AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more
Company replied

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AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more
Company replied
I am very happy . I was treated very well when I purchased my 2024 Chevy equinox.While other places turned me down drive time gave me a vehicle with zero down payment.
Company replied
I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... See more
I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made t... See more
Company replied
Written by the company
Written by the company

9262 Firestone Blvd, 90241, Downey, CA, United States

Replied to 97% of negative reviews
Typically replies within 24 hours
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I am very happy . I was treated very well when I purchased my 2024 Chevy equinox.While other places turned me down drive time gave me a vehicle with zero down payment.

Reply from DriveTime Car Sales - Downey
Timetra made this process quick and easy for me. She was able to answer all the questions I had and she made me feel comfortable with my purchase

Reply from DriveTime Car Sales - Downey
Edwin was such an amazing sales associate and his customer service experience is beyond perfect

Reply from DriveTime Car Sales - Downey
Yonathan Hernandez was amazing and very helpful
AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly without any pressure.
I really appreciated AJ’s professionalism and how respectful he was of my situation. There were no games, no rushing — just clear communication and real help. The overall experience was much better than I expected.
If you’re considering DriveTime, ask for AJ. He genuinely made a difference and turned this into a positive experience.

Reply from DriveTime Car Sales - Downey
Great service. Unlike other dealerships you are there for hours. This was the best experience, great customer service, fast paperwork was out within an hour. This was my first time and it was the best experience.
Timetra was amazing! She was very patient with our self employment and documents, and got the deal done.

Reply from DriveTime Car Sales - Downey
Yonathan was very helpful and to the point. Didn’t waste my time.
Yeah I had a very great experience Yonathan Hernandez was very helpful and friendly.

Reply from DriveTime Car Sales - Downey
Yonathan Hernandez was very helpful and patience with us
Ms. Smith did a wonderful job guiding me through my first big car purchase. Everything made sense and we worked a deal same day. See for yourself!

Reply from DriveTime Car Sales - Downey
Yonathan was exceptional. He worked with me after closing, didn't rush any decisions, made awesome recommendations. Explained everything thoroughly.

Reply from DriveTime Car Sales - Downey
Timetra assisted us with the process . Very friendly and knowledgeable. I highly recommend buying vehicles from DriveTime . This would be our third vehicle that we got from them.
It was great experience everything went good they take care of you!!!!!!
All glory to Jonathan he was great very professional and patient Thank you Drive Time
AJ went above and beyond for my mom and I when we needed a car . We’re so grateful for his patience and customer service… it’s hard to find a great salesman.
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