I recently came in to look at cars. It was my first time at this business. Although I didn't make a purchase at this time, I was talking with an associate by the name of Destiny and she treated me so... See more

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The world should buy their cars from Danielle. She did everything that I wanted to help me find the right car and get the financing done quick and easy. Youtube videos about how to buy a used car were... See more
Company replied
Rod was very professional and knowledgeable. A great salesman and I will recommend him.
Company replied
Cam was very helpful, the whole experience was fast and easy.
Company details
About DriveTime Car Sales - West Indianapolis
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3717 Lafayette Rd, 46222, Indianapolis, IN, United States
- 13176131280

Discover DriveTime
Replied to 97% of negative reviews
Typically replies within 24 hours
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Great service
Total waste of my time and was mislead…
Total waste of my time and was mislead I won’t be back.

Reply from DriveTime Car Sales - West Indianapolis
Rod was very professional and…
Rod was very professional and knowledgeable. A great salesman and I will recommend him.

Reply from DriveTime Car Sales - West Indianapolis
The world should buy their cars from…
The world should buy their cars from Danielle. She did everything that I wanted to help me find the right car and get the financing done quick and easy. Youtube videos about how to buy a used car were nothing like my experience. It was like buying a car from a friend. I felt that she was very honest and truly wanted to help me get the car. The car is perfect. It looks like new and was at a great price. The credit and down payment process was very smooth. No surprises and no pressure. All of my questions were answered. I highly recommend DriveTime on Lafayette Road in Indianapolis. I also recommend that you set an appointment with Danielle. I can't say enough about how pleased I am with the entire car buying experience. Thank you Dani.

Reply from DriveTime Car Sales - West Indianapolis
Rickey Bonds is a great salesperson…
Rickey Bonds is a great salesperson come see him he will hook you up

Reply from DriveTime Car Sales - West Indianapolis
Working with the salesman
Working with the salesman. He went over and above to make sure I drove off in a car.
Young was really helpful at the time of…
Young was really helpful at the time of the purchase.
A+ customer service
I recently came in to look at cars. It was my first time at this business. Although I didn't make a purchase at this time, I was talking with an associate by the name of Destiny and she treated me so kind. She was a very knowledgeable and friendly person. I definitely will be talking with her when I'm ready to purchase.
A very upset customer.
I purchased a SUV yesterday & today it breaks down on me on the side of the highway. I'm stranded. This shouldn't be happening. They workers were very nice & respectful. Not the vehicle.

Reply from DriveTime Car Sales - West Indianapolis
Nice people clean place
Destney I think her name was and Cam…
Destney I think her name was and Cam was really awesome
Ian and Jakobe were both very frirndly…
Ian and Jakobe were both very frirndly and super helpfull. They wanted nothing more then to make sure I left there happy and in a car I could afford. I would recommend them over just about any other lot ive been to thanks guys!!!!
Tristan was really helpful in getting…
Tristan was really helpful in getting me into my new vehicle. Very patient and professional!
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