dress for less GmbH Reviews 

1,101
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Very disappointing experience with Dress-for-Less. I returned all items from my order (#74315084 in September 2023), including an item worth €50, but I did not receive the full refund. The... See more

Rated 1 out of 5 stars

Absolute scam. Bought a £200 coat during Black Friday sale last year, returned using the provided label that it came with, never got the refund despite countless emails. They didn’t even bother to... See more

Rated 1 out of 5 stars

Buyers beware! Great when I bought 3 items for over £300, delivered fast & fitted perfect. Then I order Jeans that came & were far to big & incorrect, ask to return to UK center, Done, then they pr... See more

Rated 1 out of 5 stars

Firstly this company should be CLOSED DOWN. I returned some jeans in October 2023, sent numerous emails that were never aknowledged. Finally, I have received my refund January 2024, only because PayPa... See more

Company details

  1. Lingerie Store

Information provided by various external sources

Europas führendes Designer Outlet bietet bis zu - 70% auf Markenmode der Top Designer Dolce und Gabbana, VSCT, Ellesse, Miss Sixty, Pepe, Ed Hardy oder Gant. dress for less liefert kostengünstig die aktuellste Markenbekleidung und Mode der bekanntesten Designer: Pepe Jeans, Ed Hardy, Tommy Hilfifger, Ellesse, Dolce, Gant , D&G. Dress-for-less, dein online Designer Outlet für Markenmode.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

1K reviews

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No recent history of asking for reviews

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1.4

All reviews

(1,101)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Сareful, You are deceived!

I don't like the fraud with the discount... increase the cost of the item , and then make supposedly big discount. it looks unfair to customer!!!!

13 January 2016
Unprompted review
dress for less GmbH logo

Reply from dress for less GmbH

Dear Oleg,

We have different promotions on our website on a regular base. We always state how long the current promotion is valid. Because of the vary of promotions, it can occur that a certain item is more expensive as it has been with the previous promotion or vice versa.
To give you an example: during one of our campaigns we offer 25% extra discount on top of the dress-for-less outlet price. During a new promotion we offer 50% discount on the recommended retail price (RRP). That is why it can occur that this item is more expensive during a campaign with 25% discount on top of our outlet price then during a promotion with 50% discount on the RRP.

Let us clarify it a bit more:
A pair of jeans has a RRP of € 109,95 but we sell the jeans for € 64,95, then this is our outlet price.
During a previous promotion we offered 50% discount on the RRP, so we offered the jeans for € 54,97.
The next day we a promotion where we offer 25% extra discount on top. Then this same pair of jeans is again sold for our outlet price ( € 64,95 ) plus the 25% discount on top so you would pay € 48,71

Please feel free to contact us in case you have any questions left, we will be happy to assist you!
You can call us during office hours ( 9AM till 6PM CET) via 0049-6142-8354401 or send us an email: service@dress-for-less.com

Kind regards,

dress-for-less customer service

Rated 5 out of 5 stars

Trigg

Very fine co. Very fine service, reservoir for establishment. Trebblesome snurf wild card in ato. Trigg and shoot you are welcome

23 December 2015
Unprompted review
dress for less GmbH logo

Reply from dress for less GmbH

Dear Nils,

Thank you for your kind words! We are looking forward to your next order and wish you a pleasant day!

Kind regards,

dress-for-less customer service

Rated 1 out of 5 stars

Very bad customer service

I will not recommend this shop to anyone. My ordered goods never arrived because of a mistake made by the delivery company which sent the package back to Germany instead of to my place.
Dress-for-Less would not resend it but made a refund - but the amount refunded was delivery costs excluded (and they won't refund it, I asked). Very nice work - I have to pay for delivery costs for a package I never got!!!

1 December 2015
Unprompted review
dress for less GmbH logo

Reply from dress for less GmbH

Dear Mette,

First of all we are sorry about this late reply but we would like to help you with this inconvenient matter. Can you please send us an email with the ordernumber so we can have a better look for you? Please send it to service@dress-for-less.com - we will respond straight away and we are looking forward to receive your mail.

Kind regards,

dress-for-less customer service

Rated 1 out of 5 stars

WORST EXPERIENCE EVER - GOODS NEVER RECEIVED

I purchased some Jeans which I had bought previously exactly the same brand and size, and the jeans which arrived to me in Australia were too small. I had to send them back and paid over $55 for the privilege. I was then mucked around for over 2 months regarding an investigation into the jeans sent from Australia to Germany and told they are not there. No explanation etc. I have spoken to Australia Post who advised me that it sounded suspicious. I am now $130 out of pocket for the 2 pairs of jeans and $55 for postage. It appears that the company has decided to keep the goods and not send new items to me. Very disappointing.

8 October 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely impeccably

There is nothing to criticise, all the purchase processes are working fine.
One thing to mention are the shipping costs, which are always free in comparable online stores.

5 August 2015
Unprompted review
Rated 5 out of 5 stars

The Best online shopping store for clothes!

I am almost an addict! Ever since I stumbled upon dress-for-less, I am spending a lot on clothes, and the returns are also easy and convenient. Just one thing, I believe you should do away with the delivery charges from 50€ or 100€ and upwards. Otherwise, I give 5 stars for everything ! The selections could be better from time to time. Sometimes, it is the same old stuff for a long time. Introduce more brands please! :)
AJ

4 August 2015
Unprompted review
Rated 1 out of 5 stars

Awful customer experience

Fully aware that you must bear the cost of returns yourself, however was not not expecting them to be one of those companies that claim to have not received the returned parcel (even with tracking information that shows receipt of goods at their depot). Unacceptable.

Do not trust them with your money: they do not care about their customers.

12 May 2015
Unprompted review
Rated 1 out of 5 stars

Missing order

Ordered items almost a month ago customer service very poor items went missing through Dhl and they have to investigate so I have no clothes and they have my money. Very frustrated trying to sort this out, really poor experience with dealing with them.

7 May 2015
Unprompted review
Rated 5 out of 5 stars

best service!

Best service ever. I can plan my outfit for the week knowing that Dress-for-less is only a click away. The delivery is very prompt and on time.

10 April 2015
Unprompted review
Rated 1 out of 5 stars

Frankly, not worth a quarter of a star.

Transport very expensive and if something is wrong, you have everything you as a customer to pay for transportation, and you just return the money product. You do not want to lose even 50 cents.
Experience bad!!!

28 March 2015
Unprompted review
Rated 4 out of 5 stars

nice chance to get mark dresses cheaper

I lie your website and how it works, however I prefer to see more Marks and famous brands specially for shoes like Unisa and Tamaris.
The shipment cost is a bit high, comparing to some other websites which offer free shipping! so I check first if I could find that special dress in other website with free shippinh and then come back to your website.
I already ordered some clothes and my friends suggested your website which is worthwhile shopping from.

Thank you

27 March 2015
Unprompted review
Rated 5 out of 5 stars

satisfied

Great offer, reasonable prices, fast and accurate delivery, the fashion house for the whole family. The only complain that there is no representative office in Serbia.

27 March 2015
Unprompted review
Rated 5 out of 5 stars

fully satisfied

gott my ordered stuff quite quick, everything was simply perfect, no problems with size or color or quality. Highly recommend dressforless for everyone :)

26 March 2015
Unprompted review

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