Dreams - Redditch Reviews 

We came into the store late December while visiting family after ordering our bed frame online and immediately we warmly welcomed. Myself and my partner seen to by Alice who was very friendly, knowledgeable and made sure to find exactly what would be best for our comfort and needs. We were quickly set up on the mattress tester to see what would be best for our comfort and sleep style. She was very helpful with all the questions we had about the different types of mattresses as we tried out a nice variety. We were never felt rushed or inconvenient for needing to take a moment to think our options over. We were offered hot beverages by other members of staff as they all helped us with their product knowledge, experience on what would be preferable. Alice and her lovely colleague Nicky were so patient and helpful as we discussed our preferred payment plans. Even as we had to wait for approval for our plan they were very helpful in making sure that we didn’t have to wait around for the plan to approved by putting things through for us. Despite our worries they were always very clam and reassuring. They were really helpful on making sure we saved money and got the best mattress for our money. As we were still waiting for delivery date for our bed frame they both made sure to help us, letting us know that when we got our delivery date to call them and they’d sync our mattress delivery with our bed for our convenience. Over all great experience and lovely staff. Would recommend.

Excellent service and efficient delivery and set up of the new bed including the removal of the one which was being replaced

Excellent service, great friendly staff, fab communication. New mattress delivered and old one taken away from first floor flat in around 10 minutes max. Cannot fault. Would highly recommend from point of entry into store right through to delivery.

Dreams
The bed professionals.

Very easy to find the right bed with the young lady in store and delivery and construction was all done when said. My mom has found the bed very comfortable 👍

Steve at the Redditch store was brilliant, we used the Sleep Match, tried several beds based on Steve's suggestions and decided on a silent night. The process was easy, relaxed and even offered a cup of tea. The bed itself is lovley, very comfortable and along with tempur pillows it's made a difference to my neck and back pain.

Helpful and very good quality

Great service thank you dreams Redditch

Good customer service, quick delivery.

The advisor, Stephen, was excellent and fully appreciated our requirements - and fulfilled!!

We ordered our super king mattress from our local branch late October, which arrived mid November.
From the sale person in the showroom to the two gents delivering, it’s was wonderful service.
Only just had our bedframe (another company) delivered Friday so have had two wonderful nights sleep.
We also purchased cooling pillows and a cooling mattress protector and all high end value

Dreams redditch really welcoming, salesman made us coffee, they went through all the options, Great prices

Being very professional and approachable

Excellent service from start to finish. Store was friendly and inviting, Jack was great, knowledgeable and spent time getting to know what I was looking for. Ordering was simple and straightforward, delivery was excellent. Two person delivery, on time, no mess. Quality service all round. Thanks Dreams!

Excellent staff in show room and delivery.

Product, King size double mattress, extremely comfortable

Great service and very happy with the purchases

Excellent customer service from Nicky and Steve. Nicky had to amend delivery dates on several occasions due to moving house.
Delivery guys again Excellent, on time, assembly and very informative.Would definitely recommend.

Great advice from the salesperson when we purchased our bed and prompt delivery on the promised day.

Awesome thanks Geoff

Excellent service, fast delivery, extremely comfortable matress!