Banner for DriveTime Car Sales - Gainesville

DriveTime Car Sales - Gainesville Reviews 

30
TrustScore 4 out of 5

4.2

3336 N Main St, 32609 Gainesville, FL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you David at DriveTime for the amazing experience of getting into the car I wanted. It was so simple and it’s just like the commercial says. You guys are great, thanks again!!

Company replied

Rated 5 out of 5 stars

Jose and David the Asst Mgr. were both GREAT. They asked for what they needed in advance and didn't waste my time at the dealership. The selection was good, the pricing transparent (what a differenc... See more

Rated 5 out of 5 stars

What made my experience great was walking into drivetime and immediately being greeted by Simone. I talked to her on the day I set my appointment to test drive the vehicle. She assured me that we wou... See more

Rated 2 out of 5 stars

I purchased my vehicle from drivetime in Gainesville Fl towards the end of November 2024, now 2 months later of me having the vehicle it is knocking. Took it to an in service mechanic and they said i... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Gainesville

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3336 N Main St, 32609, Gainesville, FL, United States

  • 13523397950
Promotion box for DriveTime Car Sales - Gainesville

Discover DriveTime

Shop every car with your personalized terms!

4.2

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(30)

3,571 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely the WORST car purchasing…

Absolutely the WORST car purchasing experience in my life. They do not know how to handle out of state customers- truly with them once the sale is done it’s done.I will say it is only specific DriveTimes. The one in GREENVILLE, NC is terrible. The one near my hometown location in NEWPORT NEWS, VA top tier!!!!!! They were EXTREMELY helpful and apologetic for someone else’s mess.
As added notes I had to pay $500 for the vehicle I purchased to pass inspection. Had to call the processors of my title to find out what’s going on with my DMV paperwork because the tracking # stated that was used to send my info to the DMV was the tracking number to their middle man to the DMV.
Be careful/mindful of the DriveTime you go to.
UPDATE: JUNE 05, 2023
My car is STILL NOT REGISTERED

UPDATE: JUNE 07, 2023
Still not registered— they say maybe Fri/Mon. Finally admitted they really do NOT know how to handle out state purchases. Still not one apology. What a circus!!!
Added note when I asked about the state inspection, I was told the 1 in the glove was fine to use - if I get pulled over ——THAT IS A LIE!! (👀who wants to get pulled over) You must have the car re-inspected in the state you live in LEGALLY and that cost me $500 because IT DID NOT PASS INSPECTION from March when they said they got it inspected. So in a month the brake pads and rotars are bad???

I will say Jennifer in customer relations has been top tier…. She definitely saw 1st hand what a joke this dealership is.

20 April 2023
DriveTime Car Sales - Gainesville logo

Reply from DriveTime Car Sales - Gainesville

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

What made the car buying experience…

What made the car buying experience awsome was the care and the passions of the sales man and the attention they have shown I will recommend everyone to drive time as well as they will continue to have my business from this moment on thank you drive time !!

16 April 2023
Rated 5 out of 5 stars

Great atmosphere

What made my experience great was walking into drivetime and immediately being greeted by Simone. I talked to her on the day I set my appointment to test drive the vehicle. She assured me that we would find a good vehicle and she kept her word. Everyone was friendly and if I had to had to purchase another vehicle I would come to Drivetime

25 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look