D.T. Brown Seeds UK Reviews 

14,620
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,191 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting how healthy, robust, and carefully packaged the young plants and seeds always arrive. People also note that the delivery service is consistently quick, highly efficient, and ensures everything reaches them safely without any trouble whatsoever. Some reviewers were not happy with receiving the wrong items, noting that certain shipments included incorrect varieties along with damaged, dry plants. Other consumers additionally mentioned occasional delivery delays, missing components, and poor overall plant condition that negatively impacted their seasonal gardening projects.

What people talk about most

Product

People report positive experiences with product, highlighting that seedlings and bulbs arrive in healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting healthy plants with strong root... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally quick shipping... See more

Order

Customers had mixed experiences with order, often praising the easy ordering process, fast delivery, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 5 out of 5 stars

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on... See more

Company replied

Rated 5 out of 5 stars

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we plante... See more

Company replied

Rated 5 out of 5 stars

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,620)

2,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good reliable products

Good reliable products
Excellent delivery service
Nice people to deal with

27 April 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 3 out of 5 stars

Mixed Alliums 50 No.

I received a bag of 50 mixed allium bulbs, which i tried to put into groups. It was messy and frustrating, and by the time i received them i had no idea what was what, height or how these will display in a border

5 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today. Please email cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

You have what I need and site easy to…

You have what I need and site easy to use. One item was missing on my last order. But no problem.

5 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

on time as ordered

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 2 out of 5 stars

Ordered garlic

Ordered garlic. Quite expensive.
Only 2 heads, 13 cloves in total.
Poor.
Ordered 50 aliums. Assorted. Came in one bag. Zero clue which is which.

5 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today. Please email cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

The first order was not delivered by…

The first order was not delivered by Royal Mail sadly and I contacted DT Brown they then promptly sent a replacement order which we felt was very efficient! Thank you

25 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Consistenly good quality of product and service

I've been buying onion sets and garlic bulbs for several years. The quality has been consistently good and delivery times short so that there is minimal risk of deterioration in transit.

24 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Could not believe the price of these…

Could not believe the price of these tulip bulbs. Absolute bargain, quick delivery, great price, good healthy bulbs.Great service all round. Happy customer.

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Always very good.

2 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Very happy overall

D.T. Brown had exactly the tulip types I wanted. Bulbs were sent very quickly to me and in good condition. Some surface mould was visible on some of the bulbs, but that's not usually something I worry about if the bulbs have not gone soft and are planted quickly.
Overall, very happy with the experience.

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

It is comforting to know that…

It is comforting to know that purchasing products online can be hassle free, I have used D.T. Brown for a number of years and so far they have not let me down.

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Easy to choose and prompt delivery.

Easy to choose and prompt delivery.
Onions and garlic in good condition.
Thank you.

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Lovely cloves

Lovely cloves , good conditioning super sizes

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 2 out of 5 stars

Poor quality bulbs with ludicrous…

Poor quality bulbs with ludicrous delivery charges.

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
If you would like to contact us at cs@dtbrownseeds.co.uk with a picture of the bulbs, we can investigate this further for you.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Tulip bulbs.

Product arrived swiftly and in good condition.

1 October 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Straight

Straight, clear, good plain service.
What you want from a good plain gardener.
No complaints ever. Clear communications.
(And I love your little labels. They last.)

28 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Quick and efficient delivery of bulbs

Quick and efficient delivery of bulbs. Got exactly what I ordered.

1 October 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

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