Great range of mattresses and very clearly labelled. Sales consultant knowledgeable and helpful. Very relaxed about me asking questions, explained everything and encouraged me to try the mattresses on... See more
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Visited Telford Dreams on 7th September,The assistants were very welcoming and offered a drink . We were assessed using the sleep match and advised re pillows. Shaun Bhaker was our assistant and help... See more
Fantastic service from Indy today. No pushy sales just great knowledge recommendations. 100% would go to him again
Excellent throughout from initial showroom visit to delivery and assembly. Due to Black Friday was able to grab a great deal on an ex display bed and frame for my son. Delivery was punctual, included... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Telford Bridge Retail Park, TF3 4PB, Telford, United Kingdom
- 01952442247
4.8
Excellent
273 reviews
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Staff at the Telford store were very…
Staff at the Telford store were very helpful, I bought two mattresses. Very happy with the prices. Delivery was very quick had them in about a week. Overall brilliant service
28 June 2025
I wish buying anything in the future is…
I wish buying anything in the future is as smooth and enjoyable as it was buying a mattress from Dreams. Natasha is a credit to her team and we actually really enjoyed our trip out. Thank you!
22 June 2025
Unprompted review
Good service in shop excellent delivery…
Good service in shop excellent delivery service
20 June 2025
Great service
Great experience as soon as we entered the store on Telford retail park right up until delivery.
8 May 2025
Good service from Dreams
The Mattress is very comfortable - it was delivered on time, plus the delivery guys were friendly, quick, took the new mattress upstair, positioned it on the bed and took away the old one. Overall a great experience.
27 April 2025
Fab ottoman bed and mattress
Fab ottoman bed and mattress, My only concern is i've recently seen that the mattress supporting board sticks in one corner so it stalls on electric lift. The bed was put together by the delivery guys who haven't lined it up properly
10 April 2025
Great experience at dreams Telford
Great experience at dreams Telford. Tash was great and really helped with every aspect of my purchase.
22 March 2025
Dreams did everything I asked them, service was very good
My experience was good. The delivery men were good and did what I paid for. They delivered in the time scale they said they would so I was pleased with that.
12 April 2025
The staff were excellent,friendly and…
The staff were excellent,friendly and helpful and we were very impressed.
11 April 2025
Very informed of delivery
Very informed of delivery. Set up was fast and guys were very pleasant. Even the guy I said looked like Keith Duffy who I know is in boyzone but said westlife!!
6 April 2025
Friendly welcome
Friendly welcome , got right matress and base. delivered on time built quick and neatly
5 April 2025
Customer perfection
Good customer service excellent delivery and the mattress is perfect. Could not ask for more
28 March 2025
Excellent service and everything…
Excellent service and everything arrived on the date and time as quoted
14 March 2025
Everything went so smoothly.
27 February 2025
Excellent service from initial…10 / 10
Excellent service from initial selection to delivery and setting up my new bed, 10 / 10 from start to finish.
27 February 2025
Outstanding service.
My end to end experience was very positive. The attention I got in store when selecting the right bed and mattress, to the communication of delivery and the guys who delivered and installed the bed, was all outstanding level of service.
15 February 2025
Excellent service & very happy with bed & mattress
Communication about delivery was excellent, installation was quick & professionally done. The two gentlemen were polite friendly & respectful of property.
Have slept really well since new bed & mattress arrived. Very happy.
30 January 2025
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