Dreams - Gateshead Team Valley Reviews 

We’d previously been to another large bed shop. Sadly the shop assistant was unable to show how the orthopaedic bed worked!!! This was not the case at Dreams. A lovely lady couldn’t have been more knowledgeable or helpful. The orthopaedic bed arrived as promised. It’s fantastic!!!!!!! My husband had been having to sleep in a chair for the previous 5 months. He’s a different man now he’s comfortable in bed and feels 100% better for a good nights sleep. Thank you Dreams for supplying a bed where my husband can now dream.

Very good Sealy Alderney matress.dreams at team valley a good store to visit.staff member andrew gave us a try on the electronic bed with the Romney an option but we went for the Sealy instead.

Really enjoying our comfortable bed sleeping like a top thank you

Great service very helpful and a comfy sleep 💤 👍

Team Valley, Gateshead - first class service, I even enjoyed buying a mattress. Zoe was very easy to deal with....and interest free.

From start to finish the service provide both in store and outside was brilliant. Team valley store were more than accommodating even moving mattresses onto our choice of bed frame for my Daughter to test. On delivered both drivers were, friendly, professional, took care whilst in my property and used protective foot wear. Once my Daughters bed was assembled it was demonstrated on how to used the ottoman using the safety bar and all packaging was removed. Smooth sailing experience. Thank you team valley gateshead and delivery drivers

Amanda the lovely assistant was so well informed about her product's and what my needs required and had me successfully in a new bed within a week, I visited my local Dreams shop on the team valley at Gateshead. Xx

Excellent service from start to finish.

I've had three high end mattresses from Dreams since 2021. Each sagged after a couple of months and after passing 'independent' inspection were failed when l sought my own verified inspector....time wasters and very disappointing.

The sales assistant was great but mattress is firmer than I remember when testing in showroom

Brilliant from shop purchase to delivery

The assistance in the shop was good. She was helpful showing us options. We ordered the next day over the phone and that was very straightforward and the delivery and installation was really good. We were messaged exactly when we were told we would and the drivers called ahead to confirm too.

Great price on a mattress and wonderful service.

Great professional service. Although not pushy we were welcomed and offered advice if needed. Once we had selected the unit we wanted, the sales representative Janette went through the details with a high level of knowledge of the product. We were offered a seat and a welcome drink. The process for ordering was very simple and Janette made us some great offers on insurance with amazing discounts. We left very happy indeed. Keep up the great work.

Delivered when promised into room as agreed

Staff and delivery were very helpful , all round great service

The process of trying and buying a bed was amazing. We were confident we had made the right choice but knew we could change it if things didn’t work out too. The delivery was exceptional too. Great service all round.

We didn't feel rushed to make our decision on the choice of matress the salesperson Janette was very helpful.

The staff were very friendly good choices of beds and mattresses at good price

Sales and delivery staff were excellent and process was easy. Product was better than expected.