We were served by your assistant named Charlie who was very good in every way, informative, patient and kind. We were invited to try Sleepwatch which was very good, we were offered and given a drink,... See more
Location
Switch locationUnit 3b St James Retail Park, Towcester Road, NN1 1EE Northampton, GB
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See what reviewers are saying
The member of staff who greeted us . Charlie. Was very knowledgeable. Polite, explained all about the mattresses we looked at. Encouraged us to try the mattresses in different positions , includin... See more
Purchased New double mattress, from Dreams Northampton Nene Valley retail Park, dealt with Matthew, great service & advise,real olde school service.. Delivered exactly on time with text confirmation... See more
The beds are great, as are the delivery and assebly services. The only thing that could be improved is their online ordering system, quite glitchy. But just remember you are buying beds, not some clou... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3b St James Retail Park, Towcester Road, NN1 1EE, Northampton, United Kingdom
- 01604 218499
4.8
Excellent
279 reviews
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Staff were welcoming
Staff were welcoming, knowledgeable, courteous and weren't at all pushy.
17 April 2024
Unprompted review
Great service
From the first minute we entered the store to the delivery guys fitting our new bed, the Dreams experience was nothing but an excellent one. We have a fantastic product and had a great experience throughout the whole process.
21 April 2024
Good delivery and service by Dreams
Good delivery and service by Dreams . Friendly and efficient delivery team who took care doing their job
6 April 2024
Excellent and friendly service.
We visited Dreams Northampton where we were greeted professionally and courteously by Steve. Having used the Sleepmatch machine, we were shown the recommended mattresses and as a result made a purchase. Nothing appeared to be too much trouble and our thanks go to Steve for having made our visit and choice so easy.
29 March 2024
Unprompted review
Excellent excellent at dreams service and support in buying…
Excellent service and support in buying the correct mattresses
11 March 2024
Unprompted review
The seller ( Matthews) was great
The seller ( Matthews) was great, always paying attention to our needs and explaining all details! The deliver was accurate and everything went smoothly!
8 March 2024
Professional Delivery
Paul & Ryan were very friendly and professional. It was a pleasure chatting with them briefly as they brought the mattress into the home. They left useful information on how to take care of it. They're a great pair and real asset to the company.
26 February 2024
Lovely comfortable bed
7 March 2024
Great and quick service
Great and quick service. My son and I were treated very well and we purchased the best mattress for our needs. Thanks
3 March 2024
Unprompted review
New bed and mattress
Great service in store. The mattress machine (sorry not sure what it’s called) which measures how I lie in bed was great. Love the new bed and mattress
25 February 2024
Thoroughly recommend Dreams.
We had an idea of the type of bed we were looking for so went to Dreams as I heard they sold the same type of mattress we had been happy with for many years (15!).
We saw Charlie, a very pleasant sales consultant, who offered us a lie down on their new mattress machine, which assesses your specific needs for your body to enable a good night's sleep. Luckily, my husband and I were very similar, so we were offered a pillow and shown to several beds for us to try for comfort.
We eventually chose the best mattress that we both felt comfortable on and found it was reduced by £300 in the sale - result!!
Delivery was arranged in a week and they even arranged to take our old mattress away at the same time. We were provided with a special bag to put this in to keep it away from the new mattresses once collected.
We were very happy with our experience with Dreams and would thoroughly recommend them.
30 January 2024
Unprompted review
Excellent service
Mark was very helpful with his advice about bed frame. We needed a high, frame divan with ottoman storage. He found us the perfect product and we are very pleased with the frame, the advice and the prompt and caring delivery men, (they removed their footwear). Thank you all so much
Kind regards
Cherry Haycock
10 January 2024
Great range of products and expertise…
Great range of products and expertise in helping me find the right bed for my needs. The salesman explained about the different mattress constructions. Great range of prices. No pressure and helped over lots of time
26 January 2024
Unprompted review
Very professional non pushy sales people
24 January 2024
Unprompted review
Excellent from the order to first class delivery…
Excellent from the order to delivery very professional
23 January 2024
Very helpful and know their products…
Very helpful and know their products well. would have liked faster delivery but quality is worth waiting for
16 January 2024
Unprompted review
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