I met with Ms Beverly! She's very professional and has a wonderful calming demeanor. She was not like other pushy sale reps. Ms. Beverly made me feel very comfortable the entire time. I certainly w... See more
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Thank you so much to Zach in Riverside! We appreciate all your help, honesty and patients while we went through the process of purchasing my new car. We were able to learn about drive time and their p... See more
Company replied
I walked in expecting to get a older car for the payment amount I was willing to pay. The car was a 2014 Hyundai Sonata with 113000 miles at 15 percent interest. I walked out with a 2023 chevy Malibu... See more
Horrible experiance. Thought i bought a good car turns out they sell bad cars. The vehicle broke down within 1 week and i was told warranty would cover it but they won’t, i am beyond disappointed with... See more
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Company details
About DriveTime Car Sales - Riverside
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
8341 Indiana Avenue, 92504, Riverside, CA, United States
- 19513532277
Discover DriveTime
4.3
Excellent
63 reviews
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This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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I should not have been given a dirty car on the inside and out
I just purchased an automobile from your riverside store.
The team was very helpful and friendly and knowledgeable.
What I did not like is that they sold me a dirty luxury car on the inside and outside.
The exterior of the car and windows has so many dry hard water spots on them and I don’t know how to get them off.
When I drove home last night they so thick you can barely see through the windshield at night lots of glare!!!
The interior doors, seats, dash and console front and back were dirty from family use.
I know because the manager had a child seat removed from the back seat there were crumbs and smudges all over the interior of the car. I asked them to take the car to the car wash and they said it was closed and that I could come back another time and get a car wash but I live 50 miles away and although it is not a new car, it is a new car for me!!!
The chrome on the outside of the car was smudged because it was wiped with a wet rag and not dried off.
To be quite honest with you the car needs to be detailed and or clean and it was Not!!!
It was vacuumed and wiped off not acceptable for the rates that I am paying for this car!!!
I told the manager he told me that the city of Riverside will not let them use soap and water to wash the cars then he told me that the car wash was closed but that still did nothing for me purchasing a vehicle that is filthy inside and out!!!
I had to travel 50 miles home and I did not have clear vision on the road.
The exterior of the car is still covered in water hard water spots and I don’t know how nor should I be responsible for removing them.
Where can I go to get them removed
Where I do not have to pay for it!!!
please advise
27 September 2022
Reply from DriveTime Car Sales - Riverside
Hello Sherry,
Thank you for taking the time to leave a review and bringing this to our attention. We are deeply sorry if the vehicle you recently purchased from us was not presentable upon purchase.
Please know that all DriveTime vehicles go through an inspection, where they are detailed before transporting them to our sales lots. We would also like to note that most dealerships that do not have a detailing location onsite will have a mobile detailer routinely come in for any necessary touch-ups.
In addition to these coverages, we have a 5-day Vehicle Return Policy (VRP), which allows our customers time to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, the vehicle can be returned within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).
We are sorry if the cleanliness of the vehicle you purchased was not up to DriveTime standards and left you feeling dissatisfied. Please reach out to our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.
Kindly,
DriveTime Customer Relations
Drive time was convenient and very easy…
Drive time was convenient and very easy to deal with I like that everything is Upfront so you know exactly what you need to get in a car Maribel in Montclair is a great asset to your company and Deshaun in Riverside went above and beyond what’s expected to help with the Car buying experience.
28 July 2022
God led and Salesman walked me through
God led and Salesman walked me through. Thank you Jesus for all you are and yet to do!
12 May 2022
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