knowledgeable friendly staff who are attentive without being pushy. Great experience and also really happy with the mattress.
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See what reviewers are saying
well, we knew exactly what we wanted when we arrived in store, there were two examples of the style we had decided on, tried them both, made selection, done and dusted. With the stores sales manager t... See more
Grant helped us in the Perth store yesterday. He was super knowledgeable and helpful without being pushy. He gave us loads of options, let us try them all more than once and told us all about the prod... See more
Superking Bed Experience at Dreams We recently purchased a superking bed from Dreams, and the whole experience has been excellent from start to finish. Robbie at the Perth store was profe... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2 St Catherine's Retail Park, PH1 5XA, Perth, United Kingdom
- 01738234195
4.8
Excellent
175 reviews
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Helpful in store
Helpful in store, helpful on telephone and helpful delivery drivers it was also a great product
28 July 2023
Great service
Great service very helpful young lady in the Perth store arrived when they said it would so far everything perfect with the bed.
21 July 2023
Grant was excellent
Grant was excellent, explained everything to us, made us feel very relaxed and absolutely no pressure to buy, dealt with us very efficiently and obviously had a good rapor with other colleagues.
Rachel was also very helpful.
18 July 2023
Unprompted review
We went in to look and ended up buying a mattress
We were greeted on entering the store and though we didn’t intend to purchase anything we came away having bought a new mattress.
4 July 2023
Look no further for all things bed
From first entering the store, choosing the right bed for us, being kept up to date to having the bed delivered we received first class treatment from very polite and professional staff. They were all a be credit to your firm. Well done and thank you again
29 June 2023
Efficient, friendly and knowledgeable Service
Rachel , the sales person was friendly and knew her stuff. She efficiently guided me through the bewildering world of beds and mattresses.
30 May 2023
Unprompted review
Excellent service
Really helpful store experience. Good communication re delivery. Very helpful and careful delivery guys.
11 May 2023
Fantastic service from start to finish
Fantastic service from start to finish. Delivery was on time and the delivery team were great. New mattress is amazing my daughter loves it.
3 May 2023
New matress
Very helpful and polite staff under no pressure great advice in making our purchase
29 April 2023
Very pleased Tempur customer
We bought a Tempur bed with frame and headboard. Our salesman in Perth named Grant was very knowledgeable. We are very pleased with the bed, it is so comfortable. Would recommend Dreams to anyone thinking about a new bed.
30 April 2023
They kept me informed about the…
They kept me informed about the delivery and times The men were helpful and pleasant
26 April 2023
disapointed that you have no toilets…
disapointed that you have no toilets available for customers
20 April 2023
Very good product Very good service…
Very good product Very good service can't ask for anything else
6 April 2023
Love my mattress!
Love my mattress!
Staff at the store were helpful and the delivery process was smooth.
6 March 2023
From buying the bed in the in the store…
From buying the bed in the in the store to the delivery the experience was first class.
A wonderful service from start to finish and all communication was superb.
28 February 2023
Staft were excellent
8 March 2023
I was very pleased with the help I…
I was very pleased with the help I received when deciding on my purchase. It was delivered when they said they would by helpful and efficient delivery men.
8 March 2023
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