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Review summary

Created with AI, based on recent reviews

Evaluating 553 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often describing it as working perfectly and highly recommending it to others. The staff and customer service are frequently highlighted for their helpfulness, patience, and knowledge, with many appreciating the detailed assistance provided during setup and troubleshooting. Reviewers also commend the excellent service and quick response times, noting that the team goes above and beyond to ensure customer satisfaction. However, some people were dissatisfied with response times, mentioning delays in receiving support or product shipments, and occasional issues with products not working as expected. A few other people also felt that customer service could be slow or unresponsive, leading to frustration with troubleshooting and unfulfilled promises.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service, often highlighting helpful and responsive support... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and efficiency of the... See more

Product

Customers generally report positive experiences with the products, highlighting their quality and ease of... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m giving 5 stars because the product speaks for itself. Received my package super fast with next day air definitely worth the money. Now I will say this customer service can get some TLC I know life... See more

Company replied

Rated 5 out of 5 stars

Shout out to Zesira, Cyrus, BMP and Duck for the amazing help! This is my first time using DMA products and I am glad that I chose Ducks Services. Their technical support is amazing and have hel... See more

Rated 5 out of 5 stars

UPS decided to be annoying and delay the package a bit but it got sent out the day after i bought it. Firmware was delivered withing the day i got it and despite some minor issues i got everything run... See more

Rated 5 out of 5 stars

After almost 4 years i can play my once fav game again because of the Ducks Team. P-Swoofer workes perfectly despite some issues while installation but Trix and the rest of the Team helped me very qui... See more

Company replied


Company details

  1. Computer Accessories Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Gaming service Provider
  5. Software Company

Written by the company

Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

551 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Not a customer yet but a possible one

Not a customer yet but a possible one. I’ve seen that quite a bit of these type of internal cheats have malware and viruses in them after reading the trust pilot reviews for other websites. I haven’t seen any reviews as such for duck services. Can anyone confirm if there internal cheats have malware/viruses with them? Thanks!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service! (。•́︿•̀。)~

Great Fw, yes its cheap, but its good enough for me I lasted 6 months on eac with it, and love the service extremely professional unlike other providers and they're really fast at the fw and response, even if they haven't responded fast, I can already see that they have over 450+ tickets with vencord, but still they would still respond in a matter of minutes you can say hours if they we're sleeping or busy.

Overall I love their service
(。•́︿•̀。)~

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience bought the product…

Terrible experience bought the product said undetected but account been ban after 3 days avoid this website all fake review

1 April 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Hi there,

We’re sorry to hear about your experience, but we do want to clarify a few things.

No provider in this space can guarantee permanent “undetected” status, as anti-cheat systems are constantly evolving. While our products are actively maintained and updated, bans can still occur depending on a variety of factors including game updates, usage patterns, and individual setup.

Regarding reviews — all of our reviews come from real customers, and we do not post or generate fake feedback. We stand behind the scale of our user base and the transparency of our community.

If you experienced a ban shortly after purchase, we’re more than willing to take a closer look at your case and see what may have caused it. Feel free to reach out with your order or ticket details so we can assist further.

— Duck’s Services Team

Rated 1 out of 5 stars

delta force chams dont work discord…

delta force chams dont work discord link dont even let u join no support waste of money

2 April 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Hi there,

We’re sorry to hear you ran into issues.

If the Discord link isn’t working, it may be expired or you may already be in the server on another account — our support is fully active and available there, so we’d be happy to get you in and assist.

Regarding chams not working, this is typically related to setup, game updates, or configuration — not a permanent issue. Our team can walk you through fixing it quickly once you're in a ticket.

Please reach out with your order details and we’ll make sure you get access and proper support.

— Duck’s Services Team

Rated 5 out of 5 stars

I've got a DMA from them and I was…

I've got a DMA from them and I was going through the set up and Anthony was helping me troubleshoot issues. I'm not the smartest person out there, causing issues by myself he was telling me what ports are plugged did to what to click on how to troubleshoot some things but staying all the way up to almost 2 in the morning trying to do this for three hours we eventually got it to work gave me different loaders and new stuff to try and let's just say Anthony knows what he's speaking about grey support member and the quality of the ducks products are fantastic quality they're actually like nice metal. It's not cheap and flimsy plastic all the buttons and outlets and everything they give you. They're actually high-quality they like click good. They said they just feel good. They don't feel cheap. Anthony make me not wanna break everything on my deek bc it was stressful but it actually wasnt that bad and i would recconmend if you go to support to ask for anthony or anyone else i was getting insta replies at 2am from mr.duck and anthony bringing my ticket to a close with amazing read speed 100/10 would recoomnd

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Customer Service

zesira answered all my questions and concerns, and was overall very helpful in helping me setup my product.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

EAC firmware is detected

EAC firmware is detected on rust and gets you banned after a week. I tested across multiple pc's, accounts, etc. Their ban reports channel always has bans from EAC from other users too. Support is slow and they try everything to avoid a refund and responsibility.

17 March 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Hi there,

We understand your concern, but we’d like to clarify a few points.

EAC (Easy Anti-Cheat) is constantly updating, and detection waves can occur across the entire space — this is not unique to any single provider. Our firmware is actively maintained and updated in response to these changes, and many users continue to run without issues.

Ban reports being shared in a public channel are intentional for transparency — no provider is immune, and we don’t hide that. It’s important context, not proof of something being permanently “detected.”

Regarding support and refunds, we do our best to assist every customer and resolve issues properly. In cases like firmware updates or replacements, we follow clear policies and work to provide solutions rather than leaving customers without options.

If you’re still experiencing issues, feel free to reach out with your details and we’ll review your case directly.

— Duck’s Services Team

Rated 5 out of 5 stars

Hardware/Software Experience

Mr. Duck, Anthony, any many other support users assisted, and very professionally as well. I noticed a lot of the issues I encountered were User Error and able to be self diagnosed. They continued to provide exceptional feedback, links to necessary downloads, and phenomenal professionalism with a touch of personality. I’ve utilized Ducks service before, and will continue to utilize them as communication is always high and they ensure high quality service.

13 March 2026
Unprompted review

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