My husband and I visited Dreams in Oldbury earlier this week and were fortunate to have Robert assist us in our search for a bed and mattress. Robert was very personable, knowledgeable, knew his stock... See more
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First time using this company. Ordered bed online, website very easy to use. Order status & delivery email communications were timely & accurate. Allocated early delivery slot (7am-9am) on de... See more
From walking into Dreams (Oldbury branch) we were greeted by Nicky who was very helpful also helped by Andy ordered mattress of our choice delivered by two weeks later by two lovely lads.whole experie... See more
Fantastic customer service, Andy and Nicky both made us feel very comfortable, they used their knowledge to suggest a wide variety of products that they believed would suit us. They were very transpar... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 1D Granada Trading Estate, B69 4LH, Oldbury, United Kingdom
- 01218158529
4.7
Excellent
327 reviews
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Really friendly delivery men asked if…bed
Really friendly delivery men asked if they could do anything more to help. Delivery was on time . Very happy
19 December 2025
Helpful
Helpful, informative staff. Andy was friendly and took the time to ensure we found the right product. Delivery was smooth and efficient. The men were friendly and professional
6 December 2025
Delivery guys were brilliant
Delivery guys were brilliant, very polite and friendly. Can't fault the service 10/10
5 December 2025
The whole journey from start to finish
The whole journey from start to finish, deliver of product with great staff knowledge
28 November 2025
Well my first bed was dreams so you
Well my first bed was dreams so you
stay with the best
AND I WASN'T DISAPPOINTED
21 November 2025
Very helpful in store really enjoyed…
Very helpful in store really enjoyed the bed to check what you needed mattress and good experience
16 November 2025
Friendly staff with lots of knowledge…
Friendly staff with lots of knowledge delivered on time again by friendly staff
8 November 2025
Wide range of products available
Experienced staff who are well trained to assist anyone that walks through their doors
Wide range of products which all come with a price
Worth looking at their offers.
Excellent quality products
20 August 2025
I recommend buying from Dreams.
Dreams stocked the mattress l required, staff gave all the information l required answered all
questions in a pleasant professional way. They did not try to pressure me into buying,
Organised delivery, the delivery was organised easily, delivery driver kept in touch with update on time, very pleased with actual delivery they were helpful pleasant took old mattress with no fuss, impressed by both delivery men. I would recommend Dreams in Oldbury thank you for making the whole process easy and painless.rec
5 October 2025
Came on time
Came on time. And put the bed right where I wanted it. A good job well done 👍
3 October 2025
Double Mattress purchase
Member of staff who greeted us was very professional and helpful. She helped us make the right decision on the mattress we purchased. Exactly what we required, practically and financially. Several weeks in we are still enjoying a perfect and comfortable nights sleep. I had a hip replacement operation a couple of weeks ago and the mattress has been a bonus with regards to my recovery.
29 August 2025
Absolutely fantastic service
Absolutely fantastic service, from being served in the ship to need being assembled. Everyone was so so friendly and be is amazing thankyou
20 September 2025
The product knowledge and supporting…
The product knowledge and supporting science from staff at Dreams Oldbury is superb. I can’t thank them highly enough for their guidance in assisting me in choosing an appropriate bed for my disabled sister.
28 August 2025
Unprompted review
Perfect Service
Helpful assistant helped find the right bed for my room and mattress for me.
Delivery was exactly as it should be: uneventful.
14 August 2025
Welcomed on arrival
Welcomed on arrival. Used bed to match sleep requirements. Okay so far but only had bed delivered two weeks ago. Delivery was superb. Kept in touch of Delivery.
13 August 2025
I Had a Great Experiance
I Had a Great Experiance, the Mattress is really comfortable, Nicky really Helped me,
12 August 2025
Bought a few beds now from Mary at…
Bought a few beds now from Mary at Oldbury. She is so friendly and helpful. Always going above and beyond to get you what you need. Such a kind, friendly lady.
4 August 2025
Unprompted review
my great new bed.
the people working for dreams were polite ,helpful and cheerful and new their jobs.nothing reasonable seemed to difficult.my daughter was over the moon with her new bed very comfortable,relaxing and a good nights sleep.
26 July 2025
Nicky was very friendly and helpful
Nicky was very friendly and helpful
14 July 2025
Unprompted review
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