Dreams - Perth Reviews 

175
TrustScore 5 out of 5

4.8

Unit 2 St Catherine's Retail Park, PH1 5XA Perth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

knowledgeable friendly staff who are attentive without being pushy. Great experience and also really happy with the mattress.

Rated 5 out of 5 stars

well, we knew exactly what we wanted when we arrived in store, there were two examples of the style we had decided on, tried them both, made selection, done and dusted. With the stores sales manager t... See more

Rated 5 out of 5 stars

Grant helped us in the Perth store yesterday. He was super knowledgeable and helpful without being pushy. He gave us loads of options, let us try them all more than once and told us all about the prod... See more

Rated 5 out of 5 stars

Superking Bed Experience at Dreams We recently purchased a superking bed from Dreams, and the whole experience has been excellent from start to finish. Robbie at the Perth store was profe... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 2 St Catherine's Retail Park, PH1 5XA, Perth, United Kingdom

  • 01738234195

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

13,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The bed was delivered within the time window given, the installers were friendly and efficient. All went exactly to plan and we were very satisfied with both the bed and the service we received from Dreams.

11 August 2025
Rated 5 out of 5 stars

Superior beds and services

The sales person was friendly and approachable with much patience, and knowledge covering all aspects of the sale.
The technology was impressive as were the beds and accessories.
Certainly the most positive sales experience I've had.
Proof that higher standards still exist in retail.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Delivery quicker than expected 😀

Visited our local branch, found a bed, ordered but was advised could be up to 12 weeks delivery as it was out of stock. Received an email around 2 weeks later advising that it was ready for delivery. Delivery was smooth and no issues.

17 May 2025
Rated 5 out of 5 stars

Difficult one to rate

Difficult one to rate. Went to shop. Selected mattress. Mattress was delivered. So they did what they needed to do! Not rocket science.

19 April 2025
Rated 5 out of 5 stars

I got great information from your agent…

I got great information from your agent in store. I have severe disabilities and your agent spoke to me about what type of bed and mattress I would need. I haven't slept so well for years
Dreams is the shop for me I wouldn't go to another bed store good support and a great night's sleep is all that I wanted and need.

21 March 2025
Rated 5 out of 5 stars

Delivery

Delivery, installation and quality of the bed / mattress was excellent. A small blip because one pillow was missing from delivery but customer services rectified immediately. Would definitely recommend

8 March 2025
Rated 5 out of 5 stars

The bed and mattress I purchased is…

The bed and mattress I purchased is absolutely 💯 still getting it bedded in but so far highly impressed
Staff was fantastic very patient and let me try various options
I certainly made the right choice
100%

20 February 2025
Rated 5 out of 5 stars

Brilliant

Starting with the staff in the shop to the guys delivering the bed everything went perfectly
Highly recommend Dreams

20 February 2025

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