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DriveTime Car Sales - Williamstown Reviews 

34
TrustScore 4.5 out of 5

4.3

1852 N Black Horse Pike, 8094 Williamstown, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

It truly was the best time I have ever had buying a car! There was no haggling over price or anything. Amanda Razzo was the best from start to finish. She went over all the options the car has, how to... See more

Rated 5 out of 5 stars

Anthony in the Williamstown office found me a diamond in the rough 🙌🏽! N then the GM in the Langhorne office assisted me w the finalities 🙏🏽! I feel blessed and grateful to have found them n have... See more

Rated 4 out of 5 stars

Lianna made the experience great. She was the first to approach us when we walked in. She was patient and kind understanding that we were replacing a vehicle so it wasn't as fun as deciding to buy a n... See more

Rated 5 out of 5 stars

I had the worst 2 days before my purchase and going to drive time was the best decision. Frank was amazing and so was the general manager (sorry I can’t remember the name). Very knowledgeable, friendl... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Williamstown

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1852 N Black Horse Pike, 8094, Williamstown, NJ, United States

  • 18562370990
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4.3

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.3

All reviews

(34)

3,542 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad Customer Service/Warranty no good

Bought a car 1/29 had no windshield wipers front or back on 2/1 my entire power steering went out and car was making a noise like the axel was gonna fall off or something was lose on it. Also the car was jerking and struggling to get past 2nd gear. Took to several body shops that the Warranty company. They could not figure out why all this was happening after 4 visit and the car not being able to drive for 9 days. Keep in mind I only had the car for less than a month. Finally i took the car to the Chevrolet Dealership and found out the car was wired wrong, was missing bolts in the axel did not have a wheel alignment and the throttle body was clogged. All things that should have been checked prior to putting on the lot for purchase. And the Warranty company nor Drive time would pay for the work to be completed. So not only did i have to pay for all the work to be completed I was met with terrible customer service and no accountability for a bad car being sold. Not sure what is going on there but they are certainly selling bad cars and not taking responsibility!

2 March 2024
Unprompted review
DriveTime Car Sales - Williamstown logo

Reply from DriveTime Car Sales - Williamstown

Thank you for leaving your review, Reginald. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 1 out of 5 stars

GET A DIAGNOSIS BEFORE BUYING A CAR FROM DRIVETIME

On Oct 18, 2023 I purchased a 2017 Nissan Armada from Williamstown NJ. I took my car to get a diagnostics on 1/20/24 and come to find out that I needed over 2k worth of work. It needed supreme steering tie rod, Valve Cover Gasket, Felpro Gasket, Engine intake manifold gasket and wheel hub and bearing. I called the warranty company SilverRock. They only covered $416.00. This is a warning to the next consumer check all the codes before you buy the car. They company removed all the codes and if you do not get a diagnostics on the auto you will not know the issue with the automobile. I am going to attach the invoice so that this is transparent to Drivetime and the people reading this review. I had my work done at Nelson's Auto Service in Aston PA.
Valve Cover Gasket R&R (One Side) Deferred
Item Name Description Price QTY/HRS Amount
1 Valve Cover Gasket R&R (One Side) Includes: The removal of component and all necessary components for
access. Does not include: System diagnosis, testing, or a vehicle road test.
This operation is to be used for applications of both gasket material or a
liquid sealant based on application.
$448.00
2 Felpro Gasket $300.99 1 $300.99
3 Autotecnica Engine Intake Manifold
Gasket
A8040495529ANA $17.60 8 $140.80
Service subtotal: $889.79
Page 2 of 2
Tie Rod R&R (One Side, Inner) Deferred
Item Name Description Price QTY/HRS Amount
1 Tie Rod R&R (One Side, Inner) Includes: The removal of component and all necessary components for
access. Does not include: System diagnosis, testing, wheel alignment, or a
vehicle road test.
$168.00
2 Mevotech Supreme Steering Tie Rod End MS30703 $66.68 1 $66.68
Service subtotal: $234.68

Wheel Hub And Bearing Assembly R&R (One Side, Front)

Item
Name

1
Wheel Hub And Bearing Assembly R&R(One Side, Front)
Includes: The removal of component and all necessary components for access. Does not include: System diagnosis, testing, wheel alignment, or a vehicle road test.
$224.00
2
Duralast Gold Wheel Bearing/HubAssembly-Front
DLG500704
$310.06
1
$310.06
Service subtotal: $534.06
TOTAL-$1,658.53

18 October 2023
Unprompted review
DriveTime Car Sales - Williamstown logo

Reply from DriveTime Car Sales - Williamstown

Thank you for leaving your review, Angel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

The salesman was soo friendly and…

The salesman was soo friendly and patient with me and my husband and explained everything to us in detail and took they’re time helping us I was soo nervous at first about financing a car but by the end I felt very secure with our purchase.

28 November 2023
Rated 5 out of 5 stars

Good service 👍

Easy going good service I was very pleased of the outcome yes I would send someone there to get a car. A+ service thank you drive time.keep up the good work.

7 August 2022
Rated 5 out of 5 stars

William Benton was awesome!

William Benton was awesome! Such a great guy, he made the process seamless and his vibrant personality made DriveTime worth referring to. He was very knowledgeable, funny but professional relatable, and has great taste in vehicles. He heard exactly what I wanted and found the exact car! Thank you William !

11 June 2022

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