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DriveTime Car Sales - Midlothian-Virginia Reviews 33

TrustScore 4.5 out of 5

4.7

9301 Midlothian Turnpike, 23235 Richmond, VA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The DriveTime experience was indeed the best car purchase experience I’ve ever really had. The associates kept in contact with me starting from 5 minutes after I applied the website til my purchase wa... See more

Rated 5 out of 5 stars

I went to DriveTime in desperate need of a new vehicle due to transmission issues with my old vehicle. Soon as I walked in the door I was helped by an associate. Everyone was so helpful! The process d... See more

Rated 4 out of 5 stars

The staff was very polite and helpful in explaining everything. My only issue was i was approved sor 1G lower interest rate then they actually gave me

Rated 5 out of 5 stars

We liked that attended we received, the staff is very respectful, educated, and capacity. Nicholas attended us, it was a great day. Thank you Drive Time workers.


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Midlothian-Virginia

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9301 Midlothian Turnpike, 23235, Richmond, VA, United States

  • 18047271777
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4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The DriveTime experience was indeed the…

The DriveTime experience was indeed the best car purchase experience I’ve ever really had. The associates kept in contact with me starting from 5 minutes after I applied the website til my purchase was complete. Kerry Goodman was my salesman and a darn great one. The man had patience of none I seen I a long while, it was so awesome and I’m very grateful for the work he did. Thank you so very much.

22 April 2026
Rated 5 out of 5 stars

Kerry ay Midlothian was awesome

Kerry ay Midlothian was awesome. His attention to detail, kind manner, knowledge and professional was on point.

19 September 2025
Unprompted review
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

We are grateful to have you as a valued DriveTime customer Ja Cardi. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Kerry made the process simple and was…

Kerry made the process simple and was transparent about my options and payments. I would recommend his assistance.

12 February 2026
Unprompted review
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

We are grateful to have you as a valued DriveTime customer Johnathan. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I was very impressed with Brandon Kidd

I was very impressed with Brandon Kidd. No matter how long it took to get proof of income from us, he was so patient and very kind.
We drove 4 hours one way to get our car and it was well worth it.
Everyone in the dealership was friendly and made us feel right at home.
I will come back again.

3 January 2026
Rated 5 out of 5 stars

Kerry is an amazing salesman

Kerry is an amazing salesman. The process was way too easy. I greatly appreciate everything that you have done!

6 January 2026
Unprompted review
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

We are grateful to have you as a valued DriveTime customer Robby. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I am a returning customer and I…

I am a returning customer and I wouldn’t buy a car from anyone else. The staff are knowledgeable, friendly and upfront with you as a customer. Thank you, Kerry Goodman!

3 January 2026
Unprompted review
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

Thank you for taking the time to leave a review, Matthew! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

All around great service

All the employees were amazing and polite, you can really feel they wanted to help but the employee that helped us was Dominique McRae a real Gem❤️

29 September 2025
Unprompted review
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

We appreciate the 5-star rating you submitted, Makayla. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Dominique was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Luz was amazing

Luz was amazing! The whole process was easy and unstressful! I drove away happy!

6 September 2025
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars
DriveTime Car Sales - Midlothian-Virginia logo

Reply from DriveTime Car Sales - Midlothian-Virginia

Thank you for leaving your review, Manuel. We love hearing that you were pleased with your experience at Midlothian DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Drivetime saved my life

I went to DriveTime in desperate need of a new vehicle due to transmission issues with my old vehicle. Soon as I walked in the door I was helped by an associate. Everyone was so helpful! The process did not take long at all since I was already approved before I went in. After finding the best car/truck for me, the finalizing process was SUPER smooth. Drivetime saved my life! Thank you guys.

22 May 2024

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