DriveTime Car Sales - Gwinnett Reviews 

My initial experience was fine, no different than any other car dealership. I am giving 1 star because of the situation that arose afterwards. I went to the DriveTime on Satellite Blvd, in Duluth Georgia. Drivetime gave me a defective key fob, my husband and I had to pay for a new battery and the reprogramming of this key fob because DriveTime wouldn't and we also purchased another for ourselves so we could have two, seeing as DriveTime only gives you one keyfob with your purchase. DriveTime Advisor-Alejandro Calvo, told us we would be reimbursed by SilverRock. SilverRock told us no and said that Alejandro Calvo misinformed us. Called drive time back and DriveTime refused to reimburse us, they claim the initial key fob that we had reprogrammed was no longer working which is totally not true and said they had to keep the second key fob that we purchased for ourselves to replace it. As I was speaking to Alejandro, he clearly became frustrated because I told him that he was not being honest so he slammed the phone down and hung up on me. I did not yell, call him a liar (which I should have) or was in anyway disrespectful in my words. Alejandro Calvo acted unprofessional and rude and gives DriveTime a bad name. Really....you hang up on someone trying to solve an issue, what are you....12 years old? Drivetime should offer their employees classes on how to control their tempers. I did reach out to customer relations, hopefully they can help resolve this issue.

The sales person Daysha was great and fast. I was not sitting all day. Waiting to purchase a car. Thank you

Well, I initially dropped by a few weeks ago and @ that time I was informed that I would need a co-signer which I do not have anyone. I made the mistake under the impression given to me by a salesman by the name of Rick Gilbert and his Sales Manager Marc that I was approved with AutoNation VW located in Columbus, GA. All I had to do was drive (137 miles one way to do the trade) wasn’t told there were any stipulations involved. Extremely horrifying that AutoNation VW lied about everything. The General Manager of DriveTime Mona was absolutely helpful and worked hard to get a deal for me because I made a huge mistake. I took out a loan with TitleMax and ended upside down. I am grateful even though I literally ended up trading down so to speak from a Lexus to a Kia Soul.

Easiest car buying experience ever?

I was Sold a 2017 Jeep Grand Cherokee Laredo with previous accident damage. Charged me taxes when I'm tax exempt!!! Refuse to reimburse the $536.00 100%"VA Disabled Veteran!!! They will be paying a hell of a lot more when I'm done... for Used Car Fraud..Also, came with warranty, and bought an extended warranty.. GA Attorney General needs to shut this place down..NC has already banned them from their state. Georgia will be next!!!!! FRAUDSTERS!!! DULUTH GA...Filed Police report for fraud. FYI purchased GAP insurance. Poor 🦌..Totaled vehicle. There's your FN KARMA Bridgecrest had to pay..haha They're the finance co..who owns Drivetime!!!!!!!

Very easy process, all the people I talked to were very professional! Very nice vehicle also!

On the website the thing that got me was u can have one monthly payment as low as 300 . They make things easy . He'll no I should've just gone to a new car dealer and get a new car with my daughter's cosigner I could've instead got hacked in to a car that had problems ok they paid for the problem one of the times the other no . And the time it was at the car shop I lost lots of clients and it work . And I mention to the car sales lady I needed the car for me to make money well right it seem im out of work because of it . And the monthly payment ok I thought it was 2 payments after on the website mentioned one . Now it's turning out to be 3 payment of 300. Seriously .... u guys don't help . Oh you guys do help in bringing my credit down . The sales person mentioned if any issues u got or need help with payment call or check the payment app thing well I did I put it in like schedule a station for the payment it doesn't work u guys can get ur car back instead of making it less headaches u made it more stressful thank u

My sales rep Dajah, made it pleasant. The process was fast , she was knowledgeable about everything.

I have no complaints,

Gwendolyn Wyatte

This experience was amazing it was really easy chase made it simple quick and easy for us explain and answered every question thank you so much chase !!

Chase was the best and very friendly atmosphere.

My fiancé and I went to the Duluth location, this was our second car dealership that day. Right from the door Chase was very nice, asking if we saw anything we liked. He was very knowledgeable and patient. He pulled out all the stops to make sure we got the best deal!

chase had done a great job.

We went to the Duluth location and Chase helped us get the car we wanted. I recommend you guys come to Drivetime and ask for Chase.

I’m here at Drivetime Duluth where I just purchase a 2017 Nissan Rogue SL, and when I say Alan Mychael did the greatest job assisting us with making sure all of our needs were met I can’t chose a better Sales Rep to get my own vehicle. If anyone else needs assistance getting they vehicle please ask for Alan and watch him make magic.

Ok first I thought all of this a lie but let me tell you IT WASNT! I could not believe the process was so smooth. Paid my down payment, got a free tank of gas and I was out! Alan Meyers at the showroom was so nice....like talking to a friend! I can't wait to get it detailed

Just purchase vehicle for our daughter and our salesman was Alan Meyers who was outstanding. We didn't feel taken advantage of or hustled. He is a great person and very good at his job. If you're reading this, come see Alan his a great guy.

Alan Was Amazing, Great Personality, professional. I Highly recommendation Him

My experience was great ...friendly customer service.

Alan M. Meyers, The Guy was amazing, he was patent with me, while going over my options. An all around great experience.

Alan was Amazing. He was professional, courteous and put me at ease throughout the process. Thank you Alan for your sincere customer interest ensuring a car buying experience unlike i have had in the past. Much appreciated, and i love my car! I loved the car so much i drove out in it!!!