I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... See more
Company replied
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See what reviewers are saying
I’ve been using DT&T for a few years now. Their rates are very competitive. Money gets funded on time. And when I have any enquiries, their customer service team are very helpful and quick. I’d highly... See more
Company replied
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... See more
Company replied
The staff is great, always do their best to assist whenever I call. However, you should work better on money transfer. Severally, we had our money returned back to our bank when it ought to be receive... See more
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Company details
Written by the company
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
Contact info
Level 8, 1 Canada Square, London, E14 5AA, London, United Kingdom
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Efficient service and staff's courtesy…
Efficient service and staff's courtesy on phone.
1 December 2024
Reply from DT&T
Thank you for the review! We're delighted you had a positive experience with our service and staff. Thank you for choosing us!
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Fast delivery and good exchange rate
30 November 2024
Reply from DT&T
Thank you for your feedback! We’re thrilled to hear you’re pleased with our fast delivery and exchange rates. We look forward to serving you again soon.
Stay away from this scamming bank they…
Stay away from this scamming bank they keep ur money on hold for long time and they charge for everything be aware they scam
28 November 2024
Unprompted review
Reply from DT&T
Thank you for your review! We understand your concerns and would like to address them. As a regulated company, we strictly adhere to the Financial Conduct Authority (FCA) regulations to ensure the safety and security of both our customers and our platform. This includes verifying all transactions, both incoming and outgoing, as part of compliance requirements. Our fees and exchange rates are clearly displayed before you complete any transaction, ensuring complete transparency. We do not have hidden charges, and our fees are standard for all customers. Thank you for using our services.
Experience of good customer service
What made my experience great because they attend to my exact need e.g am not good with Technology, their staff take their time to do the illustration with me on phone.
Their staffs always polite on the phone, any query, they deal with it calmly and efficiently
23 November 2024
Unprompted review
Reply from DT&T
Thank you for the positive review! We're delighted to know our team's approach met your expectations. Taking the time to explain and resolve your queries is part of the excellent service we aim to provide. Thank you for choosing DT&T!
Reply from DT&T
Thank you for your positive review! We’re thrilled to hear that you’re satisfied with our customer service. Ensuring excellent communication and delivering quality service are always our top priorities. We truly appreciate your kind words and look forward to continue serving you.
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Very efficient
Very efficient, attends to customers issues with promptness, always comes out with perfect solution and above all very safe and secure to do business with
4 November 2024
Unprompted review
Reply from DT&T
Thank you for the review! We’re delighted to hear that you found our service efficient, prompt, and secure. Providing reliable and safe solutions for our customers is always our top priority. We look forward to serving you again and ensuring your experience remains outstanding.
Prompt response
Prompt response and customer support I always have someone to speak with.
31 October 2024
Reply from DT&T
Thank you for the positive review! We’re glad to hear that you appreciate our prompt response and customer support. Providing someone you can always speak with is important to us, and we're happy to know it's been helpful for you. We look forward to continuing to assist you!
They are fast and you can count on them.
31 October 2024
Reply from DT&T
Thank you for the review! We're delighted to hear that our speed and reliability met your expectations. We appreciate your trust and look forward to serving you again.
Excellent customer service
The customer service is excellent and the staff I talked to today is wonderful. She is very patient and kind; that's what an excellent customer service should be like.
31 October 2024
Unprompted review
Reply from DT&T
Thank you for your positive review! We’re thrilled to hear that you’re satisfied with our customer service. Ensuring excellent communication and delivering quality service are always our top priorities. We truly appreciate your kind words and look forward to continuing to serve you.
Excellent customer service and fast payment
Excellent customer service, my husband sent money into my account and I noticed it was on hold. I called the bank and it was deposited into my wallet within few minutes. And I also sent money from the bank directly to Nigeria, and within few minutes the money was received.
12 October 2024
Unprompted review
Reply from DT&T
Thank you for the review! We're delighted to hear about your positive experience with our services, and we appreciate your kind words! kindly note that for both incoming and outgoing funds, all transactions must be verified by the relevant department to ensure smooth and secure processing. We're glad to have met your expectations and look forward to continuing to provide you with excellent service.
Prompt telephone reception
The staff are brilliant and well trained,they listen and help you solve every question asked
30 September 2024
Reply from DT&T
Thank you for your positive review! We’re thrilled to hear that you’re satisfied with our customer service. Ensuring excellent communication and delivering quality service are always our top priorities. We truly appreciate your kind words and look forward to continuing to serve you.
Sterling customer service…,
Sterling customer service…,
Transparency transactions..,,
No hidden charges
Hassle free app and transactions
Try DT&T and you will be glad you did …,!
30 September 2024
Reply from DT&T
Thank you for your review! We’re thrilled to hear you’ve had such a positive experience with our customer service, transparent transactions, and hassle-free app! It’s great to know that our commitment to no hidden charges is appreciated. We look forward to continuing to serve you and others with the same level of excellence.
I have join since 2008,this proof my…
I have join since 2008,this proof my remark.
Prompt of service and always endeavour to improve on the service that will continue to be beneficial to the customers.
I have never have any reason to regret using your services.
30 September 2024
Reply from DT&T
Thank you for your review! We greatly appreciate your loyalty since 2008 and your kind words about our services. Your continued trust motivates us to keep improving and delivering the best possible experience for our customers. We're glad to know you've never had any regrets and look forward to serving you. Thank you for choosing us!
Good
Had issues with receiving money into my acc, waited to get someone to attend to me, i got an email with the necessary requirement needed. I submitted them and my funds was released, also made a transfer to nigeria using the app and it went to the receiver same day.. apart from not having a virtual card just yet, yall are really great and helpful. Cheers
4 October 2024
Unprompted review
Reply from DT&T
Thank you for the review! We're glad to hear that your funds were released promptly and that your transfer to Nigeria was successful. At the moment, we only offer physical cards, but we appreciate your interest in virtual cards and will definitely consider this for the future. Thank you for choosing DT&T.
Reply from DT&T
Thank you for your positive review! We’re thrilled to hear that you’re satisfied with our customer service. Ensuring excellent communication and delivering quality service are always our top priorities. We truly appreciate your kind words and look forward to continuing to serve you.
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