a rocket...Shout out to (Luke) ,,,,👍

10 August 2022
Unprompted review
Rated 5 out of 5 stars

I have not had any troubles playing at…

I have not had any troubles playing at Dunder and have gone through verification processes and taken out my wins without issue. I especially like dealing with Luke the VIP account manager. He drops by to check in with me every once in a awhile and will offer a nice bonus to me as well. Extremely polite every single time I talk to him, and will get a reply back to me in a timely manner

20 July 2022
Unprompted review
Rated 1 out of 5 stars

They'll take your money no problem, but won't give you what you win...stay away from Dunder and Casumo.

I won some money, I tried to withdraw it and had to jump through hoops to do that. Verified every single thing they asked. Put back some money into playing and withdrew some no problem and then tried to withdraw the rest 2 days later, received email saying deposit was on its way. That was end of Oct. They said deposit was made,provided me with arn # to give to bank, after lots of back and forth, bank tells me there's no money deposited. I go back to Dunder, and noe they want an email from bank, in PDF form, with arn # saying such. So I did just that. This is over a period of 2 months because they do not communicate via email very often. They then investigate on their end...they come back with.....money was deposited, e's arn #...please give to bank with request to find funds. ...? Isn't that what I just did for the last 2 months??! they do not like to pay out and they just run people in circles. But I'm not a big spender so they don't care. No scruples, I will keep my money local for now, and stick with a legitimate place of business

18 January 2022
Unprompted review
Rated 1 out of 5 stars

Totally bad service

Totally bad service. Take ages to review documents even if you are a VIP player. useless live chat and VIP manages. Highly recommend Europa casino

31 October 2021
Unprompted review
Rated 2 out of 5 stars

My expreience on dunder

So the site and all looks nice, but its almost always something wrong. So my experience on dunder has 2 sides. Yes the site looks nice, but for the first its a 2$ fees for deposits with creditcards. And i currently have a withdrawl of some money and i have been waiting 2 days and 18 hours and still nothing. They claim to have a 3 days MAX withdrawl time. Its my first timw trying to withdrawl from the site and it dosent look good. Im still waiting on my money and when im contacting support i suddenly getting this from them "During a routine check, our security team has decided to check up on your withdrawal request in a four-eyes process. Please have a little bit more patience." And when im asking for how long they wont asnwere me. This review stands as it is untill i recive my money. The withdraw is currently for 160 euro so if a casino cant pay that out, it a no go from me.

8 October 2021
Unprompted review
Rated 1 out of 5 stars

Worst casino ever

Worst casino ever. This one and their sister casino Casumo are both same crocked company. I made a withdrawal took them days and was keep contacting the customer service and they were saying they are very busy and we cant process your withdrawal just yet and this is after 4days of my withdrawal being in pending then they rejected my withdrawal and they told me it's not wagered enough this is after 4 days. Thru will try any tricks to avoid paying out. The worst experience ever with this casino and their sister casino Casumo they were just wanting me go and play and loose my money they will never process your withdrawal. WALK AWAY AND STAY AWAY FROM THIS CASINO 👎👎👎

1 October 2021
Unprompted review
Rated 1 out of 5 stars

Absolute thieves

Absolute thieves. When I finally won and made a withdrawal, they claimed that the funds "went missing" when they sent them to me. DO NOT TRUST THIS CASINO!

14 September 2021
Unprompted review

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