Lauren was absolutely AMAZING! She was so kind, extremely patient, knowledgeable, and very helpful. This best experience I’ve ever had purchasing an automobile and it did not take very long. I would r... See more
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The customer service was amazing at DriveTime. I walked over there from having a bad experience at Drive Casa, and I was taken care of immediately. I walked in with a car in mind, a down payment and w... See more
Company replied
Take the car to a licensed mechanic please before purchasing.. I had the car for only 9 months the head gasket blowed and of course they couldn’t help me into something else .. It takes 7 years for th... See more
Company replied
Joseph was fantastic! Seamless process. He went over all purchase options to find the best option to suit my needs.
Company details
About DriveTime Car Sales - Fort Worth
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3333 Alta Mere Dr, 76116, Fort Worth, TX, United States
- 18177389415
Discover DriveTime
4.6
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Laura Scott was so nice and it was the…
Laura Scott was so nice and it was the best experience I have ever had in my 68 years. If me or my family or friends want to know where to go I will be happy to recommend Drive Time and Laura to them.
24 January 2023
Clay was amazing
Clay was amazing, very patient and knowledgeable and made my first car buying experience enjoyable and quick
23 January 2023
The fact that this location was short…
The fact that this location was short handed and the gentleman that took care of me was patient and thorough is remarkable. Customer service was excellent.
3 January 2023
I had to go back 3 times
I had to go back 3 times. No one said anything about references being needed. I wasn't given the payment information or VIN until my second visit. I had to call for information I should have been given during my first visit. The person I initially had an appointment with was 30 minutes late so I ended up working with another agent who put my income information in wrong. I had a total of 5 people working on my purchase, none of whom communicated with each other or myself. The guy that was working with us during our first visit was out sick for a few days and didn't ask anyone else to follow up with us after we'd asked him to send us the information about the car so I could insure it. It was extremely disorganized and I honestly don't want to do business with this dealership again after this.
24 November 2022
Reply from DriveTime Car Sales - Fort Worth
Hello William,
Thank you for providing us with your feedback. We are genuinely sorry to hear about your experience with the dealership location you visited.
Please know that we do our best to provide all our potential customers a personalized and comfortable experience. We greatly apologize if this didn’t reflect during your visit. If at any time the service level or communication at DriveTime is not being kept or not up to DriveTime standards, we would definitely like the opportunity to address this.
We appreciate and value your feedback. We will be providing any applicable coaching or training opportunities in an effort to prevent this situation in the future. If you have any questions or additional feedback, please don’t hesitate to contact our Customer Relations department at (888)-290-0148.
Best regards,
DriveTime Customer Relations
Laura was extremely helpful and made…
Laura was extremely helpful and made the buying of my truck very easy.
12 November 2022
Happy
When I arrived I was immediately greeted. I didn't have to wait to be helped. I was shown a list of the cars they had in stock by telling what I was looking for. I wasn't pressured to hurry, but given time to look. I was allowed to test drive what interested me and given a chance to choose what I wanted. I was in an out under an hour. And happy with my car. I want say thanks to Laura Scott she was a gem very professional.
23 September 2022
I had a great experience with drive…
I had a great experience with drive time it was easy to get approved, easy financing,& low down payment. Adam made the experience easy and enjoyable. I would definitely refer them to anyone. Thank you guys.
1 September 2022
Edward Winans is the general manager at…
Edward Winans is the general manager at the Fort Worth division. He helped us pick out my wife's dream car and was very patient and an outstanding employee for drive time
15 August 2022
The salesman got my purchase and…
The salesman got my purchase and paperwork done quickly and made it easy to get back on the road.
13 August 2022
Clay Wilson was my sales…
Clay Wilson was my sales representative. He was amazing. He showed me all my options. He explained everything from start to finish. Clay was wonderful in helping me find a car I wanted. I will highly recommend Clay and Dive Time. I was so impressed I went on line and applied for a job. Thanks Clay you rock.
29 May 2022
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