Dreams - Kings Lynn Reviews 

189
TrustScore 5 out of 5

4.9

Hardwick Road, PE30 4YN Kings Lynn, GB


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Rated 5 out of 5 stars

We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... See more

Rated 5 out of 5 stars

Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... See more

Rated 5 out of 5 stars

Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.

Rated 3 out of 5 stars

On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Hardwick Road, PE30 4YN, Kings Lynn, United Kingdom

  • 01553407000

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

14,895 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five star PLUS

Easy well informed initial purchase by helpful staff. Delivery information good and accurate. Pleasant and helpful delivery personnel. Overall excellent service all round

12 October 2025
Rated 5 out of 5 stars

WONDERFUL EXPERIENCE

Had a wonderful experience at Kings Lynn Dreams. I was particularly impressed with being able to have an analysis prior to purchasing our new bed and pillows, to what would suit us best. Im pleased to report, that while its only been a couple of weeks, Im getting up in the mornings with less back ache and neck pain.
The delivery time, keeping us updated about the same and the delivery team were excellent.
Thank you Dreams

2 August 2025
Rated 5 out of 5 stars

Very satisfied

Very good customer service. Offered coffee and the mattress test! Bed arrived on time and is very comfortable.

4 July 2025
Rated 5 out of 5 stars

I was kept informed about the delivery…

I was kept informed about the delivery and updated right up to the time the delivery arrived!
The men were very professional, used show covers before entering my home.
They took the bed to the allotted room and unpacked and assembled very quickly and explained bf ed everything cx about the care of the bed and the mattress!

The cleared up and took all the packaging away with them.
A perfect delivery - thank you

6 May 2025
Rated 5 out of 5 stars

Professional

Professional, great service and couldn't be beaten on quality for price. Second time using Dreams and they've made a life long customer out of me, trustworthy and willing to make a good deal.

26 April 2025

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