Nick provided outstanding customer service. The process went extremely smooth. The car was in excellent condition and very clean. I came here to purchase a 2023 Hyundai Elantra SEL because two months... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was the Salesperson Matt that made my experience exceptional. He listened to everything that I had to say regarding my need for purchasing a Car. He cared about my experience at Drive Time. He care... See more
Manager was very nice and very helpful. Broke everything down nicely to my understanding, also very understanding with my concerns with any questions that I had. I would definitely recommend family an... See more
Mr. Willie was definitely a pleasure! He worked to get us a down payment lower than we expected and was amazingly patient. We rode out on some good wheels thanks to him. Also, the AC worked ve... See more
Company details
About DriveTime Car Sales
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7457 E. Hampton Ave., 85209, Mesa, United States
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com
Discover DriveTime
4.5
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Marcus was wonderful all I had to do…
Marcus was wonderful all I had to do was go to and go home. He set me up with everything I needed. Love it!!!!!
26 June 2026
Unprompted review
Junk
I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite sad
25 June 2026
Unprompted review
Reply from DriveTime Car Sales
Thank you for leaving your review, Kimberly Carnes. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
The future is now!
The ease of this process renews my faith in the car buying process. As a former used salesman, I had some preconceived ideas I was pleased to have destroyed. Ted in Topeka was a joy to work with.
25 June 2026
Unprompted review
Timetra Smith helped me with everything…
Timetra Smith helped me with everything and she was very patient with me. I am in there upset and she was with me fro. He cry 1st step . I really appreciated her and she's a great employee.
25 June 2026
Unprompted review
Marissa was awesome
Marissa was awesome. No pressure. She listened to what I was looking for and she made sure I got what I wanted. Definitely recommend Drivetime for auto needs.
25 June 2026
Unprompted review
They did not rush you into buying the…
They did not rush you into buying the vehicle and they explained and went over all the details. I was very comfortable
25 June 2026
Nice experience they treated me well I…
Nice experience they treated me well I like the experience buying the car at drive time everything was great and they made a great job I recommended
23 June 2026
Amazing and sales team was very helpful…
Amazing and sales team was very helpful would definitely go back
24 June 2026
Slow as hell and they base it off your…
Slow as hell and they base it off your skin tone very terrible. Appt was at 6:30 and it’s 7:09 still haven’t been seen and they told to come back after driving an hour here so don’t recommend shitty area anyways!!
24 June 2026
Unprompted review
Reply from DriveTime Car Sales
Thank you for providing us with your feedback regarding your experience with our dealership. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Anthony in the Williamstown office…
Anthony in the Williamstown office found me a diamond in the rough 🙌🏽! N then the GM in the Langhorne office assisted me w the finalities 🙏🏽! I feel blessed and grateful to have found them n have already begun to recommend them to fam/friends!
24 June 2026
They didn’t beat around the bush
They didn’t beat around the bush, they were super friendly and took care of me.
24 June 2026
Easy
Easy, fast, and very helpful Aurelius Thomas was my customer service agent and was great
24 June 2026
Unprompted review
Aurelius Thomas
Aurelius Thomas, made this the best car buying experience ever. She was friendly, straight forward and honest. I’ve had some bad and long experiences in the past but not yesterday.
If I could give her a 10 ….I would 🥰
The rest of the staff was very friendly as well, it was an all around great day …and I purchased a vehicle !!
22 June 2026
Great atmosphere and amazing people
Great atmosphere and amazing people. They helped find a car that would fit my best interests.
23 June 2026
Unprompted review
Dorothy and her crew
Dorothy and her crew did everything to get the process going. Everyone was nice and very detailed.
23 June 2026
Reply from DriveTime Car Sales
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Great place… amazing customer service
Great place… amazing customer service
23 June 2026
Unprompted review
Adrian was very helpful and got me in a…
Adrian was very helpful and got me in a reliable vehicle in a timely manner wasn't rude at all and help the whole way through
23 June 2026
The sales lady was very patient wit
The sales lady was very patient with us and made sure that we were getting what we wanted and being satisfied.
22 June 2026
I was very surprised and happy that I…
I was very surprised and happy that I came back to this car lot because I bought Two vehicles and this time I upgraded without a down payment
23 June 2026
I hate I bought a car from them
I hate I bought a car from them, they know when things are wrong with their vehicles but dont bother fixing them, they just leave it up with the warranty company once sold but they know the warranty company ain't shit neither and not going to fix what needs to be done. Will never buy another car from them nor refer friends or family.
6 May 2026
Unprompted review
Reply from DriveTime Car Sales
Thank you for leaving your review, Tracie. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
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