D.T. Brown Seeds UK Reviews 

14,620
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,191 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting how healthy, robust, and carefully packaged the young plants and seeds always arrive. People also note that the delivery service is consistently quick, highly efficient, and ensures everything reaches them safely without any trouble whatsoever. Some reviewers were not happy with receiving the wrong items, noting that certain shipments included incorrect varieties along with damaged, dry plants. Other consumers additionally mentioned occasional delivery delays, missing components, and poor overall plant condition that negatively impacted their seasonal gardening projects.

What people talk about most

Product

People report positive experiences with product, highlighting that seedlings and bulbs arrive in healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting healthy plants with strong root... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally quick shipping... See more

Order

Customers had mixed experiences with order, often praising the easy ordering process, fast delivery, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 5 out of 5 stars

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on... See more

Company replied

Rated 5 out of 5 stars

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we plante... See more

Company replied

Rated 5 out of 5 stars

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,620)

2,148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery was Super fast and the plants…

Delivery was Super fast and the plants turned up moist and all looked good until I went to pot them up to bigger pots. That's when I found the inner wallflower plants wilted and beyond help. But that won't stop me from buying from this Company again

21 August 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

All good

All good. High germination rates.

4 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 3 out of 5 stars

Whoever packaged my plants cannot…

Whoever packaged my plants cannot count. Instead of 10 x3 I’ve received 27 in total, one cauliflower plug had 3 plants, when separated had very little root each.
Better quality than previous years but will not order through them again.

18 September 2026
Unprompted review
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@dtbrownseeds.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Always excellent

Always excellent, great products swiftly delivered. Thank you

2 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Great quality with a first class delivery service…

Great quality with a first class delivery and well packaged , can not fault . Not my first order with them and great quality service meant I was a returning customer

1 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery and beautiful plants

27 August 2026
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Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Lovely strong pansies already flowering…

Lovely strong pansies already flowering .packed well delivered well and good instructions thank you

27 August 2026
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Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Plants

Delivered next day all plants in good order and very good plants

27 August 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 2 out of 5 stars

Good plants ( usually; if correct ), bad delivery!

If you receive what you ordered on time, at the date you expect it, the plants ( in my case vegetable seedlings ) are usually very good quality plants that perform well. However, if anything goes wrong with the delivery I get dead or dying plants and replacements are either unavailable, the wrong variety, poor quality or late again and too late in the season to grow successfully in the north of the country at what should be harvest time. After spending time and effort to save some of the seedlings and bring them on; I then discovered as they grew some plants are a different variety to what they should be and NOT what I ordered !!!

If the plants I order are good; they're usually VERY good but as I've had these problems several times in the last 2 or 3 years, I'll have to try a different supplier.

26 August 2026
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Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@dtbrownseeds.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Great company

Would highly recommend always look forward to their new catalogue

15 July 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars

Very poor plants will never buy plants…

Very poor plants will never buy plants again from you

26 August 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@dtbrownseeds.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Plants arrived when promised and in…

Plants arrived when promised and in good condition

25 August 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

You supplied exactly what I requested…

You supplied exactly what I requested very good plug plants thank you

25 August 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Great job

Great job, plants are doing really well.

25 August 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

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