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DriveTime Car Sales - Greensboro Reviews 

56
TrustScore 4.5 out of 5

4.3

3612 W Wendover Ave, 27407 Greensboro, NC, US


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Rated 5 out of 5 stars

Brandon and crew went above and beyond for me. A power steering light was on the dashboard, and I was concerned about the light. The manager took the car to be serviced to find out what was wrong with... See more

Rated 5 out of 5 stars

Brandon was AWESOME! He was able to help my son walk out with a NICE Hyundai Elantra with almost $0 dollars down. He was super friendly and knowledgeable. I would DEFINITELY recommend.

Rated 5 out of 5 stars

I pray that this car buying process ends the same way that it beginned: Blessed. They took the time to help me pick out the car I wanted and when I found out the car they made sure I got it! I'm very... See more

Rated 1 out of 5 stars

DriveTime is a SHAM! I purchased a car not even a year ago. Within one month I had to have the catalytic converter replaced, then the car started burning oil excessively. I then find out that the engi... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Greensboro

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3612 W Wendover Ave, 27407, Greensboro, NC, United States

  • 13362912370
Promotion box for DriveTime Car Sales - Greensboro

Discover DriveTime

Shop every car with your personalized terms!

4.3

Excellent

TrustScore 4.5 out of 5

56 reviews

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Asks customers to review

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Replied to 96% of negative reviews

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4.3

All reviews

(56)

3,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Eric was AMAZING!!

Eric was AMAZING!!! You couldn’t ask for a better experience! Friendly, knowledgeable, and courteous!

Thank you Eric!!!

12 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Drive time is great

Mr. Wardlaw worked with me for a couple of days until we found what I wanted. He worked a deal with me got everything taken care of and I’m very satisfied thank you much for your help.i love my new car

9 September 2025
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you so much for your kind words, TIMOTHY W HYLTON. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 4 out of 5 stars

Robert was great and very…

Robert was great and very knowledgeable. I will definitely buy again

5 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Eva. We love hearing that you were pleased with your experience at Greensboro DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience

Kosie was very helpful. He went out his way to find a vehicle that fit me and my budget. The vehicle I drove was smooth and comfortable for me and my son. I would definitely recommend him he said he has a lot of experience in this business and it shows without a doubt. Everyone in there was friendly.

5 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Braylen. We love hearing that you were pleased with your experience at Greensboro DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience!

Kosie Williams, an awesome salesperson!!

5 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

Do not go here!!!

Do not go here!!!! Check engine light is reset to show no issues until you get the car home! 5 day return policy was not mentioned! 1500 mile warranty was not mentioned. Purchased 15,000$ car charged me 20,000 in interest. They do not go by credit so if your credit good go somewhere else. Lemon dealership 100%

14 April 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Markeila. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Great experience

Great experience, friendly staff, Jamie was amazing through the entire process.

29 March 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for sharing your feedback with us, Leyanet Guevara.
We're thrilled to know you had a positive buying experience with Jamie and staff at our Greensboro DriveTime.

We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Get experience

Get experience

26 March 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Hello Blinky y, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Everyone here works together to make…

Everyone here works together to make SURE that you're taken care of!! Great team & great customer service!!
Thank you Drivetime

3 March 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

We appreciate the 5-star rating you submitted, Shirrell. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Greensboro dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

A Very Easy Buying Experience !!

David made our buying experience so easy!! He's very down to earth and made everything a breeze!! If you need a car/ suv ask for him!!

1 March 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for taking the time to leave a review, Sassy! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Exceptional Service

The staff was very friendly and eager to assist me. The process was easy. Every step was explained. They made sure I was comfortable. Gave me time to ask questions.

16 December 2024
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Hello Dawn, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Jamie is the bomb dot com

Jamie is the bomb dot com. I enjoyed having him as my sell’s man. My daughter and I hit off with him like we were old friends. He also made the process easy. DriveTime he’s definitely a keeper. Give my guy an extra incentive.

27 October 2024
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for sharing your feedback with us, Tamika Currie.

We're thrilled to know you had a positive buying experience with Jamie at our Greensboro DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Even though the agent was busy

Even though the agent was busy, she was able to help me purchase my car.

12 October 2024
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for sharing your feedback with us, Junior Euceda.
We're thrilled to know you had a positive buying experience while at our Greensboro DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Eric was excellent,patient,and had good…

Eric was excellent,patient,and had good customer service.

24 September 2024
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

We appreciate the 5-star rating you submitted, Myisha. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

My wife and I went here to possibly get…

My wife and I went here to possibly get a car. I wanted to go to a real dealership but we were already pre-approved here so we went here. Everything looked good at first. The vehicle we was looking at was $17,000 plus we gave $1,000 down and was happy so far. It showed theat we would be financing,$16,000 and that was ok by me. Nobody told us what was happening with the paperwork process they showed us a video. At the end of the day we had five days to return the vehicle if we wanted to. We did not do that I thought we got a good deal with a payment of $490.75 a month was not bad. Then that's when I noticed that that monthly payments would be for 70 months. I was like what the hell so I looked deep into the contract and that's when I realized that we have be screwed without any grease. A $17,000 dollar car just turned into a $33,000 dollar car. What a job we were with this scam between Drivetime and Bridgecrest. Drivetime told me " You had five days to return the vehicle " that's all they can say. I say it was a scam.
I asked them why is there only 1 key fob and they claimed that's what was given to them. Ok so I brought another fob costs me $185.00 when the real dealership cut the emergency key it turned out it was not the key for the car, so I had to pay over $100.00 for new emergency keys. I called Drivetime concerning this matter and the man told me his manager will call me back. It is now over a month and I am still waiting for the manager to call me. The OnStar just costs me over $300 dollar to fix because there was an issues with the system. Drivetime don't give a about there customers once they get their money.
Drivetime and Bridgecrest are pieces of crap company.
That is the kind of response I expected from your company. We did not realize we were paying three times the cars worth until after the five days. Then we notice things wrong with the car and so far cost us money we did not expect to pay for the repairs. By the way when is the manager going to return my call from 5 weeks ago. I have no respect for Drivetime or Bridgecrest for that both companies are scammers and I will testify to this every time I see your lying commercial on tv. I need to look into a false advertisement claim on your companies commercial.

19 June 2024
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for providing us with your feedback regarding your experience with our Greensboro location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. Additionally, we pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. We also offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 5 out of 5 stars

Jamie is A M A Z I N G! :)

This was the best car buying experience especially during a difficult time. The entire staff were friendly! Jamie assisted me & thankful for his guidance through the entire process! Truly INCREDIBLE & greatly appreciated his kindness, enthusiasm & professionalism! He's a gem!

19 July 2024
Rated 5 out of 5 stars

This was such an amazing experience

This was such an amazing experience. Not only did I get the car I've wanted since I was little ..... But the customer service and kindness during the process was truly amazing. I highly recommend going here for your next vehicle

19 May 2024
Rated 1 out of 5 stars

DriveTime is a SHAM

DriveTime is a SHAM! I purchased a car not even a year ago. Within one month I had to have the catalytic converter replaced, then the car started burning oil excessively. I then find out that the engine in the car does not match the VIN number. Now the faulty engine has damaged the catalytic converter that I had replaced! DriveTime is willing to do NOTHING to assist. I am planning to report to the BBB as well as my local news!

19 February 2024
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Ayshia. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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