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DriveTime Car Sales - Morrow Reviews 50

TrustScore 4 out of 5

3.9

7230 Jonesboro Rd, 30260 Morrow, GA, US


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See what reviewers are saying

Rated 4 out of 5 stars

Everything was great this is the second car in about 18 years time that I bought from DriveTime only had one small hiccup. Less than 5 hours of driving my car off the lot I got stranded at Walmart had... See more

Rated 5 out of 5 stars

Adam at the Morrow location was "EXCELLENT"!! His customer service is superb and his patients for his customers is even better. He went above and beyond when the original car we selected ended up no... See more

Rated 5 out of 5 stars

Getting pre approved online helped so much! I know exactly what I could afford before I got to my appointment and there were no surprise charges upfront. They process was quick and I didn’t have to sp... See more

Rated 5 out of 5 stars

My experience was it didn't take long for process to purchase a vehicle I bout a pickup truck I'm happy with sales person Beverly worked with my needs thank you Drive time for accepting me Thanks

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Morrow

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 7230 Jonesboro Rd, 30260, Morrow, GA, United States

  • 17702684060
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3.9

Great

TrustScore 4 out of 5

50 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was wonderful I picked the car I…

It was wonderful I picked the car I wanted they help me get into it I love the whole process I wasn’t forced into something I didn’t want they was patient an i truly appreciate it then an letting my bff come there to get her car as well

9 June 2023
Rated 5 out of 5 stars

A1 Experience

Jay in Morrow,GA was AMAZING, professional and have a great work ethic. Thank you for helping me get a car that my son and I can now get around 💙.

22 September 2022
Rated 4 out of 5 stars

Jay helped me with my car buying…

Jay helped me with my car buying experience abcs was extremely helpful! The car I originally wanted was no longer available so he gave me options and ran numbers for other vehicles similar! Will recommend to friends and family!

25 June 2022
Rated 2 out of 5 stars

No one was doing anything when I got…

No one was doing anything when I got there yet I had to wait around. They would not let me have the car unless I signed a document saying that the money I gave them in a Cashiers Check was not good and approved money. At the VERY END I was told that the vehicle didn’t have navigation WHEREAS the vehicle was advertised as having navigation. I felt like a second hand citizen because I “GAVE THEM A HARD TIME. I was THE CUSTOMER!!!!!

24 June 2022
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Reply from DriveTime Car Sales - Morrow

Hello Adrian,

Thank you for sharing your review with us. We regret to hear of your negative customer experience and the frustrations caused.

I want to let you know that we strive to provide a quick and streamlined car buying process for all of our valued customers. However, we certainly do not want any of our customers to feel rushed and we want to secure that each customer’s experience is personalized. Our primary intention is to ensure that all our customers leave the dealership feeling informed and confident in their vehicle purchases. We are sorry if this did not reflect during your interactions with our dealership as this certainly is not indicative of our high quality of customer service and the standards we strive to provide.

We thank you for your review and send our deepest apologies if this experience has negatively impacted your impression of DriveTime. Should you wish to discuss your review further, please reach out to our corporate Customer Relations department at (888)290-0148 and a member of our team will be glad to speak with you.

Sincerely,

DriveTime Customer Relations

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