Deb from Dreams- Nuneaton was really helpful in finding us a Tempur mattress. From having us do a quick test to find our perfect sleep position/mattress to the best deal / delivery that suited us bes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were very helpful and considerate. They explained the types of mattresses and bases available and fabric colours that were available. They gave us options for delivery of the new and collec... See more
Our matress needed replacing. We were warmly welcomed into the showroom and our requirements discussed. The matress tester identified the best type after which we were shown a range of suitable matr... See more
We want a super king size mattress and the dreams sales lady reminded us to check if it could be moved to the upper floor at our house. It was lucky we heard her professional advice and went back to c... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Newtown Road, CV11 5UT, Nuneaton, United Kingdom
- 02475278066
4.8
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, and reliable delivery. Assembled quickly and professionally.
We are very pleased with our new bed.
24 October 2025
Good staff support
The lady who helped.me in the shop was very helpful and made me feel like I was making the right choice for a mattress.
18 October 2025
Professional
Professional, efficient service by everyone from showroom to our bedroom, just excellent!
17 October 2025
Friendly
Friendly, helpful in store staff. Excellent delivery service, both prompt and efficient.
18 September 2025
Staff were very professional and…
Staff were very professional and knowledgeable and looked after us very well helping us choose our mattress
14 September 2025
Unprompted review
My New Mattress
Could not have been happier with the experience of buying my new mattress from visiting the Dreams shop to the delivery every one was so helpful. I am now enjoying a good nights sleep and waking up refreshed and back feeling a lot better.
25 July 2025
Highly Recommend
Met at the door and greeted by a young man think is name was Blake Nuneaton store.Very polite .He found out about my requirements efficiently without pressure.,and very helpful purchased my new bed.Oh and makes a good cup of coffee.Delia Parsons
16 July 2025
Unprompted review
Good nights sleep at last and the…
Good nights sleep at last and the company fitted in with our time scale
28 June 2025
Really helpful staff
Really helpful staff, going through a range of options before matching my needs. Very happy with the service provided 👍🏻
30 June 2025
Unprompted review
Second time better service and delivery…
Second time better service and delivery made as scheduled.
30 May 2025
Rob was very friendly and…
Rob was very friendly and knowledgeable, great service.
9 March 2025
Unprompted review
We needed a new mattress
We needed a new mattress and visited our Nuneaton store. The sales person could not have been more helpful. Very knowledgeable and not pushy. Offered us a drink whilst we browsed and tested various mattresses.
The purchase was so smooth and he arranged for free delivery. The delivery was communicated in advance and the chaps took the mattress upstairs. Taking our old one away was an option. All in all, very happy with our experience.
8 March 2025
Everyone was very helpful
16 February 2025
Brilliant service from start to finish
Brilliant service from start to finish, professional every step of the way
8 February 2025
Nuneaton Dream's beds .
Rob was very helpful, and knowledgeable and helped us with the correct bed choice for our needs .
21 January 2025
Very satisfied,
Very friendly staff they make a great coffee, a lovely selection of beds etc, nothing to much trouble for them,
1 November 2024
The guy who served me I believe went…
The guy who served me I believe went above and beyond his name is Robert he was so helpful with helping me choose which mattress would be best for me
10 December 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.