We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
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Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more
Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... See more
We received very friendly and efficient service from Monique. She was extremely knowledgeable and helped my wife through the difficult process of choosing a suitable bed from so many choices.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom
- 01935676277
4.9
Excellent
270 reviews
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Superb customer service from Emily and…
Superb customer service from Emily and the team. Swiftly delivered and a great sleep since.
14 March 2025
Bed arrived earlier than expected
Bed arrived earlier than expected. Very quick transition. Old bed taken away and replaces with new one. Very efficient.
21 March 2025
The mattress is really great
The mattress is really great. Had very good advice from the Dream Team, glad we followed it!
15 March 2025
Only a week in but so far
Only a week in but so far, but extremely comfortable, great service and back up.
14 March 2025
Excellent sales lady when we bought the…
Excellent sales lady when we bought the mattress and very polite delivery men
13 March 2025
Very satisfied
Very satisfied. Good nights sleep. Delivered on time
Friendly chaps delivering.
9 March 2025
Excellent service
Excellent service. Staff in store very helpful, order delivered on time as promised. Very pleased with purchase.
7 March 2025
I thought I needed a new mattress
I thought I needed a new mattress, went to Dreams tried all the different mattress and selected the one I liked, was given a date for delivery. Mattress was delivered at the time and day selected.I’ve slept like a log with no aches or pains since.Cost a little more than I expected but worth every penny, just love it.👍😊
27 February 2025
New mattress
Excellent service from entering the shop to having the mattress delivered.
15 February 2025
Stress free experience
Monique was a star. Knowledgeable and friendly. Thank you
13 February 2025
Unprompted review
The installation team was on time
The installation team was on time, courteous and very tidy. Great service, thank you, Linda and Tim
14 February 2025
our new bed is good and assembled by…
our new bed is good and assembled by the dream's delivery team so we are pleased with it in the first couple of weeks . The mattress is one with a 3 inch topper and the delivery team say to turn the mattress head to the tail end each week for 3 month's to even out the where. if a heavy mattress customer's that are older may struggle to maneuver it due to the weight.
7 February 2025
Excellent service from start to finish…
Excellent service from start to finish - friendly and knowledgeable staff in the store combined with efficient delivery operatives.
6 February 2025
Top quality service and product
The staff at the store were very helpful - they advised me on mattress choice and helped rearrange delivery when I needed it. The delivery and assembly was very professional - on time, with detailed communication throughout and leaving the place tidy afterwards. The bed itself is very comfortable and exactly what I wanted.
4 February 2025
Delivery
Excellent instore customer service. Delivery was prompt, delivery men were helpful & polite.
31 January 2025
the sales person was very knowledgeable…
the sales person was very knowledgeable and helpful.
There was not excessive pressure to buy.
2 February 2025
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